Infinity Specialist
About the job
SummaryBy Outscal
- 8+ years overall experience
- 5+ years on Temenos Kony/Infinity
- Bachelor's/Master's in CS/IT
- Low-code development familiarity
- JavaScript, Java, or Swift skills
- Cloud and banking knowledge
- Excellent English communication
- Cloud/SaaS and microservices experience
- ITIL best practices
- Temenos Transact/FCM experience
- Banking process knowledge
Project description
You will be part of a talented IT team working on operational support for the core banking system. You will provide services to a European bank for the Temenos SaaS environment including Temenos Transact, FCM and Infinity. You will act as a consultant for ongoing support and maintenance activities for the bank. The entire team will actively participate in incident resolution by analyzing root causes, cooperating with Temenos and third parties, and preparing software fixes if needed.
Responsibilities
L2 Service Desk:
Incident deep-dive triage and resolution
Initiate and run crisis management through to resolution
System monitoring (business hours-only)
Problem Management activities
Knowledge Management activities to ensure repeatable activities are moved to L1
L3 Third-party Coordination:
Co-ordination with Temenos & third parties for incident resolution
Hot-fix co-ordination and release management
Co-ordinate acceptance testing with Bank for hotfixes
Skills
Must have
8+ years of experience overall
5+ years of experience on the Temenos Kony / Infinity platform
Bachelor's or master's degree in computer science, Information Technology, or a related field.
Familiarity with low-code development methodologies and best practices.
Good programming skills in languages such as JavaScript, Java, or Swift.
Knowledge on Cloud environment
Knowledge on fundamental banking processing
Very good English, spoken and written
Strong problem-solving skills and the ability to analyze complex issues and translate them into technical solutions.
Excellent communication and collaboration skills to work effectively with cross-functional teams and stakeholders.
Ability to manage multiple tasks and work under pressure
Nice to have
Experience in Cloud / SaaS environment and microservices architecture
Experience applying ITIL best practices
Experience with Temenos Transact and/or FCM
In-depth knowledge on the banking business processes and functions
Other
Languages
English: C1 Advanced
Seniority
Senior
About The Company
Luxoft, a DXC Technology Company (NYSE: DXC), is a digital strategy and software engineering firm providing bespoke technology solutions that drive business change for customers the world over. Acquired by U.S. company DXC Technology in 2019, Luxoft is a global operation in 44 cities and 21 countries with an international, agile workforce of nearly 18,000 people. It combines a unique blend of engineering excellence and deep industry expertise, helping over 425 global clients innovate in the areas of automotive, financial services, travel and hospitality, healthcare, life sciences, media and telecommunications.
DXC Technology is a leading Fortune 500 IT services company which helps global companies run their mission critical systems. Together, DXC and Luxoft offer a differentiated customer-value proposition for digital transformation by combining Luxoft’s front-end digital capabilities with DXC’s expertise in IT modernization and integration. Follow our profile for regular updates and insights into technology and business needs.
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