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IT Support

Andalusia, Spain (On-site)

IT Support

1 Month ago • All levels • Product Management

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Job Description

Scopely is seeking an IT Support Technician to join our IT/Ops team in Seville on an on-site basis! You will work with the global IT/SEC team to deliver on IT projects from concept to production. Your responsibilities include employee onboarding and offboarding, device lifecycle management, hands-on support for hardware and software troubleshooting, network infrastructure management, understanding industry standard security best practices, creating and maintaining documented processes, researching and recommending innovative approaches for system administration tasks, prioritizing tasks, implementing and managing SaaS tools, managing vendor and supplier relationships, supporting our AV/VC platform (Zoom), scripting experience for automation, creating group policies, and cloud identity provider and SSO management.

Must have:

MDM knowledge (Jamf Pro Suite, NinjaRRM, Meraki MDM…)
Experience supporting design tools
Meraki platform experience
Strong English language skills

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Description

Scopely is looking for an IT Support Technician to join our IT/Ops team in Seville on an on-site basis!

At Scopely, we care deeply about what we do and want to inspire play, every day - whether in our work environments alongside our talented colleagues, or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily.

The IT/Ops team keeps everything behind the scenes running smoothly and we make sure all teams are equipped and connected - whether across the office or halfway around the world. AV struggles? Don’t worry, we’ve got this.

What You Will Do

Work with the global IT/SEC team to deliver on IT projects from concept to production
Employee onboarding and offboarding
Device lifecycle management including procurement, provisioning, deployment, management, maintenance and deprovisioning
Hands-on support for all levels of hardware and software troubleshooting, triaging and issue resolution
Network infrastructure management including wireless
VPN management
Understanding of industry standard security best practices with a specific focus on data integrity and malware protection for workstations
Create and maintain documented processes, procedures and configurations
Research and recommend innovative, and automated approaches for system administration tasks that can scale with the growth of the company.
Prioritize tasks based on impact and urgency
Implement, configure and manage SaaS tools such as Jira, GSuite, Jumpcloud.
Management of vendor and supplier relationships
Support our AV/VC platform (Zoom)
Scripting experience (e.g. PowerShell, Bash, Python) for automation
Creating group policies for standardization and security
Cloud Identity Provider and SSO management (Okta)

What We’re Looking For

MDM knowledge (Jamf Pro Suite, NinjaRRM, Meraki MDM…)
Experience supporting design tools
Meraki platform experience
Strong English language skills are required for this role as we have a highly diverse and global business

At Scopely, we create games for everyone - and want to ensure that the people behind our games reflect that! We are committed to creating a diverse, supportive work environment where everyone is treated with respect. We are committed to providing equal employment opportunities and welcome individuals from all backgrounds to join us & embrace the adventure!

About Us

Scopely is a global interactive entertainment and mobile-first video game company, home to many top, award-winning experiences such as "MONOPOLY GO!," “Star Trek™ Fleet Command,” “Stumble Guys,” “MARVEL Strike Force,” and “Yahtzee® With Buddies,” among others.

Scopely creates, publishes, and live-operates immersive games that empower a directed-by-consumer™ experience across multiple platforms--from mobile, web, PC and beyond.

Founded in 2011, Scopely is fueled by a world-class team and a proprietary technology platform Playgami that supports one of the most diversified portfolios in the games industry.

Recognized multiple times as one of Fast Company’s “World’s Most Innovative Companies,” Scopely is a multi-billion-dollar business due to its ability to create long-lasting game experiences that players enjoy for years.

Scopely has global operations in more than a dozen markets across Asia, EMEA, and North America, and is home to many internal game development teams, referred to as Scopely Studios, with additional game studio partners across four continents.

Scopely was acquired by Savvy Games Group in July 2023 for $4.9 billion, and is now an independent subsidiary of Savvy.

For more information on Scopely, visit: scopely.com.

Notice to candidates: Scopely, Inc and its affiliates will never request payment or ask for financial information as a condition for applying to a position or receiving an offer of employment.All official Scopely, Inc. recruiters only use email domains that end with @scopely.com.

Our official website is www.scopely.com. Please only apply to positions posted on our official website and ensure the recruiter only communicates via the official email domain.

Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com.

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