IT Support Technician

1 Month ago • All levels • IT & Infrastructure

Job Summary

Job Description

We are seeking a curious, socially skilled, and tech-passionate IT Support Technician to join our Stockholm HQ. In this role, you will be a key player in our internal IT team, providing hands-on and remote support across Windows, macOS, and Linux systems. Your responsibilities include onboarding new colleagues, managing hardware and software, ensuring the security and stability of our IT environment, and supporting projects to improve and scale our IT infrastructure. You should have a genuine interest in technology and helping others, strong communication skills in English, and possess curiosity, accountability, and initiative.
Must have:
  • Genuine interest in tech and helping others
  • Strong communication skills in English
  • Curiosity, accountability, and initiative
Good to have:
  • Windows Server, Active Directory
  • Entra ID, Okta, Google Workspace
  • Linux/macOS, networking basics, scripting (Python/Bash/Powershell)
  • Ticketing systems (Freshservice, JIRA, etc.)
Perks:
  • 30 days paid vacation

Job Details

Are you the person people turn to when their tech misbehaves? Do you enjoy solving problems, helping others, and exploring the mysteries of networking, hardware, and software? Whether you’re early in your IT journey or a seasoned support hero, this might be your next quest.

We’re looking for a curious, socially skilled, and tech-passionate IT Support Technician to join our Stockholm HQ. At Paradox, support isn’t just about fixing things, it’s about enabling people to do their best work.

Your Mission

You’ll be a key player in our internal IT team, providing hands-on and remote support across Windows, macOS, and Linux systems. You’ll help onboard new colleagues, manage hardware/software, keep our IT environment secure and stable and occasionally rescue a meeting by reviving the speaker system from the frozen plains.

What you’ll do:

  • Provide daily IT support to employees (hardware, software, services)

  • Troubleshoot and resolve incidents both on-site and remotely

  • Onboard/offboard users and manage accounts and devices

  • Maintain conference rooms and other office IT systems

  • Support projects to improve and scale our IT infrastructure

About you

You’re a service-minded techie who communicates well, enjoys teamwork, and thrives in dynamic environments. You’re curious by nature and love learning new things as well as explaining them without sounding like a robot.

Must-haves:

  • A genuine interest in tech and helping others

  • Strong communication skills in English

  • Curiosity, accountability, and initiative

Bonus if you know:

  • Windows Server, Active Directory

  • Entra ID, Okta, Google Workspace

  • Linux/macOS, networking basics, scripting (Python/Bash/Powershell)

  • Ticketing systems (Freshservice, JIRA, etc.)

About the Team

Paradox IT consists of two tightly connected teams - IT Support and IT Operations - currently eight people strong. While you’ll officially be part of the IT Support team, your work may span across both sides of IT and connect with many departments throughout the company.

Practical Info

  • Location: Stockholm (on-site)

  • Scope: Full-time, permanent

  • Reports to: Head of IT

  • Please note: We do not offer relocation assistance for this position.

If you’re ready to level up your IT support skills in a place where curiosity is valued, teamwork is second nature, and every tech fix is part of the bigger game - apply now. Let’s shape the future of IT at Paradox together.

30 days paid vacation (1).jpg


Similar Jobs

Thales - Director of Production/Manufacturing and Industrialization

Thales

Ulm, Baden-Württemberg, Germany (On-Site)
1 Month ago
London stock Exchange - Software Engineer

London stock Exchange

St. Louis, Missouri, United States (On-Site)
2 Months ago
Morning Star - Senior Primary Research Associate

Morning Star

Mumbai, Maharashtra, India (Hybrid)
1 Month ago
London stock Exchange - Senior Manager, Application Support & Operations

London stock Exchange

Heredia, Costa Rica (On-Site)
2 Months ago
sphere entertainment - Assistant Editor

sphere entertainment

Burbank, California, United States (On-Site)
1 Week ago
Guardian - Lead Engineer-IT C# / .NET & React Developer – Full Stack

Guardian

Chennai, Tamil Nadu, India (Hybrid)
1 Year ago
Reltio - Senior IT Infrastructure Engineer

Reltio

Bengaluru, Karnataka, India (On-Site)
2 Months ago
Zones - IT Mobility Asset Management Depot Technician

Zones

Charlotte, North Carolina, United States (On-Site)
5 Months ago
Power Integrations - IT Support Manager (APAC)

Power Integrations

Penang, Malaysia (On-Site)
9 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Intel  - Formal Verification Engineer

Intel

Bengaluru, Karnataka, India (On-Site)
3 Days ago
Reddit - Trust & Safety Policy - Legal Removals Policy Senior Specialist

Reddit

Netherlands (On-Site)
2 Weeks ago
endava - Lead Business Analyst

endava

Brisbane, Queensland, Australia (On-Site)
2 Months ago
Riot Games - Principal Software Engineer, Gameplay Networking SME

Riot Games

Los Angeles, California, United States (On-Site)
5 Months ago
Nice - Lead Professional Services Engineer, Actimize

Nice

Johannesburg, Gauteng, South Africa (Hybrid)
2 Weeks ago
Sporty - BR Customer Experience Lead

Sporty

São Paulo, State Of São Paulo, Brazil (On-Site)
1 Year ago
Granicus - Associate Solution Architect

Granicus

Bengaluru, Karnataka, India (Hybrid)
4 Months ago
Epic Games - Art Director (Rocket League)

Epic Games

(On-Site)
3 Months ago
Thatgamecompany - Content Producer (Mid/Senior)

Thatgamecompany

United States (Remote)
3 Months ago
Adyen - Senior Enterprise Account Manager, Adyen for Platforms

Adyen

New York, United States (Hybrid)
2 Months ago

Get notifed when new similar jobs are uploaded

Jobs in Stockholm, Stockholm County, Sweden

Sharkmob - Senior UI Designer

Sharkmob

Malmö, Skåne County, Sweden (On-Site)
1 Month ago
Arion Recruitment  - FPGA DESIGNER (RF & RDF/DF - Direction Finding)

Arion Recruitment

Stockholm, Stockholm County, Sweden (On-Site)
1 Year ago
Tesla - Customer Experience Specialist, Sales (Part-time)

Tesla

Örebro County, Sweden (On-Site)
5 Months ago
Hacksaw Studios - Spine 2d animator

Hacksaw Studios

Stockholm, Stockholm County, Sweden (On-Site)
1 Year ago
Embark Studios - Senior Reverse Engineer - Anti-Cheat

Embark Studios

Stockholm, Stockholm County, Sweden (On-Site)
2 Months ago
Bosch Group - Production Coordinator MOE1 - Temporary Position

Bosch Group

Mellansel, Västernorrland County, Sweden (On-Site)
3 Weeks ago
house of how - Senior Designer - Sweden

house of how

Boden, Norrbotten County, Sweden (On-Site)
8 Months ago
Snowprint Studios - Influencer Marketing Manager

Snowprint Studios

Stockholm, Stockholm County, Sweden (Hybrid)
1 Month ago
LeoVegas - Fullstack Engineer - Payments

LeoVegas

Växjö, Kronoberg County, Sweden (On-Site)
2 Months ago
Raw Fury - Brand Manager Lead

Raw Fury

Stockholm, Stockholm County, Sweden (Hybrid)
2 Months ago

Get notifed when new similar jobs are uploaded

IT & Infrastructure Jobs

Lionbridge Games - IT Technician

Lionbridge Games

Berlin, Berlin, Germany (On-Site)
3 Months ago
Match Group - IT Support Engineer

Match Group

Paris, Île-de-France, France (Hybrid)
1 Month ago
Nintendo - Senior Manager, Engineering Infrastructure and IT

Nintendo

Redmond, Washington, United States (On-Site)
7 Months ago
Nfocus solution - Senior Desktop and IT Support Technician

Nfocus solution

Leavenworth, Kansas, United States (On-Site)
1 Week ago
BioFire - Global Field IT and Service Engineer

BioFire

United States (On-Site)
1 Month ago
Nintendo - (Junior) IT Client Support Technician (m/f/d)

Nintendo

Courbevoie, Île-de-France, France (On-Site)
11 Months ago
Fool's Theory - Junior IT Specialist

Fool's Theory

Bielsko-Biala, Silesian Voivodeship, Poland (On-Site)
3 Months ago
Tesla - IT Asset Management Administrator

Tesla

Brandenburg, Germany (On-Site)
5 Months ago
Dialpad AI - IT Support Specialist

Dialpad AI

Pasig, Metro Manila, Philippines (On-Site)
2 Months ago
Wolters Kluwer - IT Support Engineer

Wolters Kluwer

Chennai, Tamil Nadu, India (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

About The Company

Today, Paradox consists of both publishing and internal game development. We have a broad portfolio of games and own the most important brands, including Stellaris, Europa Universalis, Hearts of Iron, Crusader Kings, Cities: Skylines, Prison Architect, Victoria, Age of Wonders and the World of Darkness catalog of brands. Since 2004, the company has published its games all over the world, initially through physical distribution but primarily in digital channels after 2006.

Stockholm, Stockholm County, Sweden (On-Site)

Stockholm, Stockholm County, Sweden (On-Site)

Stockholm, Stockholm County, Sweden (On-Site)

Stockholm, Stockholm County, Sweden (On-Site)

Stockholm, Stockholm County, Sweden (On-Site)

Stockholm, Stockholm County, Sweden (Remote)

Stockholm, Stockholm County, Sweden (On-Site)

Stockholm, Stockholm County, Sweden (On-Site)

Stockholm, Stockholm County, Sweden (On-Site)

Sitges, Catalonia, Spain (On-Site)

View All Jobs

Get notified when new jobs are added by Paradox Interactive

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug