Insights & Personalization Program Manager

4 Months ago • All levels • Program Management • $110,900 PA - $166,300 PA

Job Summary

Job Description

The Insights & Personalization Program Manager at PlayStation Studios will support two teams: Game Analysts and Player Engagement Services. Responsibilities include facilitating team planning using agile practices, collaborating with stakeholders across marketing, publishing, production, and design to ensure successful content delivery for live service games. The role requires managing project timelines, identifying dependencies and risks, optimizing cross-functional processes, and fostering a collaborative team culture. Experience in production, product, marketing, or project management is essential, along with strong leadership, communication, and problem-solving skills. A deep understanding of data analysis and video games is highly valued.
Must have:
  • Agile experience (Scrum/Kanban)
  • Cross-functional team leadership
  • Project planning & execution
  • Stakeholder management
  • Data analysis knowledge
  • Excellent communication
Good to have:
  • Live service game experience
  • Data privacy compliance knowledge
  • CRM, email, web platform familiarity
Perks:
  • Medical, dental, vision
  • 401k matching
  • Paid time off
  • Wellness program
  • Sony product discounts
  • Bonus package

Job Details

Why PlayStation?

PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more.

PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.

The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation.

Department overview: 

At PlayStation Studios Insights & Personalization, we work with some of the best game studios in the world -- responsible for developing some of the most recognizable and ambitious games and franchises on PlayStation, including Helldivers 2, Horizon, God of War, Marvel's Spider-Man and Gran Turismo. 

We provide timely, actionable insights, along with tools to deliver the right content, to the right players, at the right time. We are looking for talented individuals to join us in pushing the boundaries of game analytics for PlayStation games. In this role, you will support two small teams – Game Analysts in North America and the Player Engagement Services team, a team that builds tools for data-informed content.  

Role Overview: 

What you’ll be doing: 

  • Facilitate team level planning and support teams with agile practices, proactively monitoring progress, and initiating appropriate corrective action. 

  • We are a large organization, and you will need to build relationships with stakeholders within marketing, publishing, production, leadership team, members of design, engineering and other insights teams.  

  • Collaborate with key stakeholders to provide relevant planning and documentation that will help ensure successful content delivery for live service games. 

  • Collaborate with engineering managers and the development team to identify dependencies, risks and impact. 

  • Drive the creation and execution of integration project plans between central SIE teams and PlayStation studios. 

  • Parse game development roadmaps and maintain timelines with relevant milestones across multiple projects.  

  • Grow a healthy, collaborative, continuously improving culture within the teams you operate. 

 

What we are looking for:  

  • An individual who is knowledgeable and passionate about data analysis/insights and video games  

  • Relevant experience in a production, product, marketing, or project management role.  

  • Ability to influence multi-cultural teams, identify and resolve misalignments with members of internal and external teams.   

  • Self-starter personality with strong interpersonal and leadership skills, able to work independently with limited supervision. 

  • Organized with an innate ability to prioritize & perform multiple tasks simultaneously. 

  • Extensive experience balancing multiple complex projects with varying deadline pressure across a variety of teams or companies.  

  • Experience running highly effective agile cross functional teams with strong focus on delivery. 

  • Experience with a variety of Agile approaches, such as Scrum, or Kanban. 

  • Tracks velocity and maintains forecast, constantly evaluating the plans against the integration project timelines. 

  • A track record of successfully identifying and optimizing cross-functional processes. 

  • Excellent communication in English language, both written, verbal and facilitation skills. 

 

Bonus points if you have: 

  • Experience working in a live service environment (preferably in gaming, but relevant experience in industries like e-commerce will be considered).  

  • Familiarity with latest regulations and compliances regarding privacy and data collection around the world.  

  • Familiarity with CRM systems, Email platforms, Web platforms, and/or messaging systems. 

 Please refer to our Candidate Privacy Notice for more information about how we process your personal information, and your data protection rights.

 

At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.

Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. 

In addition, this role
is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more.

 

The estimated base pay range for this role is listed below.

$110,900 - $166,300 USD

Equal Opportunity Statement:

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. 

PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Similar Jobs

CAE - AVIATION SIMULATOR SOFTWARE ENGINEER I

CAE

Las Vegas, Nevada, United States (On-Site)
1 Year ago
Illumina - Director, Global Market Access Strategy – Oncology

Illumina

United States (Remote)
1 Month ago
Critical mass - Associate Creative Director, Copy

Critical mass

Los Angeles, California, United States (On-Site)
4 Months ago
Visa - Lead Data Science

Visa

Almaty, Almaty Region, Kazakhstan (Hybrid)
5 Months ago
Help Scout - Director of Data and Analytics

Help Scout

Boston, Massachusetts, United States (Remote)
2 Weeks ago
Philips - Senior Program Manager

Philips

Pune, Maharashtra, India (On-Site)
1 Month ago
NVIDIA - Customer Program Manager - Auto

NVIDIA

Shenzhen, Guangdong Province, China (On-Site)
6 Months ago
[x]cube LABS - Program & Project Management

[x]cube LABS

Hyderabad, Telangana, India (On-Site)
1 Month ago
zoox - Senior Technical Program Manager - System Safety for Autonomy Software

zoox

Foster City, California, United States (Hybrid)
8 Months ago
Jane Street - Technical Program Manager

Jane Street

New York, United States (On-Site)
2 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Blitz app - Lead AI Engineer (Generative & 3D Modeling Expertise)

Blitz app

Tesistán, Jalisco, Mexico (On-Site)
6 Months ago
Mark43 - Staff Engineer

Mark43

New York, United States (Remote)
2 Weeks ago
Qualcomm - Director - Windows Drivers

Qualcomm

Bongloor, Telangana, India (On-Site)
2 Months ago
Riot Games - Senior 3D Environment Artist

Riot Games

Shanghai, China (On-Site)
2 Months ago
extreme network - Director of Marketing - Integrated Campaigns

extreme network

North Carolina, United States (Remote)
5 Months ago
Vertx Inc. - Director - Emerging Models and Alliances

Vertx Inc.

