Infrastructure Lead

A full-time position, reporting to the Site IT Manager, focused on IT server-based solutions ensuring the development of games. You will lead the team that provides direct support to development teams, focusing on the virtual environment (VMware), automation tools, storage, Linux, and Windows administration. The successful candidate will coordinate and improve the virtual and physical environment without imposing on Service Level Agreements for all business-critical applications. You will help to identify and implement productivity-enhancing tools for the game teams and contribute to lifecycle management, IT budgeting, and capacity planning. Providing after-hours support for the local studio infrastructure team when needed is a requirement.

Key Skills

• 7+ years of systems administration and network experience.

• 7+ years of relevant production environment experience with VMware virtualization – scripting and automation, management, upgrades, and templates.

• 5+ years’ experience with common private and public cloud services and technologies.

• Experience with modern IT infrastructure automation technologies (Ansible, Terraform, Packer) with experience in common scripting (Bash, Powershell, Python, etc.)

• Windows experience including Active Directory management and experience with Windows Server 2012 and later.

• 5+ years Linux (CentOS/RHEL) administration experience.

• 5+ years relevant experience in storage administration, including ongoing administration, and support of NFS and CIFS. (Experience with NetApp is an asset).

• 5+ years' experience managing and maintaining server hardware – firmware, updates, physical upgrades and troubleshooting.

• 5+ years relevant experience with network administration and cabling - support, troubleshooting, and management.

• Experience with Problem, Incident and Change Management system experience.

• Experience with Container technologies (AKS/EKS, Docker, Kubernetes).

Responsibilities

• Troubleshoot application, network, and server level (hardware and software) problems for all internal systems.

• Manage NetApp storage and VMware virtualization infrastructure including storage and VM provisioning and troubleshooting performance and permission issues.

• Work with the Site IT manager on budgeting, capacity planning, lifecycle management, and project coordination.

• Work with local and global development teams for assessment and issue management of production and development environments.

• You will identify operational deficiencies and provide solutions to them.

• You will be expected to be on-site at least 3 days a week

Performance Competencies (Non-technical skills)

• Excellent verbal and written skills

• Excellent problem-solving and critical-thinking skills.

• Work in a team and independently while also striving for innovation and improvement. The ability to learn quickly and apply new concepts, principles, and solutions.

• Dependable and committed to projects and tasks.

BC COMPENSATION AND BENEFITS

The base salary ranges listed below are for the defined geographic market pay zones in these locations. If you reside outside of these locations, a recruiter will advise on the base salary range and benefits for your specific location. EA has listed the base salary ranges it in good faith expects to pay applicants for this role in the locations listed, as of the time of this posting. Salary offered will be determined based on numerous relevant business and candidate factors including, for example, education, qualifications, certifications, experience, skills, geographic location, and business or organizational needs.

BASE SALARY RANGES

• British Columbia (depending on location e.g. Vancouver vs. Victoria): º $107,600 - $147,100 CAN Annually

Base salary is just one part of the overall compensation at EA. We also offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, paid top-up to EI/QPIP benefits up to 100% of base salary when you welcome a new child (12 weeks for maternity, and 4 weeks for parental/adoption leave), extended health/dental/vision coverage, life insurance, disability insurance, retirement plan to regular full-time employees. Certain roles may also be eligible for bonus and equity.

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.