IT Help Desk Technician
Job Summary
Job Description
The IT Help Desk Technician will be responsible for providing technical support to employees, troubleshooting hardware and software issues, and ensuring the smooth operation of IT systems. This role involves responding to help desk tickets, diagnosing and resolving technical problems, and escalating complex issues to the appropriate teams. The technician will also be responsible for maintaining and updating IT documentation, configuring and deploying new hardware and software, and providing training to end-users. Additionally, the technician will monitor system performance, identify and resolve security vulnerabilities, and assist with IT projects as needed. The ideal candidate should have strong problem-solving skills, excellent communication abilities, and a solid understanding of IT infrastructure.
Must have:
- Troubleshoot hardware and software issues
- Respond to and resolve help desk tickets
3 skills required
Job Details
current
openings
11
Animation
From the drama of Joel and Ellie’s cinematics to Nathan Drake’s death-defying acrobatics, animators make every Naughty Dog character and scene gratifying and real. Join a team of skilled animators and make your career frame-perfect!
2
POSITIONS
Audio
Sounds like you’re ready to bring your talents to the award-winning sound and dialogue teams and breathe life into every game! As part of the Naughty Dog Audio team, you’ll join a passionate team of audiophiles who make the games sound immaculate, from the crunching of leaves beneath a character’s foot to every single line in the script.
1
POSITION
Communications
From community to marketing, every member of the Communications team has a stake in sharing and shaping what makes Naughty Dog games special. Come share your love for video games with millions of passionate players across the world!
1
POSITION
Game Design
Game Design one of the major pillars of…well…making a game! From scripting to level design, Naughty Dog designers are creative storytellers who craft unforgettable, thrilling experiences. If you’re ready to take your game design career to the next level, apply now!
3
POSITIONS
IT / DevOps
IT at Naughty Dog isn’t just hardware and software. You’re a part of ensuring that every game developer has the technology and support to be its very best! If you’re passionate about tech and games, apply now!
1
POSITION
Production
Production touches every realm of game development, from supporting each department’s needs to making sure the game devs hit their goals. If you’re a detail-oriented leader with a natural curiosity for all things games, go for the gold and apply for a Production position today!
2
POSITIONS
Programming
From web to Python to AI to graphics and beyond – programmers are the problem solvers of every game studio. Bring your incredible technical talents to Naughty Dog and lead the next wave of innovation in games!
1
POSITION
Technical Art
Naughty Dog has always strived to be at the cutting-edge of innovation and artistry, and the Technical Art team is the embodiment of that sentiment, living in the world between art and programming. As a Technical Artist, you'd give artists the tools to make world-class visuals and animation. If you're a problem-solver with balanced artistic and technical stats and want to spend your skill points on making incredible gaming experiences, join today!
1
POSITION
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