Integration Manager

1 Month ago • All levels

Job Summary

Job Description

SOFTSWISS is seeking an experienced Integration Manager to join their expanding team. The role involves being the technical backbone of the integration process, ensuring smooth and reliable client onboarding via API-based solutions. Responsibilities include analyzing client needs, providing API integration consulting, troubleshooting, system monitoring, and preventing issues to maintain high performance. This position supports critical vendor communications and ensures the integration environment operates efficiently. The SOFTSWISS Game Aggregator is a product that facilitates easy integration and management of casino gaming content.
Must have:
  • Work from 01:00 PM to 09:00 PM (CET)
  • Strong knowledge of network technologies
  • Understanding of API communication
  • Experience with logging and monitoring systems
  • Ability to read log files
  • SQL basics
  • Good debugging skills
  • Analytical and problem-solving skills
  • Upper-intermediate English
  • Ability to work independently and in a team
Good to have:
  • Previous experience as a technical account manager
  • Manual QA experience
  • Technical support specialist experience
  • Field-specific education
  • Intermediate or upper-intermediate Russian
Perks:
  • Full-time work opportunities
  • Private insurance
  • An additional Day Off per calendar year
  • Sports program compensation
  • Comprehensive Mental Health Programme
  • Free online English lessons with native speakers
  • Generous referral program
  • Training and internal workshops
  • Participation in international professional conferences
  • Corporate events

Job Details

Overview:

SOFTSWISS continues to expand the team and is looking for an Integration Manager. We need a true, experienced, and accomplished professional who shares our culture and values.

Purpose of the Role:

You’ll be the technical backbone of our integration process, ensuring smooth and reliable client onboarding through API-based solutions.
You’ll analyze client needs, consult on API integrations, and proactively identify issues before they arise — helping us deliver a seamless, high-performance experience.
Your work will support critical vendor communications, improve system reliability, and ensure our integration environment runs like clockwork.

About Product:

SOFTSWISS Game Aggregator
A fast and cost-effective solution that allows you to integrate and manage casino gaming content easily

Learn More

Key Responsibilities:

  • Configuration and maintaining of integration environment
  • Analysis of clients' requirements and API integration consulting
  • Troubleshooting and system monitoring and analysis
  • Preventing issues, providing reliability and improving performance
  • Communicating vendor requirements to the development team

Required Experience:

  • Ability to work according to a fixed schedule: from 01:00 PM to 09:00 PM (CET)
  • Strong knowledge of network technologies, concepts and generally how the modern Internet works
  • Good understanding of API communication, experience with logging, error monitoring systems, and ability to reading log files or error traces
  • Knowing of SQL basics
  • Good debugging, analytical, problem-solving skills
  • Upper-intermediate English
  • Ability to work both independently and in a team

Nice to have:

  • Previous experience as a technical account manager, manual QA, or technical support specialist of field-specific education
  • Intermediate or upper-intermediate Russian

Learn more about our hiring process here – what to expect, how to prepare, and what makes SOFTSWISS different.

Benefits:

  • Full-time work opportunities
  • Private insurance
  • An additional Day Off (1) per calendar year
  • Sports program compensation
  • Comprehensive Mental Health Programme
  • Free online English lessons with native speakers
  • Generous referral program
  • Training, internal workshops, and participation in international professional conferences and corporate events

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