IT Specialist

1 Month ago • 3 Years + • Administrative

Job Summary

Job Description

The IT Specialist at Esports Engine is responsible for ensuring the proper testing, configuration, and deployment of technology across various projects. This includes providing technical and equipment support to engineers, project managers, and account managers; configuring equipment, services, and systems; documenting systems and instructions; and delivering local and remote support. The role also involves suggesting technical solutions, designing temporary solutions, ensuring equipment is properly configured before deployment, setting up technical equipment and network infrastructure for live-streamed events, managing network stability for streaming events, and troubleshooting equipment and systems remotely. The ideal candidate will have 3+ years of IT support experience, a strong understanding of technical equipment, excellent communication and interpersonal skills, and the ability to manage multiple projects simultaneously.
Must have:
  • 3+ years IT Support
  • Troubleshooting & configuration
  • Technical equipment understanding
  • Strong communication skills
  • Problem-solving abilities
  • Project management skills
Good to have:
  • Passion for video games
  • Event industry experience
  • Bachelor's degree in IT

Job Details

Description

Role Summary

The technology backbone is essential to work done at Esports Engine and our IT Specialists are at the core of those tools, ensuring that they are properly tested, configured and deployed for use across a variety of projects. From festival activations to in-studio broadcasts as well as global events, our IT Specialists are responsible for the computer hardware and networking equipment used by players, crew and attendees.

Responsibilities

  • Providing technical and equipment support to the Engineers, Project Managers, and Account Managers as required as well as assist in the configuration of equipment, services, and systems.
  • Conveying technical information and suggesting well thought out technical solutions to problems are paramount to the role of an IT Specialist
  • Documenting systems and instructions, while delivering local and remote support to these systems 
  • Using your knowledge and strong interpersonal skills to suggest and guide other teams towards the best technical solution for any given opportunity.
  • Helping design and implement suitable temporary solutions for deployed systems.
  • Ensure equipment leaving the warehouse is configured and tested, ready for use onsite
  • Assist the Engineers and Project Managers by setting up and administering technical equipment and network infrastructure for live streamed events
  • Configure, deploy and manage network stability for streaming events
  • Supporting the configuration, deployment and troubleshooting of equipment and systems remotely if issues arise

Requirements

Role Requirements

  • 3+ years of IT Support, troubleshooting and configuring different forms of technology
  • Relevant Experience or a strong interest in entering the event industry
  • Strong understanding of technical equipment with a drive to learn new or unfamiliar systems
  • Confident communicator with positive interpersonal skills; a team player
  • Ability to work logically and systematically, managing multiple projects simultaneously
  • Ability to deliver projects to the robust standards expected by ESL FACEIT Group and our clients
  • Proactive and self-motivated, ability to take initiative
  • Problem solving; ability to think strategically and implement robust, stable solutions
  • A track record of excelling with little supervision

Desirable Skills

  • Passion for video games and interactive media
  • The desire for a fast paced, entrepreneurial environment
  • Bachelor's degree from an accredited institution

Similar Jobs

Fugo Games - Product Specialist (Mobile Games)

Fugo Games

İstanbul, Türkiye (On-Site)
5 Months ago
Playrix - Customer Support Representative (German)

Playrix

Ireland (Remote)
5 Months ago
ByteDance - Content Designer - Global Payment

ByteDance

Singapore (On-Site)
5 Months ago
ByteDance - Software Engineer Graduate (Applied Machine Learning - Engine) - 2025 Start (BS/MS)

ByteDance

San Jose, California, United States (On-Site)
5 Months ago
Tesla - Service Technician/Auto Mechanic

Tesla

Cluj-Napoca, Cluj County, Romania (On-Site)
2 Months ago
NinjaVan - Internship - Procurement

NinjaVan

Subang Jaya, Selangor, Malaysia (On-Site)
5 Months ago
Nagarro - SAP FI-CA (Senior) Consultant

Nagarro

Germany (Remote)
2 Months ago
Ubisoft - Administrative & Resilience Coordinator

Ubisoft

Saguenay, Quebec, Canada (On-Site)
2 Months ago
Epic Games - IAM Director

Epic Games

Cary, North Carolina, United States (On-Site)
1 Month ago
Playtech - IT Technical Support

Playtech

Magdalena Del Mar, Lima Province, Peru (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

DNEG - Talent Acquisition

DNEG

Sydney, New South Wales, Australia (On-Site)
2 Months ago
ByteDance - HR Shared Services Center Senior Specialist - HR Operations

ByteDance

San Jose, California, United States (On-Site)
2 Months ago
Go Fund Me - Staff Product Manager, Salesforce Integrations

Go Fund Me

San Francisco, California, United States (Hybrid)
4 Months ago
PlatinumGames - UI Artist

PlatinumGames

(On-Site)
3 Months ago
Fortis Games - Lead Concept Artist

Fortis Games

Spain (On-Site)
2 Months ago
NVIDIA - Principal Thermal Mechanical Photonic Designer

NVIDIA

Santa Clara, California, United States (On-Site)
2 Months ago
Kojima Productions - Interpreter / Translator / Communication Facilitator

Kojima Productions

Tokyo, Japan (On-Site)
4 Months ago
Mattel  Inc  - Principal Solution Architect - Oracle FInancials

Mattel Inc

California, United States (Hybrid)
4 Months ago
Electronic Arts - Senior Experience Designer - FC

Electronic Arts

Southam, England, United Kingdom (On-Site)
2 Months ago

Get notifed when new similar jobs are uploaded

Jobs in Ohio, United States

DraftKings - Operations Associate

DraftKings

Pueblo, Colorado, United States (On-Site)
2 Months ago
Netflix - HR Business Partner, Infrastructure Engineering

Netflix

Los Gatos, California, United States (Hybrid)
2 Months ago
Twitch - Software Engineer II - iOS

Twitch

San Francisco, California, United States (On-Site)
5 Months ago
ByteDance - Software Development Engineer - Machine Learning System

ByteDance

Seattle, Washington, United States (On-Site)
5 Months ago
Spin Master - Designer

Spin Master

New York, United States (Hybrid)
2 Months ago
Critical mass - Group Creative Director

Critical mass

New York, New York, United States (Hybrid)
5 Months ago
Nielsen Holdings - Treasury Analyst

Nielsen Holdings

United States (Remote)
1 Month ago
Rackspace Technology - Citrix Technical Manager

Rackspace Technology

United States (Remote)
3 Months ago
Axon - Auditor - IT & Accounting Process

Axon

Atlanta, Georgia, United States (Hybrid)
2 Months ago
Bungie - Infrastructure Engineering Architect - Central Tech

Bungie

United States (Hybrid)
4 Months ago

Get notifed when new similar jobs are uploaded

Administrative Jobs

Playtech - Shift Manager

Playtech

Sofia, Sofia City Province, Bulgaria (On-Site)
1 Month ago
Brillio - DB Migration Engineer - R01531207

Brillio

Bengaluru, Karnataka, India (Hybrid)
5 Months ago
Electronic Arts - Total Rewards Administrator

Electronic Arts

Madrid, Community Of Madrid, Spain (Hybrid)
1 Month ago
Sphere Entertainment Co - Technical Project Manager – Imaging Systems

Sphere Entertainment Co

Burbank, California, United States (On-Site)
5 Months ago
ARHS - IT Support Officer

ARHS

Amsterdam, North Holland, Netherlands (On-Site)
5 Months ago
Brillio - SNOW Architect - R01538251

Brillio

Bengaluru, Karnataka, India (Hybrid)
5 Months ago
Rockstar Games - Linux Systems Engineer

Rockstar Games

Dundee, Scotland, United Kingdom (On-Site)
4 Months ago
Voodoo - Payroll & Benefits Officer

Voodoo

Paris, Île-de-France, France (On-Site)
10 Months ago
The Walt Disney Company - Entertainment Technician

The Walt Disney Company

Kapolei, Hawaii, United States (On-Site)
2 Months ago
Every matrix - Trader Specialist - Lotto

Every matrix

Bucharest, Bucharest, Romania (Hybrid)
1 Month ago

Get notifed when new similar jobs are uploaded

About The Company

The ESL FACEIT Group is the leading competitive games and esports company.


We help brands embrace the youth culture phenomenon of our times. Through exposure and authentic activation, we enable brands to engage the notoriously hard-to-reach global youth audiences capable of driving their growth today and tomorrow.


At EFG we create worlds beyond gameplay where players and fans become community. The company is built on the great legacy of the world-renowned ESL, FACEIT and DreamHack brands.


We harness this legacy to further innovate and develop the esports and gaming landscape worldwide. Working with our developer, publisher, brand, and media partners, we deliver products that accelerate gaming culture and make gamer communities come together.


Join us on the journey as we help gaming communities thrive by creating worlds beyond gameplay that unite players, fans, and creators around the esports and games they love.

Silesian Voivodeship, Poland (Remote)

Riyadh Province, Saudi Arabia (Hybrid)

Riyadh Province, Saudi Arabia (On-Site)

Ohio, United States (Hybrid)

England, United Kingdom (Remote)

View All Jobs

Get notified when new jobs are added by ESL FACEIT Group - EFG

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug