IT Assistant Specialist

As Roof Stacks, we have been carrying out innovative projects since 2015. We aim to become a global actor in Tourism Systems, Extended Reality(AR/VR), Blockchain Technologies, Game Development, and Financial Technology, which are our areas of expertise.

We focus on creating a difference with the technologies we develop and designing the future. In addition to our central office in Ataşehir/İstanbul, we have branches in Antalya and Elazığ in Turkey.

We have strengthened our position in the global market by opening a new office in Austin, USA, which hosts world technology giants from all over the world.

Job Description

*Monitor the service desk system and make appropriate assignments

*Provide support to end users

*Track onboarding and offboarding processes

*Prepare necessary hardware for new users

*Monitor and keep the inventory system up to date

*Provide support for IT equipment such as computers, printers, TVs, phones, etc.

*Track faulty products

*Manage IT shipping processes.

Requirements

*New graduate from university programs related to Information Technologies (Associate’s Degree & Bachelor’s Degree)

*Residing on the Asian side of Istanbul

*Strong communication skills and problem-solving ability

*Knowledgeable in basic information technology topics

*Team player

*Knowledgeable in Windows and MacOS operating systems

*Familiar with Android and iOS mobile operating systems

*Knowledgeable in printers, TVs, and other peripheral devices

*Able to adapt to a fast-paced work environment

*Holds a Class B driver's license and able to drive actively