IT Assistant Specialist

4 Months ago • All levels

Job Description

Roof Stacks is looking for an IT Assistant Specialist to support end-users and manage IT-related tasks. This role involves monitoring the service desk, providing technical assistance for IT equipment, managing inventory, and overseeing shipping processes. The ideal candidate will be a recent graduate with a degree in Information Technology, strong communication skills, and familiarity with various operating systems and devices. The role requires residing on the Asian side of Istanbul and the ability to adapt to a fast-paced work environment.
Must Have:
  • New graduate with IT-related degree
  • Residing on the Asian side of Istanbul
  • Strong communication and problem-solving skills
  • Knowledgeable in basic IT topics
  • Team player
  • Knowledgeable in Windows and MacOS
  • Familiar with Android and iOS
  • Knowledgeable in printers and peripherals
  • Able to adapt to fast-paced environment
  • Holds a Class B driver's license

Add these skills to join the top 1% applicants for this job

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As Roof Stacks, we have been carrying out innovative projects since 2015. We aim to become a global actor in Tourism Systems, Extended Reality(AR/VR), Blockchain Technologies, Game Development, and Financial Technology, which are our areas of expertise.


We focus on creating a difference with the technologies we develop and designing the future. In addition to our central office in Ataşehir/İstanbul, we have branches in Antalya and Elazığ in Turkey.


We have strengthened our position in the global market by opening a new office in Austin, USA, which hosts world technology giants from all over the world.


Job Description


*Monitor the service desk system and make appropriate assignments

*Provide support to end users

*Track onboarding and offboarding processes

*Prepare necessary hardware for new users

*Monitor and keep the inventory system up to date

*Provide support for IT equipment such as computers, printers, TVs, phones, etc.

*Track faulty products

*Manage IT shipping processes.


Requirements


*New graduate from university programs related to Information Technologies (Associate’s Degree & Bachelor’s Degree)

*Residing on the Asian side of Istanbul

*Strong communication skills and problem-solving ability

*Knowledgeable in basic information technology topics

*Team player

*Knowledgeable in Windows and MacOS operating systems

*Familiar with Android and iOS mobile operating systems

*Knowledgeable in printers, TVs, and other peripheral devices

*Able to adapt to a fast-paced work environment

*Holds a Class B driver's license and able to drive actively


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