Job Summary

Job Description

IT Support for XR solutions. Must have troubleshooting, hardware & software knowledge, problem-solving, and client interaction skills.

Must have:

Troubleshooting skills
Hardware knowledge
Software knowledge
Client interaction

Good to have:

Network knowledge
Problem-solving
Logical thinking
Detail-oriented

Perks:

Growth opportunities
Innovation encouragement

1 skill required

1 skill required for this role

Add these skills to join the top 1% applicants for this job

innovation

Job Details

About the job

HOLOGATE is the market-leading immersive media company specializing in innovative extended reality (XR) solutions for entertainment and enterprise. With the largest VR network worldwide, our unforgettable virtual experiences and solutions are transforming the way the world entertains, trains, and simulates. We are pioneers at the forefront of innovation, uniquely tailored for the age of spatial computing, with an established track record of industry recognition. HOLOGATE is seeking a highly motivated IT Support to join our team. The successful candidate will oversee the day-to-day support of our clients and ensure our business’s smooth and efficient running. The IT Support will work in flexible shifts to ensure that our products and services meet the needs of our clients.

We offer

The opportunity to be part of a fast-growing, venture-backed scale-up at the forefront of cutting-edge XR technology
A friendly company culture within a dynamic and international working environment
Flat hierarchies
Growth opportunities alongside experts, fostering skill development
Encouragement of your ideas and initiative, providing ample room for innovation

Responsibilities

Remote support for hard- and software
Troubleshoot system and network problems
Diagnosing and solving hardware or software faults
Respond within agreed time limits to call-outs
Work continuously on a task until completion
Prioritize and manage open cases at one time
Test and evaluate new technology

Key Qualifications

The ability to think logically
A good memory of how software and operating systems work
Excellent listening and questioning skills
The ability to interact confidently with clients to establish what the problem is and explain the solution
Problem-solving skills
Attention to detail
A strong customer focus
German fluent

Apply for this job

About us

HOLOGATE is the market-leading immersive media company specializing in innovative extended reality (XR) solutions for entertainment and enterprise. With the largest VR network worldwide, our unforgettable virtual experiences and solutions are transforming the way the world entertains, trains, and simulates. We are pioneers at the forefront of innovation, uniquely tailored for the age of spatial computing, with an established track record of industry recognition.

Similar Jobs

Product Manager - Broker Research

AlphaSense

New York, United States (Remote)

• 1 Week ago

UI/UX Designer

Zynga

London, England, United Kingdom (Hybrid)

• 1 Month ago

Senior Sales Enablement Program Manager

Survay Monkey

Ottawa, Ontario, Canada (Hybrid)

• 1 Month ago

Senior Design Lead

HCL Tech

Massachusetts, United States (On-Site)

• 2 Weeks ago

Component Design Engineer

Rolls-Royce

Solihull, England, United Kingdom (Hybrid)

• 6 Days ago

Software Developer DataStage, Italy

Ion

Italy (Hybrid)

• 7 Months ago

Russian Speaking Game Presenter

Evolution

Yerevan, Yerevan, Armenia (On-Site)

• 1 Year ago

Lead Designer to Assistant Technical Design Manager - Utilities (Wet & Dry) - Civil 3D

Oil and Gas Job Search

Bengaluru, Karnataka, India (On-Site)

• 8 Months ago

Data engineer -Apache NIFI

Devoteam

Casablanca, Casablanca-Settat, Morocco (Remote)

• 7 Months ago

Salesforce Release Manager

Axalta

Gurugram, Haryana, India (On-Site)

• 7 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Research Scientist- Foundation Model, Video Generation

bytedance

San Jose, California, United States (On-Site)

• 7 Months ago

Innovation Intern AI

Cubic corporation

Salfords, England, United Kingdom (On-Site)

• 1 Week ago

CSPX Principal Scientist

Haleon

Weybridge, England, United Kingdom (Hybrid)

• 6 Days ago

Account Manager (Affirmative Action for Black Community)

Adyen

São Paulo, State Of São Paulo, Brazil (On-Site)

• 7 Months ago

Senior Gameplay Programmer

PlayStation Global

Montreal, Quebec, Canada (On-Site)

• 2 Months ago

Senior Digital Innovation Engineer - Dynamics

Buckman

Chennai, Tamil Nadu, India (On-Site)

• 1 Month ago

Warehouse Leader

WebTech Corporation

India (On-Site)

• 2 Weeks ago

Senior AI Engineer

broadcom

Vienna, Vienna, Austria (On-Site)

• 4 Days ago

Manager Revenue Accounting

gitlab

(Remote)

