We are seeking a skilled IT Support Engineer to ensure smooth IT operations, troubleshoot technical issues, and provide excellent customer support. Responsibilities include providing technical support for hardware, software, and networking issues, diagnosing and resolving IT problems, installing, configuring, and maintaining computer systems, applications, and peripherals. The role also involves managing user accounts, permissions, and IT security protocols, ensuring network connectivity and performance, supporting server maintenance and system administration, collaborating with teams, documenting IT support processes, and staying updated with emerging technologies.
Must Have:- Provide technical support for hardware, software, and networking issues.
- Diagnose and troubleshoot IT problems.
- Install, configure, and maintain computer systems, applications, and peripherals.
- Manage user accounts, permissions, and IT security protocols.
- Ensure network connectivity and performance.
- Support server maintenance and system administration.
- Document IT support processes.