IT Business Analyst
Job Summary
Job Description
- 7+ years experience in business analysis and IT system support
- Knowledge of data processing, analysis, and SDLC
- Strong communication and project management skills
- Proficient in Microsoft Office Suite
- Experience with TFS, MTM, ServiceNow, and Cognos
- 2+ years experience in Child Welfare or Human Services
- IIBA Certification
- Health Insurance with Dental & Vision
- 401K Plan
- Life Insurance, STD & LTD
- Paid Vacations & Holidays
- Paid Parental Leave
- FSA Dependent & Limited Purpose care
- Learning & Development
5 skills required
Job Details
Description
About Apexon:
Apexon is a digital-first technology services firm specializing in accelerating business transformation and delivering human-centric digital experiences. We have been meeting customers wherever they are in the digital lifecycle and helping them outperform their competition through speed and innovation.
Apexon brings together distinct core competencies – in AI, analytics, app development, cloud, commerce, CX, data, DevOps, IoT, mobile, quality engineering and UX, and our deep expertise in BFSI, healthcare, and life sciences – to help businesses capitalize on the unlimited opportunities digital offers. Our reputation is built on a comprehensive suite of engineering services, a dedication to solving clients’ toughest technology problems, and a commitment to continuous improvement.
Backed by Goldman Sachs Asset Management and Everstone Capital, Apexon now has a global presence of 15 offices (and 10 delivery centers) across four continents.
We enable #HumanFirstDIGITAL
Role Description: The Office of Children, Youth, and Families (OCYF) is seeking an experienced IT Business/Data Analyst to support its transition to a new statewide Child Welfare Case Management System (CWCM).
- Key Responsibilities
- Plan, organize, and manage multiple data initiatives across the OCYF project team.
- Oversee defect submissions, change requests, and data quality improvements for CWIS and Data Warehouse.
- Ensure compliance with state and federal reporting requirements, including Annual Child Protective Services Reports and NCANDS submissions.
- Support data conversion, clean-up, and system transition activities.
- Collaborate with stakeholders, application teams, and county agencies to align on requirements and resolve issues.
- Develop project schedules, monitor progress, and prepare status reports.
- Utilize tools such as Microsoft Office Suite, TFS, MTM, ServiceNow, and Cognos for tracking, analysis, and reporting.
- Facilitate meetings, presentations, and communication strategies with stakeholders.
- Travel as necessary to support activities across regional offices and county agencies.
Required Qualifications- 7+ years of experience in business analysis, IT system support, and functional/user requirements development.
- Knowledge of data processing, analysis, and software development lifecycles, focusing on user requirements and UAT.
- Strong interpersonal, verbal, and written communication skills.
- Experience in project management and stakeholder engagement.
- Fluent in English, with the ability to communicate effectively both orally and in writing.
Preferred Qualifications- 2+ years of experience in the Child Welfare or Human Services fields.
- Certification from the International Institute of Business Analysis (IIBA).
Technical Skills- Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Access, Outlook).
- Experience with TFS, MTM, ServiceNow, and Cognos.
You’ll have (Qualification & Experience):
- Bachelor's Degree in related field is required.
Don’t worry if you don’t check all the boxes; we’d still love to hear from you.
Our Commitment to Diversity & Inclusion:
Did you know that Apexon has been Certified™ by Great Place To Work®, the global authority on workplace culture, in each of the three regions in which it operates: USA (for the fourth time in 2023), India (seven consecutive certifications as of 2023), and the UK.
Apexon is committed to being an equal opportunity employer and promoting diversity in the workplace. We take affirmative action to ensure equal employment opportunity for all qualified individuals. Apexon strictly prohibits discrimination and harassment of any kind and provides equal employment opportunities to employees and applicants without regard to gender, race, color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law.
You can read about our Job Applicant Privacy policy here Job Applicant Privacy Policy (apexon.com)
Our Perks and Benefits:
Our benefits and rewards program has been thoughtfully designed to recognize your skills and contributions, elevate your learning/upskilling experience and provide care and support for you and your loved ones.
As an Apexon Associate, you get continuous skill-based development, opportunities for career advancement, and access to comprehensive health and well-being benefits and assistance.
We also offer:
- Health Insurance with Dental & Vision
- 401K Plan
- Life Insurance, STD & LTD
- Paid Vacations & Holidays
- Paid Parental Leave
- FSA Dependent & Limited Purpose care
- Learning & Development
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