IT Support Engineer

The IT Support Engineer (Onsite) will provide technical support for users, maintain LAN/WAN infrastructure, and configure systems such as Cisco Catalyst, ACI, and SD-WAN. They will troubleshoot Windows and Apple systems and offer technical training to internal teams. The role requires 3+ years of experience in IT support and network troubleshooting, with knowledge of Cisco networking solutions. Candidates must be fluent in English and Arabic.

Responsibilities:

Provide technical support for users and maintain LAN/WAN infrastructure.

• Configure and maintain systems such as Cisco Catalyst, ACI, and SD-WAN.

• Troubleshoot and support Windows and Apple systems.

• Provide technical training and knowledge transfer to internal teams