IT Infrastructure Lead

5 Days ago • All levels • DevOps

Job Summary

Job Description

Lead Jagex's Corporate IT ecosystem, driving innovation and world-class service delivery. Own the strategy, modernize the tech stack, and build a cloud-first infrastructure. Lead a team of engineers, shaping solutions that enhance performance, security, and efficiency. Translate business needs into IT capabilities, spearhead transformational initiatives, and champion automation and next-gen security. Orchestrate vendor relationships, drive cost efficiency, and ensure service excellence. Manage IT infrastructure, cloud and on-prem environments, implement IAM solutions, champion IaC, develop disaster recovery strategies, and define performance metrics. Lead and execute IT infrastructure projects, manage risks, and leverage Agile methodologies. Implement security best practices, ensure compliance, and partner with Cybersecurity teams. Lead, mentor, and develop a team of infrastructure engineers, manage stakeholder and vendor relationships, and manage IT infrastructure budgets.
Must have:
  • Manage enterprise IT infrastructure
  • Expertise in Azure, Active Directory, Windows Server, Linux
  • VMware, Hyper-V, cloud infrastructure experience
  • Networking expertise (firewalls, VPNs, etc.)
  • Lead and develop IT infrastructure teams
  • ITIL-based service management
  • Strong communication and stakeholder management
  • Manage vendor relationships
  • Cloud-native security familiarity
Perks:
  • Private Healthcare (Dental Plan)
  • Pension contributions (min 6%)
  • Employee Assistance Programme
  • Life Insurance
  • Annual performance bonus
  • Enhanced family leave
  • Flexible working hours
  • 25 days annual leave + Bank holidays

Job Details

Description

Are you a leader within IT Infrastructure? Do you want to shape the future of Jagex’s Corporate Digital Backbone?

Are you ready to lead the evolution of IT infrastructure at a leader in the gaming industry? As IT Infrastructure Lead, you will be at the helm of Jagex’s Corporate IT ecosystem, driving innovation, resilience, and world-class service delivery.

This is your opportunity to own the strategy, modernize the tech stack, and build a cloud-first, scalable, and secure infrastructure that powers the business. You’ll lead a team of skilled engineers, shaping best-in-class solutions that enhance performance, security, and efficiency across Jagex’s IT landscape.

Working closely with senior leadership and cross-functional teams, you’ll translate business needs into cutting-edge IT capabilities, spearhead transformational initiatives, and champion automation, governance, and next-gen security.

Your influence extends beyond internal teams, you’ll orchestrate high-value vendor relationships, drive cost efficiency, and enforce service excellence, ensuring that Jagex stays ahead in a competitive and fast-moving industry. If you thrive in an environment where innovation meets impact, leadership fuels growth, and technology drives business success, this is your chance to make a lasting mark on Jagex’s future.

What you'll be doing:

Infrastructure & Service Management:

  • Own, manage, and optimize Jagex’s Corporate IT infrastructure, ensuring high availability, performance, and security.
  • Architect and maintain cloud and on-prem environments (Azure, VMware, Windows Server, Linux) with a focus on scalability and resilience.
  • Implement best-in-class identity and access management solutions using Active Directory, Azure AD, and Zero Trust frameworks.
  • Champion Infrastructure as Code (IaC), automation, and self-service capabilities to drive efficiency and innovation.
  • Develop robust disaster recovery, backup, and business continuity strategies to minimize downtime and maximize resilience.
  • Define and track performance metrics to uphold SLAs and service excellence

Cloud & Network Management:

  • Lead and execute IT infrastructure projects, ensuring alignment with business objectives, timelines, and budgets.
  • Define clear project scopes, objectives, risks, and deliverables, collaborating closely with stakeholders to drive success.
  • Manage cross-functional teams, vendors, and service providers to ensure seamless execution and continuous improvement.
  • Leverage Agile and hybrid methodologies to enhance project efficiency and team performance

Project and Delivery Management:

  • Lead and execute IT infrastructure projects, ensuring alignment with business objectives, timelines, and budgets.
  • Develop and maintain comprehensive project documentation, including plans, reports, and status updates.
  • Define clear project scopes, objectives, risks, and deliverables, collaborating closely with stakeholders to drive success.
  • Manage project risks, issues, and dependencies proactively, incorporating post-mortem reviews and lessons learned for continuous improvement
  • Manage cross-functional teams, vendors, and service providers to ensure seamless execution and continuous improvement.
  • Leverage Agile and hybrid methodologies to enhance project efficiency and team performance.

Security, Compliance & Risk Management:

  • Implement and maintain security best practices, ensuring robust endpoint protection, patching, and vulnerability management.
  • Ensure compliance with industry standards and regulatory requirements (NIST, ISO 27001, GDPR, etc.)
  • Partner with Cybersecurity teams to strengthen Zero Trust security, cloud security, and incident response capabilities.

Team Leadership & Development:

  • Lead and mentor a team of infrastructure engineers, providing guidance, coaching, and professional development opportunities.
  • Foster a culture of innovation, continuous improvement, accountability, and continuous learning.
  • Set clear objectives, KPIs, and career progression pathways to empower team members.

Stakeholder & Vendor Management:

  • Act as the primary escalation point for critical infrastructure issues and executive support needs.
  • Engage with business stakeholders to align IT infrastructure strategies with company goals and support business transformation initiatives.
  • Manage relationships with vendors and service providers to ensure optimal performance, cost-effectiveness, and innovation.
  • Drive adoption of new technologies and lead change management initiatives.

Financial Acumen & Budget Management:

  • Manage IT infrastructure budgets, leveraging cost-optimization strategies (FinOps) to enhance efficiency and maximize ROI on cloud and on-premises investments.
  • Track costs, forecast expenditure, and identify opportunities for cost savings and process efficiencies in collaboration with finance teams and stakeholders.

What you'll need:

  • Proven experience managing enterprise IT infrastructure, including cloud, networking, storage, and virtualization.
  • Strong expertise in Microsoft Azure, Active Directory, Windows Server, and Linux administration.
  • Hands-on experience with VMware, Hyper-V, and cloud-based infrastructure services.
  • Networking expertise, including firewalls, VPNs, SD-WAN, Switches, DNS, DHCP, and Zero Trust security models.
  • Experience leading and developing IT infrastructure teams.
  • ITIL-based service management experience, including incident, problem, and change management.
  • Strong communication and stakeholder management skills.
  • Experience in managing vendor relationships and third-party services.
  • Familiarity with cloud-native security (e.g., Azure Security Centre, Defender for Cloud, SIEM solutions).

What we offer:

When you join Jagex you can look forward to a generous Perks & Benefits package including:

 

  • Private Healthcare, including Dental Plan.
  • Minimum 6% Pension contributions.
  • Employee Assistance Programme & onsite Counselling.
  • Life Insurance.
  • Discretionary annual performance bonus.
  • Enhanced family leave policies from day 1.
  • Flexible working hours.
  • 25 days annual leave + Bank holidays & the option to buy/sell holidays + so much more!

 

Collaboration is at the heart of Jagex. We love getting together with our teams to share ideas and socialise.

If you live in the UK, we offer a flexible working model that empowers you to work in the way that suits you best, while also getting the best from your working relationship with all the great people you’ll be connecting with here. We support you to be set up for success no matter where you log in.

Flexibility really is the key to how we set up working schedules, we’ll discuss your needs with you and be transparent about the working schedules of the team you’ll be working with during our interview process.

 

 About Jagex:

Make forever games with us.

Jagex is a thriving international games company with a growing library of forever game IPs for core gamers. We have such huge expertise at running games for the long term that we re-define expectations for what evergreen success looks like.

We create spaces for our players to come together – with each other and with us – inside and outside of our games. We empower our players with real influence on the game’s evolution. We help our players belong. Our community experiences give players a greater stake in what they’re playing, creating loyal forever fans.

These strengths inform our vision of our studio as a thriving international games company with a growing library of forever game IPs for core gamers. Our forever games will nurture sizable communities whose loyalty provides consistent revenues.

This in turn drives our mission: We create forever fans by empowering our community. We give players experiences worthy of their long-term time investment and actively collaborate with them to shape the games and the community for the better.

If this is something you want to be a part of, get in touch.

We have 500 of the industry’s most talented individuals in our Cambridge studio; if you share our values and ambition, we’d love to talk to you. Worried you don’t meet all the requirements in the spec? Your attitude, fresh perspective and experience is just as important to us; if you think this could be the perfect job for you, let’s talk.

Similar Jobs

Plarium - Real-time VFX Artist

Plarium

Lviv, Lviv Oblast, Ukraine (Remote)
1 Month ago
Mistplay - Senior DevOps Engineer II

Mistplay

Montreal, Quebec, Canada (Hybrid)
2 Months ago
Sony Interactive Entertainment - HR Business Partner (PlayStation Engineering Department)

Sony Interactive Entertainment

Tokyo, Japan (Hybrid)
1 Month ago
Tencent - AML & Compliance Operation Manager

Tencent

(On-Site)
2 Months ago
Tesla - Parts Service Associate/Logistics Specialist

Tesla

Frankfurt, Hessen, Germany (On-Site)
1 Month ago
PwC - IN- Senior Associate_ DevOps_Advisory Corporate_Advisory _Bangalore

PwC

Bengaluru, Karnataka, India (On-Site)
6 Months ago
PlayStation Global - Sr. Software Engineer - ML/AI DevOps

PlayStation Global

San Francisco, California, United States (On-Site)
6 Days ago
Ubisoft - Monitoring Specialist - Golang Developer

Ubisoft

Saint-Mandé, Île-de-France, France (Hybrid)
6 Days ago
PlayStation Global - Site Reliability Engineer

PlayStation Global

Adelaide, South Australia, Australia (On-Site)
1 Month ago
Playdead - DevOps Engineer

Playdead

Copenhagen, Denmark (On-Site)
6 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Amber - Localization Quality Assurance with Dutch

Amber

Montreal, Quebec, Canada (On-Site)
8 Months ago
PwC - Senior Associate_Power BI/Tableau_Data &Analytics_Advisory_PAN India

PwC

Kolkata, West Bengal, India (On-Site)
6 Months ago
Altagram Group - Audio Engineer - Video Game Localization

Altagram Group

Germany (On-Site)
1 Month ago
Netflix - Animator

Netflix

Vancouver, British Columbia, Canada (Hybrid)
1 Month ago
Scanline VFX - Pipeline Developer (Nuke)

Scanline VFX

Seoul, South Korea (Remote)
5 Months ago
NVIDIA - Senior Technical Marketing Engineer - Datacenter Networking

NVIDIA

Santa Clara, California, United States (On-Site)
2 Months ago
InMobiInMobi - Sales Manager

InMobiInMobi

Dubai, Dubai, United Arab Emirates (On-Site)
3 Weeks ago
PlayStation Global - Senior Business Systems Analyst (Contract)

PlayStation Global

San Mateo, California, United States (On-Site)
2 Months ago
PwC - Billing and Collections Specialist - Cebu (Proby)

PwC

Cebu City, Central Visayas, Philippines (On-Site)
6 Months ago
NVIDIA - Senior Board Design Engineer

NVIDIA

Ra'anana, Center District, Israel (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

Jobs in Cambridge, England, United Kingdom

ION - Data Operations ( Markets - Shared Services)

ION

Woking, England, United Kingdom (On-Site)
5 Months ago
PlayStation Global - Senior Analyst, Financial Modeling and Analysis

PlayStation Global

London, England, United Kingdom (Remote)
4 Days ago
IO Interactive - Operations Specialist

IO Interactive

Brighton And Hove, England, United Kingdom (Hybrid)
6 Days ago
Bragg - Compliance Operations Manager

