IT Release Manager

3 Months ago • All levels • Quality Assurance

Job Summary

Job Description

The IT Release Manager is responsible for planning, scheduling, and controlling the movement of releases to test and live environments. The primary objective of Release Management is to ensure that the integrity of the live environment is protected and that the correct components are released. Responsibilities include planning the rollout of software releases, coordinating with project management, QA, and development teams, managing risks, conducting Release Readiness reviews, implementing a continuous improvement process, and communicating all key project plans.
Must have:
  • Proven experience in ITIL Release Management
  • Advanced knowledge of the software development lifecycle
  • Demonstrated ability to coordinate cross-functional work teams
  • Advanced written and verbal communication skills
  • General PC knowledge including Microsoft Office
Good to have:
  • ITIL certification
Perks:
  • Volunteer time off program
  • Comprehensive benefits
  • Educational assistance
  • Discounts and perks

Job Details

About the job

About NetApp

NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload or environment, we help our customers identify and realize new business possibilities. And it all starts with our people.

If this sounds like something you want to be part of, NetApp is the place for you. You can help bring new ideas to life, approaching each challenge with fresh eyes. We embrace diversity and openness because it's in our DNA. Of course, you won't be doing it alone. At NetApp, we're all about asking for help when we need it, collaborating with others, and partnering across the organization - and beyond.

"At NetApp, we fully embrace and advance a diverse, inclusive global workforce with a culture of belonging that leverages the backgrounds and perspectives of all employees, customers, partners, and communities to foster a higher performing organization."-George Kurian, CEO

Job Summary

The IT Release Manager is responsible for planning, scheduling, and controlling the movement of releases to test and live environments. The primary objective of Release Management is to ensure that the integrity of the live environment is protected and that the correct components are released.

Job Requirements

  • Plan the rollout of software releases and design the necessary scripts and procedures in line with agreed ITIL standards.
  • Coordinate with project management, QA, and development teams to align the timing of releases.
  • Manage risks and resolve any issues that affect release scope, schedule, and quality.
  • Conduct Release Readiness reviews, Milestone Reviews, and Go/No-Go reviews.
  • Implement a continuous improvement process for release activities to enhance efficiency and quality.
  • Produce deployment, run books and implementation plans, and conduct a weekly Release Reporting.
  • Communicate all key project plans, commitments, and changes including requirements, QA plans, schedule, and scope changes.
  • Participate in Change Advisory Board (CAB) meetings to discuss release scope and/or roadblocks.
  • Maintain a release repository and manage key information such as build and release procedures, dependencies, and notification lists.


Education

  • Bachelor’s degree in computer science, Information Technology, or a related field.
  • Proven experience in ITIL Release Management.
  • Advanced knowledge of the software development lifecycle.
  • Demonstrated ability to coordinate cross-functional work teams toward task completion.
  • Advanced written and verbal communication skills.
  • General PC knowledge including Microsoft Office, with expert level knowledge of Excel and working knowledge of Access.
  • ITIL certification is preferred.


Equal Opportunity Employer:

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification.

Did you know...

Statistics show women apply to jobs only when they're 100% qualified. But no one is 100% qualified. We encourage you to shift the trend and apply anyway! We look forward to hearing from you.

Why NetApp?

We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches.

We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off each year to volunteer with their favourite organizations. We provide comprehensive benefits, including health care, life and accident plans, emotional support resources for you and your family, legal services, and financial savings programs to help you plan for your future. We support professional and personal growth through educational assistance and provide access to various discounts and perks to enhance your overall quality of life.

If you want to help us build knowledge and solve big problems, let's talk.

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About The Company

Build an intelligent data infrastructure with NetApp that brings it all together — a smarter way to let data thrive. Any application, any data, anywhere.

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