Insurance Product Manager

Company:

Mercer

Description:

What we offer is a chance to join a company that is not only winning, but transforming in the most exciting way possible. Our CEO, David Bryant, is dedicated to Mercer Australia being a “people first” culture. We pride ourselves on providing outstanding career development, learning opportunities, rewards and benefits, and we are committed to making your journey with us FUN.

• Voted #1 HR Consulting Company Globally
• Prestigious Sydney (Barangaroo) or Melbourne (Docklands) offices
• Great Package
• Great time to join this global organisation in Growth Phase

Mercer’s Consumer Wealth Division is Mercer’s superannuation and wealth solutions business in Australia and New Zealand. The Consumer Wealth Division manages the administration of individual super accounts as well as delivering business process solutions and best practice consulting advice to corporate clients.

The Mercer Super Trust (MST) in Australia represents approximately, approximately 800,000 members and over $57billion in funds under management.

We are seeking a talented Insurance Product Manager to join our Consumer Wealth Division based in Sydney or Melbourne. The position will report to the Insurance Product Leader and requires a close and collaborative relationship with other stakeholder groups to promote and maintain a competitive insurance offering. This includes building and maintaining strong relationships with a range of service providers (i.e., insurers and administrators).  Primary focus for the role is on ‘Growth’ and other ‘select’ clients as defined by Mercer Super.


We will count on you to:

• Provide subject matter expertise in regard to the MST insurance proposition.
• Contribute to new business quotes for prospective clients and subsequent installations.
• Contribute to the insurance premium rerate process, ensuring key drivers of change are understood and documented.
• Contribute to the preparation and delivery of insurance product offer documents (e.g. Insurance Booklet, PDS etc).
• Ensure ongoing product and/or policy changes are accurately reflected in insurance policy documents in a timely manner.
• Ensure approved insurance governance and delegations of authority frameworks are followed.
• Maintain knowledge of regulatory change and impacts of this on insurance in superannuation.
• Contribute to the preparation of various Board and Committee papers
• Provide technical support on group insurance matters for Mercer Super clients, members and staff, including where received through the Insurance Product mailbox.
• Provide technical input to and review from a product perspective, a range of communications that relate to the assigned products, ensuring the client and member experience is the best it can be.
• Contribute to various other ad-hoc insurance related activities as directed by the Insurance Product Leader.

What you need to have: 

• RG146 advantageous.
• 3 years+ experience working in superannuation with a solid understanding of retail or group life insurance product management.
• Understanding of Australian superannuation legislation, including specific requirements relating to insurance such as codes of practice and offer document disclosure requirements.
• Sound understanding of the product management process, product lifecycle management and technical insurance product knowledge including an in depth understanding of the different types of retail or group life insurance products (incl Death, TPD and Income Protection insurance) and supporting processes including but not limited to underwriting, claims and complaints handling practices.
• Sound understanding of other competing products in the Australian marketplace and how the MST is relatively positioned.

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Please apply using the link below, applications will only be considered from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a Criminal & Bankruptcy check prior to commencement of employment.

Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.