(Remote)
2 Months ago
Scopely - Manager - LiveOps Stumble Guys

Scopely

Barcelona, Catalonia, Spain (On-Site)
4 Months ago
Tesla - Automotive Mechatronics Technician

Tesla

Kressbronn Am Bodensee, Baden-Württemberg, Germany (On-Site)
5 Months ago
Valeo - Guardian of Engineering Standards

Valeo

Prague, Prague, Czechia (On-Site)
5 Months ago
Hasbro - Finance Manager

Hasbro

Shanghai, China (Hybrid)
1 Month ago

Get notifed when new similar jobs are uploaded

Jobs in United States

Monarch Money - Art Director

Monarch Money

United States (Remote)
2 Months ago
Corsair - Business Intelligence Data Analyst

Corsair

Milpitas, California, United States (On-Site)
3 Months ago
Open Systems Technologies - Retail Processing Lead

Open Systems Technologies

Midway, Kentucky, United States (On-Site)
2 Weeks ago
Discord - Staff Software Engineer, Consumer Revenue

Discord

San Francisco, California, United States (Remote)
2 Months ago
Vertx Inc. - Customer Marketing Manager, Campaign Optimization

Vertx Inc.

Texas, United States (Remote)
1 Month ago
bytedance - Senior Research Engineer / Scientist - Storage for LLM

bytedance

Seattle, Washington, United States (On-Site)
3 Months ago
Apple - AIML - Release Engineer - MLPT

Apple

Cambridge, Massachusetts, United States (On-Site)
2 Months ago
bytedance - Senior Software Engineer, Database Acceleration

bytedance

San Jose, California, United States (On-Site)
3 Months ago
Next Level Business Services - .NET Developer (Full Time)

Next Level Business Services

Sammamish, Washington, United States (On-Site)
9 Months ago
Apple - DevOps Engineer

Apple

Austin, Texas, United States (On-Site)
2 Months ago

Get notifed when new similar jobs are uploaded

Program Management Jobs

Wolters Kluwer - Director, Project & Program Management - Operational Improvement

Wolters Kluwer

New York, New York, United States (Hybrid)
2 Weeks ago
Whatnot - Program Manager, Enablement

Whatnot

Los Angeles, California, United States (On-Site)
1 Month ago
eBay - Transportation Solutions Program Manager

eBay

Austin, Texas, United States (Hybrid)
2 Weeks ago
bytedance - Technical Program Manager, Public Cloud

bytedance

San Jose, California, United States (On-Site)
5 Months ago
zeta - Program Manager, CEO Office

zeta

Mumbai, Maharashtra, India (On-Site)
1 Month ago
Electronic Arts - Sr. Technical Program Manager

Electronic Arts

Vancouver, British Columbia, Canada (Hybrid)
1 Month ago
Qualcomm - Senior Program Manager - Classified Programs

Qualcomm

San Diego, California, United States (On-Site)
2 Months ago
Paytm - Technical Program Manager - Senior TPM

Paytm

Bengaluru, Karnataka, India (On-Site)
8 Months ago
Crunchyroll - Principal Technical Program Manager

Crunchyroll

Los Angeles, California, United States (Hybrid)
2 Months ago
HCL Tech - Program Manager with Agile

HCL Tech

Texas, United States (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

About The Company

Want to take your career to the next level? Search open job vacancies at any of the Sony Interactive sites by visiting playstation.com/careers/


Sony Interactive Entertainment pushes the boundaries of entertainment and innovation, starting from the launch of the original PlayStation in Japan in 1994. Today, we continue to deliver innovative and thrilling experiences to a global audience through our PlayStation line of products and services that include generation-defining hardware, pioneering network services, and award-winning games. Headquartered in San Mateo, California, with global functions in California, London, and Tokyo, and game development studios around the world as part of PlayStation Studios, we believe that the power of play is borderless. Sony Interactive Entertainment is a wholly owned subsidiary of Sony Group Corporation.  


For more information about our company, please visit SonyInteractive.com. For more information about PlayStation products, please visit PlayStation.com.

Carlsbad, California, United States (On-Site)

London, England, United Kingdom (On-Site)

Aliso Viejo, California, United States (On-Site)

Carlsbad, California, United States (On-Site)

Madison, Wisconsin, United States (Hybrid)

San Mateo, California, United States (Hybrid)

São Paulo, State Of São Paulo, Brazil (Hybrid)

London, England, United Kingdom (On-Site)

United States (Remote)

San Mateo, California, United States (On-Site)

View All Jobs

Get notified when new jobs are added by PlayStation Global

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug