IT Project Manager

NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.

Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems.

Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape. 

Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner.

Position Summary

The IT Project manager reports to the PMO director and is responsible for managing a group of programs/projects to ensure deliverables meet or exceed stakeholder expectations.   This position is responsible for managing projects that span the development organizations, architecture, infrastructure, and shared services (DBA’s, etc).  Managing programs per defined IT processes (waterfall, SAFe, Agile, etc) . This position is also responsible for providing program status reports and roadmaps with visibility to the PMO lead, CIO and IT Leadership Team (ITLT). 

Key Areas of Responsibility:   

Oversee the execution of the portfolio of programs across NCR Voyix business divisions while ensuring the realization of benefits within the time, cost, and quality constraints.  The incumbent will be responsible for fulfilling the role of project manager made up of globally distributed technical and business teams having internal and vendor resources to deliver solutions and services to clients. Interact closely with the business analysts, developers, internal constituents, and external vendor or customer partners to define the project scope and detailed project deliverables required by NCR project processes. Partner with subject matter experts to translate project objectives and requirements into schedules and tasks using knowledge of the technical components, architecture, business solution knowledge and Project management expertise. Assure proper conduct, documentation, and communications of assigned project engagements.

Specific responsibilities include:

• Facilitate the overall project across multiple teams
• Develops all project artifacts that a PM is expected to as per NCR PMO guidelines
• Creates and tracks program and project plans, milestones, deliverables, and status
• Prepares project status reports as needed by different stakeholders and leads project status meetings
• Coordinates with IT management, business managers, resource managers and the PMO manager for resource assignments, creation of project deliverables, issue resolution and escalation
• Complies with NCR project management methodologies as appropriate for the given project (SAFE, Scrum, KanBan, Waterfall,) and supports requirements from internal and external audits teams
• Maintains project budgets including monthly accruals and forecasts
• Overall responsibility to deliver projects within scope, schedule, and budget 

Required Skills

• Advise peers and management the management of project scope, issues, schedules, requirements, resource assignments/allocations, deliverables, budgets, risks and communications.
• Provide leadership and guidance to multiple, concurrent programs and projects, while working in a global matrix-managed team environment.
• Identify and effectively resolve issues and conflicts within and among project teams. Conduct regularly scheduled program/project status and issue reviews.
• Ensure appropriate business and IT resources are engaged and committed during the program/project life cycle.
• Agile Scrum Master experience
• Have a good understanding of the PMI / PMBOK methodology (Integration, Scope, Time, Cost, Quality, Human Resources, Communications, Risk Management, Procurement)
• Possesses critical soft skills and especially strong communication skills, both written and oral
• Detailed oriented and strong organizational skills
• Able to manage projects independently and lead multiple projects simultaneously
• Leadership skills in a matrix organization structure – Required (we will build on this over the year)
• Strong understanding of MS Office Tools (Word, Excel, Project, PowerPoint) –
• Ability to effectively manage time, prioritize work, multi-task across many assignment
• Ability to assess the impact of new requirements on an existing set of projects 
• Strong technical writing skills producing clear and unambiguous deliverables

Skills and Qualifications

• Bachelor's degree in Information Technology, Computer Science, Computer Engineering, or related degree program
• 3 years of experience in project management
• Proven experience leading cross-functional teams in the execution of large, complex and concurrent IT programs/projects
• Agile Scrum master  preferred
• SAFe certification preferred
• PMI Project Management Professional (PMP) Certification preferred
• Six Sigma Methodology Experience (Green or Black Belt level) preferred
• Strong project management, customer service and organizational skills
• Strong communication skills and ability to work in a collaborative atmosphere
• Proficient with PowerPoint, Word and Excel
• Ability to deal with ambiguity and translate high level objectives into detailed tasks
• Ability to prioritize work with multiple, simultaneous work assignments
• Ability to weigh business risks and enforce appropriate information security measures

Offers of employment are conditional upon passage of screening criteria applicable to the job

EEO Statement

Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity.  All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law.  NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential.  We believe in understanding and respecting differences among all people.  Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies
To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes

“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”