IN-Senior Manager_D365 Finance & Operations-Retail_MS Dynamics– Advisory  - Kolkata

3 Months ago • 9-12 Years • Finance

Job Summary

Job Description

This Senior Manager position at PwC involves working as a Functional Consultant for MS Dynamics finance & operation modules, focusing on retail clients. Responsibilities include requirement gathering, process blueprinting, FRD creation, solution design, functional design documentation (functionality, reports, interfaces, enhancements, workflows), configuration, development, UAT, training, change management, and data migration. The role requires close collaboration with client teams, L1 support, and internal project managers. Problem-solving, issue resolution, and adherence to SLAs are crucial. The consultant will also participate in meetings, handle change requests, and contribute to proposal development. Strong D365 Retail/SCM expertise is mandatory, with preferred skills including D365 Retail, FRD creation, and MS Dynamics finance & operation modules.
Must have:
  • D365 Retail/SCM expertise
  • Requirement gathering & process blueprinting
  • Solution design & functional documentation
  • Configuration, development & testing
  • UAT, training & change management
  • Issue resolution & SLA adherence
Good to have:
  • D365 Retail
  • FRD creation
  • MS Dynamics finance & operation module

Job Details

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Microsoft

Management Level

Senior Manager

Job Description & Summary

A career in our Microsoft Dynamics team will provide the opportunity to help our clients transform their technology landscape across Front, Back and Mid-Office functions leveraging Microsoft Dynamics. We focus on contributing to PwC’s value proposition of “strategy led and technology enabled”, by aligning our Consulting Solutions’ industry focus with the Microsoft technologies such as Dynamics 365, Azure, Power Platform and Power BI.

*Why PWC
At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us.
At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations.

Responsibilities

Retail Consultant : D365 Finance & Operations :

• Work as a Functional Consultant for MS Dynamics finance & operation module

• Conduct requirement gathering

• Drive adoption of best practices in respective processes

• To be process blueprinting and FRD creation

• Solution design preparation

• Create functional design document for the custom solution i.e. functionality, report, interface, enhancements, workflow, notifications, DIXF etc

• Ensure configuration and development as per customer requirements

• Conducting UAT & training for respective processes

• Ensure Change management / training is completed i.e., resource readiness, business documentation updated (SOPs), etc.

• Create acceptance test plans & criteria along with the test data sets

• Conduct user acceptance testing

• Perform migration / upload of master data and open balances

• Conduct end user training

• Work closely with the client team under supervision of PwC project manager and monitor the daily issues on regular basis

• Work closely with L1 support team to identify the pain areas and provide solution / workaround

• Perform RCA of recurring issues and provide fix for the same

• Coordinate with the client if any change in the process, document the same, initiate the change management, effort estimation etc

• Participate in daily/weekly/monthly meeting to discuss support issues, resolutions and reporting

• Resolve any reported issues as agreed SLA

• Work on change requests assigned by the team lead

• Support development of proposals and statement of work to include drafting estimation of efforts

*Mandatory skill sets:

D365 Retail/SCM

*Preferred skill sets:

D365 Retail, FRD creation, MS Dynamics finance & operation module

*Year of experience required

9-12 Years

*Educational Qualification

BE/B.Tech

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required: Bachelor of Engineering

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

SAP CRM Technical

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

Similar Jobs

Warner Bros Games - Senior Software Developer

Warner Bros Games

Ottawa, Ontario, Canada (Hybrid)
1 Month ago
Microsoft - Senior Data and Applied Scientist

Microsoft

Hyderabad, Telangana, India (On-Site)
2 Weeks ago
Salesforce - Backend Software Development Engineer - Senior/Lead/Principal

Salesforce

San Francisco, California, United States (On-Site)
3 Months ago
Microsoft - Industrial Controls Engineering Manager- Data Center

Microsoft

North Holland, Netherlands (On-Site)
1 Month ago
EXUSIA - Senior Informatica Data Engineer (IICS/IDMC)

EXUSIA

Hyderabad, Telangana, India (Remote)
2 Days ago
Warner Bros Discovery - BRIM - Financial Revenue Accounting and Reporting Engineer

Warner Bros Discovery

Masovian Voivodeship, Poland (Hybrid)
2 Months ago
Dun & Bradstreet - 2025 Summer Internship Program - Finance & Accounting

Dun & Bradstreet

Jacksonville, Florida, United States (On-Site)
4 Months ago
Miniclip - Accounts Payable Clerk

Miniclip

Lisbon, Lisbon, Portugal (On-Site)
5 Days ago
HP - WS North America Finance

HP

Tlaquepaque, Jalisco, Mexico (On-Site)
4 Months ago
Paytm - Growth Analyst - Assistant Manager - Travel

Paytm

Noida, Uttar Pradesh, India (On-Site)
3 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

PwC - IN-Senior Associate–SCM Functional-Production-Ms Dynamics–Advisory- Mumbai

PwC

Mumbai, Maharashtra, India (On-Site)
3 Months ago
Mixmob - Senior Full-Stack React/Node & NFT Gaming Developer

Mixmob

Vancouver, British Columbia, Canada (Remote)
7 Months ago
Luxoft - Senior Software Support Engineer

