Outscal Logooutscal logo

IT Specialist

12 Hours ago • 3 Years + • Network Engineering

Job Summary

Job Description

The IT Specialist at Esports Engine plays a crucial role in ensuring the smooth operation of technology for various projects, from festivals and studio broadcasts to global events. Responsibilities include providing technical support to engineers, project managers, and account managers; configuring and deploying equipment and systems; documenting systems and instructions; delivering local and remote support; suggesting technical solutions; designing temporary solutions; ensuring equipment is properly configured before deployment; setting up and administering technical equipment and network infrastructure for live-streamed events; and troubleshooting network issues. The role requires strong technical skills, excellent communication, and the ability to manage multiple projects simultaneously.
Must have:
  • 3+ years IT support
  • Event industry experience
  • Network configuration & monitoring
  • Technical equipment knowledge
  • Excellent communication skills
  • Problem-solving abilities
Good to have:
  • PFSense, Juniper, Ubiquiti familiarity
  • Network certifications (CompTIA Network+, CCNA, JNCIA)
  • Passion for video games

Job Details

Description

Role Summary

The technology backbone is essential to work done at Esports Engine and our IT Specialists are at the core of those tools, ensuring that they are properly tested, configured and deployed for use across a variety of projects. From festival activations to in-studio broadcasts as well as global events, our IT Specialists are responsible for the computer hardware and networking equipment used by players, crew and attendees.

Responsibilities

  • Providing technical and equipment support to the Engineers, Project Managers, and Account Managers as required as well as assist in the configuration of equipment, services, and systems.
  • Conveying technical information and suggesting well thought out technical solutions to problems are paramount to the role of an IT Specialist
  • Documenting systems and instructions, while delivering local and remote support to these systems 
  • Using your knowledge and strong interpersonal skills to suggest and guide other teams towards the best technical solution for any given opportunity.
  • Helping design and implement suitable temporary solutions for deployed systems.
  • Ensure equipment leaving the warehouse is configured and tested, ready for use onsite
  • Assist the Engineers and Project Managers by setting up and administering technical equipment and network infrastructure for live streamed events
  • Configure, deploy and manage network infrastructure for streaming events
  • Supporting the configuration, deployment and troubleshooting of equipment and systems remotely if issues arise
  • Support onsite engineers with local network routing and troubleshooting

Requirements

Role Requirements

  • 3+ years of IT Support, troubleshooting and configuring different forms of technology
  • Relevant Experience or a strong interest in entering the event industry
  • Strong understanding of technical equipment with a drive to learn new or unfamiliar systems
  • Experience configuring, deploying and monitoring networks
  • Confident communicator with positive interpersonal skills; a team player
  • Ability to work logically and systematically, managing multiple projects simultaneously
  • Ability to deliver projects to the robust standards expected by ESL FACEIT Group and our clients
  • Proactive and self-motivated, ability to take initiative
  • Problem solving; ability to think strategically and implement robust, stable solutions
  • A track record of excelling with little supervision

Desirable Skills

  • Passion for video games and interactive media
  • Familiarity with PFSense, Juniper and Ubiquiti systems
  • Network Certification i.e. Comptia Network+, CCNA, JNCIA
  • The desire for a fast paced, entrepreneurial environment
  • Bachelor's degree from an accredited institution

Similar Jobs

Aristocrat Gaming - Lead Artist

Aristocrat Gaming

Noida, Uttar Pradesh, India (Hybrid)
1 Month ago
Sperasoft - Senior 3D Props Artist

Sperasoft

Masovian Voivodeship, Poland (Hybrid)
1 Week ago
Tesla - Used Car Sales Advisor

Tesla

Dartford, England, United Kingdom (On-Site)
1 Month ago
Samsung Semiconductor - Principal Engineer, AI/ML Software Compiler

Samsung Semiconductor

San Jose, California, United States (Hybrid)
11 Hours ago
Keywords Studios (Player Support) - Intercompany Accountant (12-month Contract)

Keywords Studios (Player Support)

Cinisello Balsamo, Lombardy, Italy (Hybrid)
3 Hours ago
NVIDIA - Hardware Application Engineer, Ethernet Switch

NVIDIA

Beijing, Beijing, China (Hybrid)
1 Month ago
NVIDIA - Senior Network Algorithms Architect

NVIDIA

Tel Aviv-Yafo, Tel Aviv District, Israel (On-Site)
3 Weeks ago
ByteDance - Network Software Development Engineer, SDN

ByteDance

Seattle, Washington, United States (On-Site)
4 Months ago
ByteDance - Network Software Development Engineer, High Speed Network

ByteDance

Seattle, Washington, United States (On-Site)
1 Day ago
Evolution - Network Engineer

Evolution

Lisbon, Lisbon, Portugal (On-Site)
4 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Supertails - Content Creator/Videographer

Supertails

Bengaluru, Karnataka, India (On-Site)
10 Months ago
The Walt Disney Company - Bell Valet Services Dispatcher

