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IT Help Desk

Tel Aviv District, Israel (On-site)

IT Help Desk

5 Months ago • 3 Years + • Undisclosed

About the job

4 skills required for this role

Add these skills to join the top 1% applicants for this job

github

svn

git

macos

Job Description

Helpdesk & IT professional needed with 3+ years experience in managing endpoints, networks, servers, and development team support. Must have macOS, Windows, and network expertise.

Must have:

Helpdesk experience
macOS & Windows
Network support
Backup solutions

Good to have:

Palo Alto/GlobalProtect
Identity Providers
Jamf, Intune, NAC
Freshservice

Description

As a Helpdesk & IT professional at Playstudios Israel, you will be the go-to person for all technical issues, ensuring smooth operations for our employees. You will manage endpoint computers (Macs), office networks/servers, build processes, version control systems (git/svn), file storage, Exchange, antivirus software, and other essential tools.

*Responsibilities:

Provide technical support for endpoints, networks, servers, build processes, version control systems, file storage, Exchange, antivirus software, and other day-to-day tools.

Manage IT projects and automations, including Jamf, Intune, NAC, backups, new build systems, and more.

Requirements

3+ years of related experience.

Experience with Helpdesk/Sysdesk (Freshservice).

Support experience with development teams (Developers, QA, Product teams).

Proficiency with macOS and Windows.

Expertise in office network support, including workstations, laptops (Mac and PC), and printers.

Experience with backup solutions for servers and workstations.

Familiarity with Palo Alto/GlobalProtect.

Familiarity with Identity Providers (Okta).

Proactive and service-oriented approach.

High proficiency in English and Hebrew.

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About The Company

PLAYSTUDIOS

6 Active Jobs

CULTURE:

We believe that a company culture is not defined by a brightly colored office, a nice ping pong table, or a well-stocked kitchen. We believe it is revealed in the number of times each day that we laugh out loud, learn something new, get inspired, look forward to a class reunion, take time for lunch, choose the music, test our limits, get what we need, ship something great, recognize our impact, and wake up excited. If that’s not your current career story, then we’d love to have you join ours.

TEAM:

PLAYSTUDIOS is the banner flown by a tight-knit crew of entrepreneurs, artists, software developers, product managers, and producers. Although we come from different lands and disciplines, we share a passion for our work and a belief in the opportunity we are pursuing.