Luxoft

Italy, New York, United States (Remote)
2 Months ago
PwC - Senior Data Engineer

PwC

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia (On-Site)
4 Months ago
Extreme Network - Staff Backend Developer (Python, Microservices, GenAI - 92890) Ireland

Extreme Network

Shannon, County Clare, Ireland (Remote)
4 Months ago
IGT - Temporary Information System Engineer

IGT

West Greenwich, Rhode Island, United States (On-Site)
2 Months ago
Microsoft - Solution Area Specialist - Azure

Microsoft

London, England, United Kingdom (Hybrid)
1 Month ago
Trend Micro - (Sr.) Software Engineer in Linux

Trend Micro

Taipei City, Taiwan (On-Site)
4 Months ago
Kefir Games - Middle/Senior DevOps Engineer

Kefir Games

Cyprus (On-Site)
1 Month ago
N-iX - Senior QA Engineer with Automation Skills (.NET)

N-iX

Colombia (Remote)
2 Weeks ago

Get notifed when new similar jobs are uploaded

Jobs in Kolkata, West Bengal, India

Aristocrat Gaming - Tech Lead (Automation Testing)

Aristocrat Gaming

Gurugram, Haryana, India (Hybrid)
1 Month ago
Deltatech Gaming  - Senior Frontend Developer (Angular)

Deltatech Gaming

Gurugram, Haryana, India (On-Site)
4 Months ago
Nielsen Holdings - Senior Software Engineer - Big Data

Nielsen Holdings

Mumbai, Maharashtra, India (Hybrid)
1 Month ago
Keywords Studios (Player Support) - Full Stack Lead

Keywords Studios (Player Support)

Pune, Maharashtra, India (Hybrid)
7 Months ago
 NerdAppLabs - Senior SDET (QA Architect)

NerdAppLabs

Noida, Uttar Pradesh, India (On-Site)
4 Months ago
Nagarro - Senior Engineer, Mainframe

Nagarro

India (Remote)
3 Months ago
Procore Technologies - Staff IT Systems Engineer

Procore Technologies

Pune, Maharashtra, India (On-Site)
4 Months ago
Nielsen Holdings - Sr. Data Engineer - (Big Data, Spark, Scala, Python, AWS, RDBMS, SQL)

Nielsen Holdings

Gurugram, Haryana, India (Hybrid)
3 Months ago
Nagarro - Principal Engineer, Java Fullstack

Nagarro

Mumbai, Maharashtra, India (On-Site)
3 Months ago
PwC - IN-Senior Associate – D365 Technical -Ms Dynamics– Advisory - Bangalore

PwC

Bengaluru, Karnataka, India (On-Site)
3 Months ago

Get notifed when new similar jobs are uploaded

Finance Jobs

Rebellion - Oxford University Internship in Commercial & Strategic Finance

Rebellion

England, United Kingdom (On-Site)
1 Week ago
Paytm - Sales - Team Lead - Khammam

Paytm

Khammam, Telangana, India (On-Site)
2 Months ago
Tesla - Used Car Finance Operations Specialist - EMEA

Tesla

North Holland, Netherlands (On-Site)
5 Hours ago
Keywords Studios (Player Support) - AP Analyst

Keywords Studios (Player Support)

Cinisello Balsamo, Lombardy, Italy (Hybrid)
2 Months ago
Unity - Senior IT FP&A Specialist

Unity

Bengaluru, Karnataka, India (On-Site)
2 Months ago
PwC - Oracle EPM Senior Associate

PwC

Singapore (On-Site)
4 Months ago
PwC - TLS -Associate Tax Compliance Las Palmas

PwC

Las Palmas De Gran Canaria, Canary Islands, Spain (On-Site)
3 Months ago
Electronic Arts - Accounts Payable Specialist

Electronic Arts

Lyon, Auvergne-Rhône-Alpes, France (On-Site)
4 Months ago
Nagarro - Senior SAP S/4HANA SD Consultant (m/f/d)

Nagarro

Germany (Remote)
3 Months ago
PwC - Corporate Tax Manager Zentralschweiz

PwC

Lucerne, Lucerne, Switzerland (On-Site)
4 Months ago

Get notifed when new similar jobs are uploaded

About The Company

At PwC, our purpose is to build trust in society and solve important problems. We’re a network of firms in 152 countries with over 327,000 people who are committed to delivering quality in assurance, advisory and tax services. Find out more and tell us what matters to you by visiting us at www.pwc.com. PwC refers to the PwC network and/or one or more of its member firms, each of which is a separate legal entity.


Content on this page has been prepared for general information only and is not intended to be relied upon as accounting, tax or professional advice. Please reach out to your advisors for specific advice.

Gqeberha, Eastern Cape, South Africa (On-Site)

Athens, Greece (Remote)

Qormi, Malta (On-Site)

Kolkata, West Bengal, India (On-Site)

Olivos, Buenos Aires Province, Argentina (On-Site)

Copenhagen, Denmark (On-Site)

Bucharest, Bucharest, Romania (On-Site)

View All Jobs

Get notified when new jobs are added by PWC

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug