Integration Specialist

2 Months ago • All levels

Job Summary

Job Description

The Integration Specialist is responsible for setting up dealer integrations for incoming data feeds. This detail-oriented role focuses on delivering an exceptional customer experience and achieving project milestones. The specialist acts with urgency, provides timely updates, and adapts to a changing work environment. Responsibilities include handling customer requests, tracking work in Salesforce/CRM, evaluating data integration accuracy, completing work promptly, managing daily tasks, and collaborating with other departments.

Must have:

Experience with SQL / Relational Database
Experience with VBScript
Experience with JSON
Strong technical knowledge base
Excellent written and verbal communication skills
Enjoys technical challenges and creative solutions

Good to have:

Associate degree in computer/technology-related field
Microsoft SQL Management Studio Server experience
Comfortable working in a team
Previous customer service experience (2+ years preferred)
Familiar with reading technical documentation
Familiar with CSVfix or command line tools for CSV data
Familiar with BitBucket and version control (GIT)

9 skills required

9 skills required for this role

Add these skills to join the top 1% applicants for this job

bitbucket

github

data-structures

sql

git

json

salesforce

communication

saas-business-models

Job Details

The Integration Specialist is primarily responsible for setting up dealer integrations that facilitate incoming data feeds. This role is very detail-oriented and focuses on delivering an exceptional customer experience and delivering on project milestones. The Integration Specialist acts with urgency and provides consistent and timely updates, while effectively evolving and adapting to a consistently changing work environment.

Here is more of what you’ll get to do:

Handle customer requests via email inbound/outbound calls
Track work through Salesforce/CRM and regularly update cases with necessary details
Evaluate accuracy of data integrations and data feed issues
Complete work promptly and confirm requests before resolving
Managing a daily queue of work and be flexible to handle requests as they occur
Work with different departments in production / fulfillment within the project

You’ll thrive in this role if you have:

Experience/exposure to SQL / Relational Database
Experience with VBScript
Experience with JSON
Strong technical knowledge base
Excellent written and verbal communication skills
Enjoys technical challenges and working to develop creative solutions
Preferred: Associate degree in computer/technology-related field
Microsoft SQL Management Studio Server experience
Comfortable working in a team and managing frequent interruptions
Previous customer service experience (2+ years preferred)
Familiar with reading technical documentation
Familiar with CSVfix or command line tools to deal with CSV data
Familiar with BitBucket and version control ( GIT)

Does this position sound like something you would enjoy and be successful at, but you’re not sure you have the exact qualifications to be considered? While our job descriptions are an outline for the type of candidate we’re looking for, it is not a checklist. We encourage you to apply!

Who we are:

LeadVenture is the market-leading SaaS provider of digital retailing, eCommerce, digital marketing and eCatalog solutions for dealerships across 12 industry verticals including powersports, marine, RV, pre-owned auto, agriculture and more. Our family of brands includes Dealer Spike, Dealer Car Search, Frazer, Net Driven, Direct Communications, Inc. (DCi), Powersports Support, Level 5, PSM Marketing, Monroney Labels, and Interact RV. We are an international company with offices located in the United States, Mexico (Juniper Data Center), Belize (Dealer Spike Belize), India and The Netherlands. Together, we are LeadVenture.

LeadVenture provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, LeadVenture complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, and training.

LeadVenture expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of LeadVenture employees to perform their job duties may result in discipline up to and including discharge.