IT Support Engineer

The IT Support Engineer (Onsite) will provide technical support for users, maintain LAN/WAN infrastructure, and configure systems such as Cisco Catalyst, ACI, and SD-WAN. They will troubleshoot Windows and Apple systems and offer technical training to internal teams. The role requires 3+ years of experience in IT support and network troubleshooting, with knowledge of Cisco networking solutions. Candidates must be fluent in English and Arabic. Responsibilities include providing technical support for users and maintaining LAN/WAN infrastructure, configuring and maintaining systems like Cisco Catalyst, ACI, and SD-WAN, troubleshooting and supporting Windows and Apple systems, and providing technical training and knowledge transfer to internal teams.