The Walt Disney Company

Kapolei, Hawaii, United States (On-Site)
1 Day ago
Fortis Games - Manager, QA

Fortis Games

Brazil (On-Site)
1 Month ago
NVIDIA - Senior Firmware Verification Engineer, PCIe

NVIDIA

Yokne'am Illit, North District, Israel (On-Site)
2 Weeks ago
Tesla - Delivery Supervisor - Hisings Backa, Gothenburg

Tesla

Västra Götaland County, Sweden (On-Site)
1 Month ago
ByteDance - Network Engineer, Optical Transport Network

ByteDance

Hillsboro, Oregon, United States (On-Site)
1 Day ago
Rackspace Technology - L3 Support Engineer (Windows/Linux on AWS)

Rackspace Technology

India (Remote)
2 Weeks ago
Lionsgate Games - Executive Assistant

Lionsgate Games

Santa Monica, California, United States (On-Site)
1 Day ago
CD PROJEKT RED - Workplace Experience Coordinator

CD PROJEKT RED

Boston, Massachusetts, United States (On-Site)
1 Month ago
PwC - Senior Associate - IFS - Property & Facilities Management

PwC

Jakarta, Jakarta, Indonesia (On-Site)
5 Months ago

Get notifed when new similar jobs are uploaded

Jobs in Columbus, Ohio, United States

Meta - Manager, Recruiting Services & Operations

Meta

Menlo Park, California, United States (On-Site)
4 Months ago
Meta - Marketing Science Partner (Financial Services)

Meta

Menlo Park, California, United States (On-Site)
4 Months ago
Nagarro - Senior Staff Consultant, Business Analyst

Nagarro

New York, New York, United States (On-Site)
5 Months ago
Netflix - Technical Program Manager 5 - Growth Commerce Platform Engineering

Netflix

Los Gatos, California, United States (On-Site)
5 Months ago
Epic Games - Senior Server Programmer

Epic Games

United States (On-Site)
1 Day ago
ByteDance - Student Researcher (Doubao (Seed) - Foundation Model AI Platform) - 2025 Start (PhD)

ByteDance

San Jose, California, United States (On-Site)
4 Months ago
Samsung Semiconductor - Staff Software Engineer – Platform

Samsung Semiconductor

San Jose, California, United States (Hybrid)
1 Week ago
ByteDance - Optical system engineer - Pico Lab -(AR)- San Jose

ByteDance

San Jose, California, United States (On-Site)
5 Months ago
WebFX - Jr. MarTech Solutions Architect

WebFX

Harrisburg, Pennsylvania, United States (On-Site)
5 Months ago

Get notifed when new similar jobs are uploaded

Network Engineering Jobs

Meta - Network Production Engineer, Network Infrastructure

Meta

New York, New York, United States (On-Site)
4 Months ago
ByteDance - Senior Software Development Engineer, SDN-Traffic Intelligence & Control

ByteDance

Seattle, Washington, United States (On-Site)
1 Day ago
ByteDance - Senior/Tech Lead Software Development Engineer, Network Monitoring & Alerts - San Jose

ByteDance

San Jose, California, United States (On-Site)
4 Months ago
ByteDance - Network Engineer, Optical Transport Network

ByteDance

Hillsboro, Oregon, United States (On-Site)
1 Day ago
ByteDance - Network Software Engineer Intern (Network Engineering) - 2025 Summer (PhD)

ByteDance

Seattle, Washington, United States (On-Site)
4 Months ago
ByteDance - Senior Software Engineer, Payment Network

ByteDance

San Jose, California, United States (On-Site)
5 Months ago
Trek - Network Engineer

Trek

Haryana, India (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

About The Company

The ESL FACEIT Group is the leading competitive games and esports company.


We help brands embrace the youth culture phenomenon of our times. Through exposure and authentic activation, we enable brands to engage the notoriously hard-to-reach global youth audiences capable of driving their growth today and tomorrow.


At EFG we create worlds beyond gameplay where players and fans become community. The company is built on the great legacy of the world-renowned ESL, FACEIT and DreamHack brands.


We harness this legacy to further innovate and develop the esports and gaming landscape worldwide. Working with our developer, publisher, brand, and media partners, we deliver products that accelerate gaming culture and make gamer communities come together.


Join us on the journey as we help gaming communities thrive by creating worlds beyond gameplay that unite players, fans, and creators around the esports and games they love.

United States (Remote)

Ohio, United States (On-Site)

Dallas, Texas, United States (On-Site)

North Rhine-Westphalia, Germany (Hybrid)

Columbus, Ohio, United States (On-Site)

Columbus, Ohio, United States (On-Site)

Riyadh Province, Saudi Arabia (Hybrid)

United Kingdom (Remote)

United States (Remote)

View All Jobs

Get notified when new jobs are added by ESL FACEIT Group - EFG

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug