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IT Ops Specialist

Voodoo

Île-de-France, France (On-site)

IT Ops Specialist

3 Weeks ago • All levels • Administrative

Job Summary

Job Description

Voodoo seeks an IT Ops Specialist to manage Level 1 and Level 2 IT tasks, ensuring excellent employee support. Responsibilities include preparing computers for new hires, troubleshooting hardware/software issues, maintaining IT operations (OS, security tools, applications), tracking inventory, ensuring VC room functionality, updating IT procedures, and participating in IT projects. The ideal candidate will work with Google Workspace, Slack, SaaS management tools, Jamf/Intune MDM, Okta SSO, Cisco Meraki, and Polycom VC systems, supporting a predominantly Apple hardware environment.

Must have:

Level 1 & 2 IT support
Hardware/software troubleshooting
IT infrastructure maintenance
Inventory management
Documentation & procedure updates

3 skills required

3 skills required for this role

Add these skills to join the top 1% applicants for this job

slack

saas-business-models

problem-solving

Job Details

Founded in 2013, Voodoo is a tech company that creates mobile games and apps with a mission to entertain the world. Gathering 800 employees, 7 billion downloads, and over 200 million active users, Voodoo is the #3 mobile publisher worldwide in terms of downloads after Google and Meta. Our portfolio includes chart-topping games like Mob Control and Block Jam, alongside popular apps such as BeReal and Wizz.

Responsabilities

You are in charge of Level 1 and Level 2 IT tasks (such as preparing computers for new joiners, troubleshooting software and hardware issues, etc..)
You ensure IT Services delivers the best experience in relation to employees support, deployments, infrastructure, and day to day IT activities
You maintain essential IT operations, including operating systems, security tools, applications
You track and maintain hardware and software inventory
You verify the good functioning of the VC rooms
You update and document the current IT procedures
You take part in IT Projects

Tech Environment

Google Workspace
Slack
SaaS Management/Asset Tool/Ticketing
MDM : Jamf (Mac & Iphone) & Intunes (PC Windows & Android)
SSO, SAML : Okta
Cisco Meraki (LAN, WIFI, Firewall)
VC Systems : Polycom
Hardware: 85% Apple, 15% Windows

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About The Company

Voodoo

228 Active Jobs

Voodoo is a tech company that creates mobile games and apps. With 7 billion downloads and over 150 million monthly active users, Voodoo is the #3 mobile publisher worldwide in terms of downloads after Google and Meta.

The company is one of the most impressive examples of hypergrowth in the ecosystem, having raised over $1B and backed by Goldman Sachs, Tencent, and GBL.

Voodoo is now a team of over 750 employees worldwide, we’re looking for talented individuals from across the globe to join.

Entertain the world with us

voodoo.io/careers/jobs

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IT Ops Specialist

Job Summary

Job Description

3 skills required

3 skills required for this role

Job Details

Responsabilities

Tech Environment

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