Intern (m/f/d) in the field of Customer Communications

4 Months ago • All levels

Job Summary

Job Description

As an intern in Customer Communications, you will be at the interface between internal teams and customers. Your responsibilities will include supporting social media, community management, and day-to-day business tasks. You'll also contribute to content creation for social media channels and forums, take on smaller projects, and assist in direct communication with customers and fans. The role provides insight into various work areas within the company. You'll be working in a lively, creative, and open atmosphere, developing your own ideas and initiatives, and having fun with colleagues.
Must have:
  • Strong communication skills in German and English
  • Customer-oriented and empathic
  • Goal-oriented and responsible work ethic
  • Affinity to digital communication and games
  • First experience in writing texts
  • Enjoy working in a team
Perks:
  • Working where games live!
  • A lively, creative and open atmosphere
  • Exciting tasks and freedom for own ideas
  • Responsible work in a constantly evolving industry
  • Team that has fun together
  • Fresh fruit, non-alcoholic drinks and recreation room
  • Office within walking distance of the main railway station
  • Wide range of food options for lunch break
  • Help with a company flat (shared flat; if available)

Job Details

Kalypso Media Group is an independent publisher and developer of interactive entertainment software with more than 170 employees at a total of ten locations in Germany, England, France, the USA and Japan. Four of the Group's development studios in Germany together with other international games developers, ensure a steady stream of new computer and video games for all modern premium platforms, such as the world-famous "Tropico" series, "Commandos" and "Railway Empire".

Do you love playing with words, do you enjoy working on new topics and are you really into games? Then you've come to the right place. We are looking for an intern (m/f/d) in the Customer Communications department at our headquarters in Worms. Directly at the interface between our internal teams and our customers, you will get an insight into almost all of our work areas.

Your tasks:

  • Support social media, community management and support in day-to-day business.
  • Contribute to the conception of content for our social media channels and forums
  • Creation of content for our social media channels, forums, etc.
  • Take responsibility for smaller projects
  • Support in direct communication with customers and fans

Your profil:

  • Strong communication skills in German and English (written and spoken)
  • Customer-oriented and empathic
  • Goal-oriented, careful and responsible way of working
  • Affinity to digital communication & the topic games
  • First experience in writing different types of texts
  • Enjoying working in a team

We offer:

  • Working where games live!
  • A lively, creative and open atmosphere in a growing company
  • Exciting tasks, freedom to develop your own ideas and initiatives as well as short decision-making processes
  • Responsible work in a constantly evolving industry
  • Play Games, Love Games, Live Games: A team that has fun together and stands up for each other.
  • Vitamins, caffeine & fun included: Fresh fruit, non-alcoholic drinks and a recreation room with table football, consoles and board games are freely available.
  • Sustainability is at the forefront: our office is within walking distance of the main railway station.
  • Fast food or healthy? Our central location offers a wide range of food options for your lunch break.
  • Good to know: We can help with a company flat (shared flat; if available).

Interested ?

Then we are looking forward to receiving your meaningful application with cover letter, resume and references.

We put a lot of emphasis on a cover letter. Don't see it as a chore, but as an extra chance to show who you are/tell us more about yourself.

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About The Company

The Kalypso Media Group is a privately owned, global, independent developer and publisher of interactive entertainment software with more than 170 employees worldwide, operating from a total of ten offices across Germany, the United Kingdom, France, Japan and the United States. Furthermore, the group owns four development studios – Realmforge Studios (Munich), Claymore Game Studios (Darmstadt), Gaming Minds Studios (Gütersloh), Gaming Minds Paderborn (Paderborn) – to secure a constant supply of high quality games and works with multiple leading independent developers. With a strong focus on strategy games for a global audience on all modern platforms, Kalypso Media Group's IP portfolio includes internationally popular game series such as Tropico, Commandos, Port Royale, Dungeons, Sudden Strike and Railway Empire.

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