IT Tech Support Specialist

1 Month ago • 2 Years + • Administrative

Job Summary

Job Description

The IT Tech Support Specialist at Playtech Lima will provide technical support for video transmission equipment, data, optical, and network communication systems. Responsibilities include installation and maintenance of video transmission equipment (cameras, A/V cards, cabling), computer hardware and software troubleshooting, server connection monitoring, and resolving system issues. The role requires responding to internal user calls, diagnosing software problems, and informing the line manager of work performed. On-site work and rotating schedules are required.
Must have:
  • Technical support for video transmission equipment
  • Installation and maintenance of video equipment
  • Troubleshooting computer hardware and software
  • Network administration knowledge
  • Intermediate English skills

Job Details

Company Description

 Playtech Lima is part of Playtech - the world's largest online gaming software supplier traded on the London Stock Exchange Main Market Playtech offers cutting-edge, value added solutions to the industry's leading gaming operators. Since Playtech's inception in 1999, our approach has been centered on continual development. Playtech Lima represents Playtech Live product, and our studios contain hundreds of state-of-the-art cameras, broadcasting in premium HD quality, offering the fastest streaming and highest up-time in the market.

Job Description

  • Provide technical support for video transmission equipment, data, optical and network communication systems.
  • Perform installation and maintenance of video transmission equipment (video cameras, audio/video cards, cabling, etc.) in accordance with specified procedures.
  • Install, administer and troubleshoot computers (laptops), hardware, etc., as requested by management.
  • Monitor information systems, diagnose problems and resolve them immediately, informing the line manager of work performed and completion times.
  • Respond to internal user calls and troubleshooting, as well as diagnose and resolve software problems.
  • Monitor server connections, diagnose and resolve problems, or organize problem aversion.

Qualifications

 

  • Professional technician in Electronics or Computers.
  • 02 years of experience as Technical Support.
  • Intermediate English Skills 
  • Installation and troubleshooting of software related to Windows and Microsoft Office.
  • Knowledge of administrative networks.
  • Availability for on-site work and rotating schedules.

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About The Company

Founded in 1999 and premium listed on the Main Market of the London Stock Exchange, Playtech is a technology leader in the gambling industry with over 7300 employees in 19 countries


Playtech is the gambling industry’s leading software and services supplier and partners with many of the world’s leading regulated online, retail and mobile operators, land-based casino groups, government sponsored entities such as lotteries, and new entrants opening operations in newly-regulated markets. Its business intelligence-driven gambling software offering includes casino, live casino, bingo, poker and sports betting.


We are the pioneers of Omni-channel gambling which, through Playtech ONE, offers operators and their customers, a seamless, anytime, anywhere experience across any product, any channel (online, mobile, retail) and any device using a single account and single wallet. It provides marketing expertise, sophisticated CRM solutions and other services for operators seeking a full turnkey solution.


The company has won numerous awards including the prestigious Gaming Intelligence Game of the Year award 2018 for its Age of the Gods games that includes slots, table games and live casino.


Alongside our own cutting-edge gaming studios and content we license some of the world's most popular brands from Hollywood studios including Warner Bros. Consumer Products on behalf of DC Entertainment, Paramount, Fox, NBC Universal, MGM and many more.


Playtech Financials operates both on a B2C and B2B basis. Our B2C focused offering is an established and growing online CFDs broker, operating the brand markets.com. Our B2B offering includes the division's proprietary trading platform, CRM and back-office systems, as well as its liquidity technology platform which provides retail brokers with multi-asset execution, prime brokerage services, liquidity and complementary risk management tools.


If you are an ambitious, creative thinker and would like to work for us we want to hear from you!


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