• 2 Weeks ago

Technical Architect

Version1

Bengaluru, Karnataka, India (On-Site)

• 1 Week ago

Get notifed when new similar jobs are uploaded

Jobs in Munich, Bavaria, Germany

Enterprise Account Manager

Veeam Software

Germany (Remote)

• 1 Week ago

Store Supervisor

Tesla

Erfurt, Thuringia, Germany (On-Site)

• 3 Months ago

Equipment Engineer Electrode, Battery Cell

Tesla

Brandenburg, Germany (On-Site)

• 3 Months ago

Inhouse Logistics Associate / Driver

Tesla

Prüm, Rhineland-Palatinate, Germany (On-Site)

• 3 Months ago

Student Worker: HR & Office Management

welevel

Munich, Bavaria, Germany (On-Site)

• 3 Months ago

Visual Design Internship

Tesla

Berlin, Berlin, Germany (On-Site)

• 3 Months ago

Senior Mendix Developer

Mendix

Munich, Bavaria, Germany (Hybrid)

• 4 Weeks ago

Team Lead IT Service Desk

tonies studios

Düsseldorf, North Rhine-Westphalia, Germany (Hybrid)

• 3 Weeks ago

Account Executive

Ziff Davis

Germany (Remote)

• 5 Days ago

SAP Project/Program Manager (m/f/d)

Nagarro

Germany (Remote)

• 5 Months ago

Get notifed when new similar jobs are uploaded

Similar Category Jobs

Splunk Developer

Next Level Business Services

San Diego, California, United States (On-Site)

• 7 Months ago

D365 F&O (Delivery offshore)

Hitachi

India (Remote)

• 7 Months ago

Javascript Software Developer

WebFX

Philippines (Remote)

• 7 Months ago

Transition Manager H/F

Assystems

Bordeaux, Nouvelle-Aquitaine, France (On-Site)

• 7 Months ago

Senior Software Engineer

attentive

New York, New York, United States (Hybrid)

• 7 Months ago

Senior IT Auditor with German

PwC

Bucharest, Bucharest, Romania (On-Site)

• 7 Months ago

Software Developer/Engineer - Graduate Development Program

Ion

Milan, Lombardy, Italy (On-Site)

• 7 Months ago

Technician II, Sheet Metal Fabricator

JMA

Liverpool, New York, United States (On-Site)

• 7 Months ago

Architectural Staff

Life church

Edmond, Oklahoma, United States (On-Site)

• 7 Months ago

DevOps Consultant Kubernetes (m/w/d)

Devoteam

Frankfurt Am Main, Hessen, Germany (Remote)

• 7 Months ago

Get notifed when new similar jobs are uploaded

IT Support (f/d/m)

Job Summary

Job Description

1 skill required

1 skill required for this role

Job Details

About the job

We offer

Responsibilities

Key Qualifications

About us

Similar Jobs

Product Manager - Broker Research

UI/UX Designer

Senior Sales Enablement Program Manager

Senior Design Lead

Component Design Engineer

Software Developer DataStage, Italy

Russian Speaking Game Presenter

Lead Designer to Assistant Technical Design Manager - Utilities (Wet & Dry) - Civil 3D

Data engineer -Apache NIFI

Salesforce Release Manager

Similar Skill Jobs

Research Scientist- Foundation Model, Video Generation

Innovation Intern AI

CSPX Principal Scientist

Account Manager (Affirmative Action for Black Community)

Senior Gameplay Programmer

Senior Digital Innovation Engineer - Dynamics

Warehouse Leader

Senior AI Engineer

Manager Revenue Accounting

Technical Architect

Jobs in Munich, Bavaria, Germany

Enterprise Account Manager

Store Supervisor

Equipment Engineer Electrode, Battery Cell

Inhouse Logistics Associate / Driver

Student Worker: HR & Office Management

Visual Design Internship

Senior Mendix Developer

Team Lead IT Service Desk

Account Executive

SAP Project/Program Manager (m/f/d)

Similar Category Jobs

Splunk Developer

D365 F&O (Delivery offshore)

Javascript Software Developer

Transition Manager H/F

Senior Software Engineer

Senior IT Auditor with German

Software Developer/Engineer - Graduate Development Program

Technician II, Sheet Metal Fabricator

Architectural Staff

DevOps Consultant Kubernetes (m/w/d)

About The Company

IT Network Specialist

IT Administrator

HR Administrative Assistant

Senior UX/UI Designer

Initiative Application

IT Support

Marketing Manager

Senior UX/UI Designer

Unreal Engine Developer (C++)

IT Support

Level Up Your Career in Game Development!