IT Support Administrator

• We are seeking a service-oriented, hardworking IT Support Specialist to join our IT team in Israel. You will handle Tier-1 helpdesk tickets, providing first-level support to employees via in-person, phone, and remote assistance.
• Key Responsibilities:
• Resolve hardware, software, and OS issues on macOS and Windows.
• Manage ticketing and inventory systems.
• Support laptops, desktops, network printers, video conferencing equipment, and basic office network issues.
• Facilitate IT onboarding/offboarding processes and maintain IT inventory.
• Provide technical assistance for video conferencing and company events.

• 1+ year of IT Support/Help Desk experience from a Tech organization.

• Strong troubleshooting skills for hardware, software, and network issues.

• Experience with macOS, Windows, and hardware components.

• Basic networking troubleshooting knowledge.

• High customer service orientation.

• Experience with MS Azure AD, Intune, O365, Google Workspace, Okta IDP, Jamf, and conference systems (Zoom, Polycom, Crestron).

A Workplace Designed for Your Well-Being

• Comfortable Environment: Ergonomic chairs and desks to support your health. Beautifully designed spaces that inspire creativity.

• On-Site Amenities: Gym, yoga room, and music room for relaxation and rejuvenation

• Delicious Perks: 5-star breakfast to kickstart your day. Freshly made coffee, shakes, and afternoon salads by our in-house barista.

• Health & Wellness: Full health insurance coverage for your peace of mind.

• Growth Opportunities: Learning and training programs to enhance your personal and professional skills.

• Vibrant Culture: Happy hours, team events, and plenty of opportunities to connect with colleagues.

  Join us and experience a workplace where your well-being, growth, and enjoyment come first!