IT Asset Management Administrator

2 Months ago • 3 Years + • Administrative

Job Summary

Job Description

Tesla seeks a highly motivated IT Asset Management Administrator for its Gigafactory Berlin. This role involves hardware support (troubleshooting, replacements, collaboration with IT support), lifecycle management (procurement, deployment, maintenance, end-of-life), and inventory control (reconciliation, data management, audits). The Administrator will ensure proper management of the asset lifecycle, optimizing utilization of IT assets. This position requires strong asset management skills and experience in a fast-paced environment. Responsibilities include managing asset requests, tracking ownership, conducting audits, and maintaining accurate inventory records within the Asset Management database.
Must have:
  • 3+ years Asset Management experience
  • Hardware support & troubleshooting
  • Inventory control & data management
  • Lifecycle management expertise
  • Excellent communication & customer service
  • Proficiency in Microsoft Office Suite
Good to have:
  • Experience with ServiceNow ITSM or similar
  • Knowledge of IT hardware types
Perks:
  • Competitive salary and Tesla shares or bonuses
  • Pension program
  • 30 vacation days
  • Employee insurances
  • Free EV charging stations
  • Public commuting support

Job Details

What to Expect
Tesla is accelerating the world's transition to sustainable energy. We continuously develop revolutionary strategies and products within shortest time, and successfully launch them on a large scale. This is only possible through extraordinary speed, innovation and efficiency.

Gigafactory Berlin forms the perfect basis for rolling out Tesla's incredible success story in Europe. The most important pillar for this is our employees. Their passion, motivation and engagement ensure that we consistently achieve our goals. We are looking for you to continue and expand this success story together. 


The Role

Tesla is currently seeking a highly motivated IT Asset Management Administrator to join our team onsite at Gigafactory Berlin. The IT Asset Management Administrator position within the IT Asset Management team will be the behind-the-scenes support contributing to the success of the IT Operations teams as a whole and whose mission is to optimize the utilization of Tesla's IT Assets. This role will work closely with fellow team members and various other IT staff to ensure proper management of the asset lifecycle at Teala. The Administrator must have a strong understanding of asset management disciplines and have experience working in a fast-paced corporate environment.

What You’ll Do
 Hardware Support
  • Prompt support inventory or hardware issues from customers to achieve a reduction in downtime and improving end-user satisfaction
  • Troubleshoot and replace peripherals such as monitors, keyboards, docking stations, and other hardware
  • Collaborate with the IT support team to ensure timely resolution of escalated hardware issues
  • Act as a flexible resource to assist other IT teams when short-staffed or during high-demand periods (e.g., major hardware refresh projects or urgent deployments)
  • Assist in maintaining operational continuity to avoid service delays

Lifecycle Management

  • Procurement: Work closely with procurement teams to track requisitions, verify orders, and receive equipment
  • Deployment: Prepare, label, and configure/provision IT Assets for requests
  • Maintenance: Conduct periodic audits to identify outdated or underutilized assets
  • End-of-Life: Manage the return of expired assets and coordination of asset disposals

Inventory Control

  • Perform inventory reconciliation to maintain accurate records within the Asset Management database
  • Assist in maintaining a high level of quality data control within the database
  • Contribute to the effort of establishing protocols to standardize asset tagging, categorization, and storage

Daily Tasks

  • Receive and log incoming assets in the inventory system
  • Monitor asset usage and ensure timely updates in the asset management tool
  • Address asset-related tickets, including requests for replacements, upgrades, or transfers
  • Track asset ownership and location to ensure accountability
  • Conduct routine audits to ensure compliance with organizational policies
What You’ll Bring
  •  Physically able to stand, bend, stoop, climb, reach, and lift up to 25kg
  • Excellent customer service and communication skills
  • Ability to navigate ambiguity, work independently under pressure, prioritize, and stay focused in a fast-paced environment
  • Excellent attention to detail and process discipline
  • Experience with IT Ticketing and Asset Management applications like ServiceNow ITSM, BMC Remedy ITSM or other similar products preferred
  • Proficiency with Microsoft Office Suite
  • General knowledge of the various types of IT hardware
  • 3+ years Asset Management experience is a must
  • Strong ability to analyze data with In-depth knowledge of IT asset lifecycle
  • 3+ years of experience in an IT Operations role


What we offer

You will be working in our state-of-the-art Gigafactory where you’ll solve the world's most interesting problems with the best and brightest people who share a passion to change the world. Tesla’s compensation package includes competitive salary and Tesla shares or bonuses. Typical benefits that are offered are a pension program, 30 vacation days, employee insurances, free EV charging stations and public commuting support.

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