Bragg

London, England, United Kingdom (Hybrid)
2 Weeks ago
Tesla - Senior Operations Specialist (Accounts Receivable), Leasing

Tesla

Manchester, England, United Kingdom (On-Site)
1 Month ago
Rockstar Games - Senior Technical Artist: Animation

Rockstar Games

Dundee, Scotland, United Kingdom (On-Site)
6 Months ago
One of Us - Tools Developer

One of Us

London, England, United Kingdom (Hybrid)
3 Weeks ago
Assystems - Senior Systems Engineer

Assystems

Derby, England, United Kingdom (Hybrid)
5 Months ago
Moon Colony - Mooncolony: Open Art (Speculative)

Moon Colony

Cambridge, England, United Kingdom (On-Site)
7 Months ago
Push Gaming - C++ Engineer

Push Gaming

United Kingdom (Hybrid)
1 Month ago

Get notifed when new similar jobs are uploaded

DevOps Jobs

UXBERT Labs - Senior Solution Architect

UXBERT Labs

Riyadh, Riyadh Province, Saudi Arabia (Hybrid)
6 Days ago
NVIDIA - Senior Software and Cloud Architect

NVIDIA

Ra'anana, Center District, Israel (On-Site)
2 Months ago
E-Hireo - Cloud Engineer

E-Hireo

Bengaluru, Karnataka, India (On-Site)
5 Months ago
Egnyte - Software Engineer

Egnyte

India (Remote)
1 Month ago
Luxoft - Senior ETL Developer

Luxoft

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia (On-Site)
4 Months ago
Nagarro - Principal Engineer, Machine Learning (Python)

Nagarro

Gurugram, Haryana, India (On-Site)
3 Months ago
ByteDance - Product Manager - Infrastructure Platform

ByteDance

Singapore (On-Site)
3 Months ago
Next Level Business Services - CI/CD with force.com

Next Level Business Services

San Jose, California, United States (On-Site)
5 Months ago
Argus Labs - Site Reliability Engineer (LATAM)

Argus Labs

(Remote)
5 Days ago

Get notifed when new similar jobs are uploaded

About The Company

A leader in creating deep and engaging forever games on PC, Console & Mobile that empower our communities. Jagex was founded in 2001 and is today one of the UK’s biggest and most respected video game developers and publishers.


Famed for its flagship MMOs RuneScape and Old School RuneScape, Jagex has welcomed more than 300 million player accounts to its world and created a $1bn lifetime franchise revenue. Today the RuneScape franchise exists beyond running games in live operations; our titles are forever games that connect and inspire millions of players, with content and experiences both inside and outside of inexhaustible game worlds.


Both RuneScape and Old School RuneScape, on PC and mobile, offer ever-evolving, highly-active worlds and our community-focused development ethos empowers players to have a real say in how each game is shaped.


Jagex has added to its skill set with the acquisitions of Pipeworks and Gamepires in 2022, bringing our expertise to titles such as SCUM, helping to make SCUM a forever game. It also works with external partners on products such as Melvor Idle and This Means Warp; bringing these titles to new and existing audiences.


Jagex employs more than 600 people at its Cambridge headquarters and around the world at Pipeworks in North America, and Gamepires in Europe. We’re always on the hunt for talented people to work across the business, to help the company to achieve its goals.

Cambridge, England, United Kingdom (Hybrid)

England, United Kingdom (Hybrid)

Cambridge, England, United Kingdom (Hybrid)

Cambridge, England, United Kingdom (Hybrid)

Cambridge, England, United Kingdom (Hybrid)

Cambridge, England, United Kingdom (Hybrid)

Cambridge, England, United Kingdom (Hybrid)

Cambridge, England, United Kingdom (Hybrid)

Cambridge, England, United Kingdom (Hybrid)

Cambridge, England, United Kingdom (Remote)

View All Jobs

Get notified when new jobs are added by Jagex

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug