In-Studio Game Presenter (Live Chat Agent Alternative)

2 Months ago • 1 Years + • Broadcast • $45,760 PA - $52,000 PA

Job Summary

Job Description

As an In-Studio Game Presenter, you'll engage with online players, presenting casino games live on camera from a state-of-the-art studio in Atlantic City, NJ. Your focus is exceptional customer service, creating a memorable experience for players. Responsibilities include on-camera presentation, interaction with players via chat, and adherence to company guidelines. This role requires professionalism, strong communication, and the ability to adapt to new concepts. Prior customer service or hospitality experience is preferred. Full-time position with competitive compensation, benefits, and training.
Must have:
  • 18 years or older
  • NJ Gaming License
  • Background check clearance
  • Professional appearance
  • Customer service experience
  • Excellent communication
  • Teamwork
  • Adaptability
Perks:
  • Competitive compensation ($22-$25/hr)
  • Tips & bonuses
  • Medical, dental, vision insurance
  • 401k match
  • Paid time off
  • Nationwide employee discount
  • Career advancement opportunities
  • Employee referral program
  • Paid training
  • Casino license fee reimbursement
  • Modern studio environment

Job Details

Company Description

Please note: This is an in-person job in Atlantic City, NJ

Since our launch in 2006, Evolution has pioneered the Live Casino Game Industry. We've transformed the gaming landscape by designing and hosting the most-streamed, interactive casino tables and slots globally.

The New Jersey studio opened in August of 2018 and launched a 2nd studio in March of 2023 to serve U.S. operators with high quality Live Casino products. In 2019, after less than one year of operations in the U.S. Evolution was named ‘Casino Content Provider of the Year’ in the EGR North America Awards.

Our excellence is driven by over 18,000 EVOlutioneers across 30 markets worldwide, working in product innovation, software development, IT solutions, game hosting and business support. 

Check Us Out!!

    Job Description

    Are you guest service focused and seeking a unique career opportunity? At Evolution, your commitment to customer service excellence takes center stage as you engage with at-home players and present our casino games live on-camera from our private, state-of-the-art broadcasting studio. 

    What We Offer:

    • Competitive Compensation: $22-$25/hr in Wages, Tips, & Monthly Performance-Related Bonuses.
    • Benefits Package:
      • Medical, Dental, & Vision Insurance
      • 401k Match
      • Paid Time Off, Sick Time Accruals & Paid Personal Days
      • Nationwide Employee Discount Program
    • Career Growth:
      • Career Advancement Opportunities
      • Employee Referral Program
      • Paid Casino Game Presentation & Technique Training
    • Additional Perks:
      • Casino License Fee Reimbursement
      • Paid Training & Break Time
      • Centrally Located Modern Studio Environment with Break Room & Refreshments

    Qualifications

    • Must be 18 years of age or older.
    • Must be able to obtain a NJ Gaming License.
    • Required to successfully complete a pre-employment background check.
    • Must wear assigned uniforms and maintain professional appearance standards.
    • At least one year of experience in customer service or hospitality is preferred.
    • Responsible, dedicated, and dependable.
    • Individuals who are professional, mature, and understand the importance of workplace guidelines.
    • Those with a strong service mindset and excellent communication abilities.
    • Responsibility and dedication not just to the role but to team collaboration.
    • The ability to engage and offer a memorable experience for our live players.
    • Quick learners who adapt seamlessly to new concepts.

    Additional Information

    Evolution is a market-leading developer and provider of products and services for online casino entertainment.

    Evolution's dynamic and creative environment creates a unique opportunity for personal and professional growth.

    Our integrated business-to-business solutions guarantee that our clients can always provide an unrivalled online entertainment experience to their players globally. We thrive on remaining an award-winning digital powerhouse of entertainment products and services with an ever-expanding line-up of product brands: Evolution Live, NetEnt, Red Tiger, Ezugi, Big Time Gaming, Nolimit City and DigiWheel.

    #EVONJH

    All of your information will be kept confidential according to EEO guidelines.

    Essential Game Presenter and Game Show Host Physical Functions:

    • Prolonged sitting at counter height (36”) chairs and tables
    • Repeated use of both hands and arms
    • Full mobility and dexterity in upper extremities
    • Ability to see and read a chat screen from 4+ feet away
    • Ability to communicate one way verbally to players
    • Ability to lift up to up to 10 lbs. (for the shoe)
    • Ability to present on camera continuously in front of 30W High Beam Bi-Color LED Soft Lights without protective eyewear
    • Ability to work a full time schedule

     

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    About The Company

    Evolution is the world’s leading provider of video-streamed Live Casino solutions, delivering world-class, ‘as real as it gets’ live dealer gaming to our licensees, which include many of the world’s best-known gaming brands. We broadcast 24/7/365 in more than 15 languages from our broadcasting studios. At the core of our floor operations are our Game Presenters and Game Hosts, who lead the game in front of the camera and our Shufflers, who prepare the cards. It goes without saying that we also provide world-class career opportunities for talented individuals and as such have attracted the best local and international talent which has been a big part of our overwhelming success.

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