International Sales Coordinator
Job Summary
Job Description
The International Sales Coordinator supports the International Sales & Logistics teams, ensuring seamless order flow. Responsibilities include managing the onboarding of new customers, tracking SKUs, managing purchase orders from over 30 international accounts, and proactively resolving issues. The role requires excellent communication, strong project management, and an analytical mindset to generate reports. Additional responsibilities include communicating product launches, distributing marketing assets, and providing backup support for 3PL Operations.
Must have:
- Sales coordination experience
- Order fulfillment knowledge
- ERP system knowledge
- Strong project management
- Excellent communication
5 skills required
Job Details
Exploding Kittens is a leading game and entertainment company with a mission to inspire people to connect, laugh, and play fun games in the physical world. After initially seeking to raise $10K through Kickstarter, the Exploding Kittens campaign raised $8.7M in 30 days from 219,000 backers. To date, Exploding Kittens is the #1 most-backed project in Kickstarter history and has sold over 20 million games.
Started by former Xbox game designer Elan Lee and The Oatmeal’s founder Matthew Inman, Exploding Kittens and its family of games seek to reshape traditional game night into an entertaining person-to-person experience. Today, there are over 30 games available for purchase, an exclusive Exploding Kittens mobile game for Netflix subscribers, a free-to-play app, Kitty Letter, and an Exploding Kittens mobile app available iOS, Android, and Nintendo Switch as well as an animated Netflix series titled ‘Exploding Kittens’ currently out now! Check it out and join us in the truly belly-aching laughs.
The Sales Coordinator is responsible for:
Supporting the International Sales & Logistics teams and ensure seamless order flow by processing and tracking Sales Orders & resolving customer concerns and questions. Maintaining and documenting sales reports and completing ad-hoc reporting tasks to capture necessary information/data. Serve as the pivotal link between the International Sales team and various cross-functional departments.
HOW YOU'LL CONTRIBUTE:
- Manage onboarding/setup process for new customers, detail any customer requirements and liaise with Logistics and Accounting as needed
- Manage new item creation, maintain and track SKU specifications, perform product listing optimization and appropriate maintenance with key accounts
- Manage purchase order intake process from >30 International customer accounts, route them for fulfillment with our Logistics team and proactively identify and communicate issues, ensuring timely resolution
- Supporting all customers: communicating product launches and inventory levels, distributing marketing and sales assets such as product presentations, price lists, item specification sheets, product images and video assets
- Provide incidental back up cover for 3PL Operations
WHAT WE NEED:
- Bachelor's degree
- 2+ years of experience in sales coordination or operations support
- Knowledge of order fulfillment and ERP systems is highly valued
- Strong project management skills
- Excellent communication and interpersonal skills
- Detail-oriented with exceptional organizational skills
- Analytical mindset with the ability to generate and interpret reports
- Comfortable thriving in a fast-paced environment, with flexibility to recalibrate priorities as business dynamics and demands shift
Please apply directly at jobs.lever.co/explodingkittens. Make sure to include a PDF of your current resume along with a cover letter.
We believe that we become stronger and more competitive as a company by employing people with different backgrounds and experiences and from different cultures. As an Equal Employment Opportunity employer, we are committed to complying with all applicable laws providing equal employment opportunity to applicants and employees regardless of sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), race (including protected hairstyles such as dreadlocks, braids, and twists), religion (including religious dress and grooming practices), color, gender (including gender identity, gender expression and/or the fact that an individual is transgender, transitioning, or transitioned), color, ancestry, national origin, possession of a driver’s license, physical or mental disability, medical condition, genetic information/trait/condition, marital or familial status, family care or medical leave status, registered domestic partner status, age, sexual orientation, military and veteran status, membership in military reserves, political affiliation, or any other basis protected by federal, state, or local law, ordinance, or regulation. We consider all qualified applicants with criminal histories in a manner consistent with applicable local, state, and federal “ban the box” and “fair chance” laws.
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About The Company
Exploding Kittens is a leading game and entertainment company with a mission to inspire people to connect, laugh, and play fun games in the physical world. After initially seeking to raise $10K through Kickstarter, the Exploding Kittens campaign raised $8.7M in 30 days from 219,000 backers. To date, Exploding Kittens is the #1 most-backed project in Kickstarter history and has sold over 18 million games. Started by former Xbox game designer Elan Lee and The Oatmeal’s founder Matthew Inman, Exploding Kittens and its family of games seek to reshape traditional game night into an entertaining person-to-person experience. Today, there are nearly 30 games available for purchase as well as an Exploding Kittens mobile app that is one of the top 30 premium games on both iOS, Android, and the Nintendo Switch console, as well as a free-to-play app, Kitty Letter.
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