IT Systems Management Analyst

1 Month ago • 4-6 Years • Administrative

About the job

Job Description

The IT Systems Management Analyst will play a key role in the modernization of UnitedHealth Group's legacy IT infrastructure. Responsibilities include all phases of software packaging (requirements analysis, design, development, and testing), creating user documentation and training materials, troubleshooting production support issues, and recommending solutions. The ideal candidate will have strong experience with Windows 10, MSI packaging, scripting (VBScript, PowerShell), and deployment tools. This role is crucial for migrating on-premise systems to the cloud, enhancing flexibility, speed, and stability for end-users.
Must have:
  • 4-6 years exp. in Application packaging, Windows Installer, Admin Studio
  • Windows 10 OS expertise (File System, Registry, Services)
  • Admin Studio & Install Shield knowledge
  • VB Script, PowerShell, WISE Scripting
  • MSI packaging best practices
  • Troubleshooting packaging, deployment & system issues
Good to have:
  • MAC Packaging and OS experience
  • Healthcare industry experience
  • Group Policy & Active Directory
  • Citrix Server packaging & deployment
  • AppSense profile & rights management
  • Automation tools for packaging
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Project description

Enterprise Technology Infrastructure, Platforms & Services (ETIPS) is leading the modernization of UnitedHealth Group legacy and on-prem landscape with a thoughtful migration to the cloud to help create more flexibility for speed and stability for end users. As the owner of ETIPS technology portfolio, we are exploring new ways of delivering these investments and seeking a strategic partnership to co-deliver and accelerate our ambitious and innovative agenda. Vendor will provide technology services for Core Technology components

Responsibilities

Perform all phases of Software Packaging, including requirements analysis, Package design, development and testing.

Provide input into and/or create and execute user documentation and training material.

Excellent understanding of the configuration and function of MS Windows File System, Registry, Software Packaging and scripting skills to facilitate custom installation requirements.

Troubleshoot production support issues post-deployment and recommend solutions as required.

Excellent communication (oral and written), interpersonal, organizational, and presentation skills.

Must understand MSI packaging best practices and standards.

Skills

Must have

4-6 years of Experience in Application packaging, Windows Installer, Admin Studio.

Windows 10 OS (full knowledge of OS operations, File System Registry, Services and DLL's).

Knowledge on Admin Studio and Install Shield

Knowledge on VB Script, PowerShell Script, WISE Script

Experience creating custom scripts to drive installs, uninstalls, custom actions and system management.

Basic Knowledge on Deployment tools

Ticketing tools like ServiceNow.

Must understand a standard packaging process and workflow.

Must understand MSI packaging best practices and standards.

Must be able to troubleshoot Packaging, Deployment and System issues.

Nice to have

MAC Packaging and OS experience

Experience in the health care industry

Group Policy & Active Directory

PowerShell, VBScript, and batch scripting languages

Software Packaging and Deployment for Citrix Servers

Ability to build automation tools that simplify and make the packaging process more efficient for packagers.

Experience with AppSense profile and rights management products or equivalent.

Other

Languages

English: C2 Proficient

Seniority

Senior

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About The Company

Luxoft, a DXC Technology Company (NYSE: DXC), is a digital strategy and software engineering firm providing bespoke technology solutions that drive business change for customers the world over. Acquired by U.S. company DXC Technology in 2019, Luxoft is a global operation in 44 cities and 21 countries with an international, agile workforce of nearly 18,000 people. It combines a unique blend of engineering excellence and deep industry expertise, helping over 425 global clients innovate in the areas of automotive, financial services, travel and hospitality, healthcare, life sciences, media and telecommunications.

DXC Technology is a leading Fortune 500 IT services company which helps global companies run their mission critical systems. Together, DXC and Luxoft offer a differentiated customer-value proposition for digital transformation by combining Luxoft’s front-end digital capabilities with DXC’s expertise in IT modernization and integration. Follow our profile for regular updates and insights into technology and business needs.

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