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IT Technician

Île-de-France, France (On-site)

IT Technician

19 Hours ago • All levels • Administrative • Undisclosed

About the job

5 skills required for this role

Add these skills to join the top 1% applicants for this job

jira

bamboo

azure

slack

saas-business-models

Job Description

Voodoo is seeking an IT Technician to handle Level 1 and Level 2 IT tasks, ensuring employees receive excellent support. Responsibilities include preparing computers for new hires, troubleshooting software and hardware issues, maintaining IT operations (operating systems, security tools, applications), managing hardware and software inventory, verifying VC room functionality, updating IT procedures, and participating in IT projects. The ideal candidate will have experience with a range of technologies, including G Suite, Slack, Atlassian/Jira, Azure Active Directory, Office 365, Jamf, Intunes, Okta, Torii, Palo Alto Cortex, Bamboo HR, Lever, Lattice, Cisco Meraki, Palo Alto Firewall, and Polycom VC systems. The role is on-site in Paris.

Must have:

Level 1 & 2 IT support
Hardware & software troubleshooting
IT infrastructure maintenance
Inventory management
Documentation & procedure updates
Project participation

Founded in 2013, Voodoo is a tech company that creates mobile games and apps with a mission to entertain the world. Gathering 800 employees, 7 billion downloads, and over 200 million active users, Voodoo is the #3 mobile publisher worldwide in terms of downloads after Google and Meta. Our portfolio includes chart-topping games like Mob Control and Block Jam, alongside popular apps such as BeReal and Wizz.

Responsabilities

You are in charge of Level 1 and Level 2 IT tasks (such as preparing computers for new joiners, troubleshooting software and hardware issues, etc..)
You ensure IT Services delivers the best experience in relation to employees support, deployments, infrastructure, and day to day IT activities
You maintain essential IT operations, including operating systems, security tools, applications
You track and maintain hardware and software inventory
You verify the good functioning of the VC rooms
You update and document the current IT procedures
You take part in IT Projects

Tech Environment

G Suite
Slack
Atlassian /Jira Software
Azure Active Directory and Office 365
MDM : Jamf (Mac & Iphone) & Intunes (PC Windows)
SSO, SAML : Okta
SaaS Management : Torii
EDR Management : Palo Alto Cortex
Bamboo HR, Lever, Lattice
Cisco Meraki (LAN, WIFI) & Palo Alto (Firewall)
VC Systems : Polycom X30 X50 (ZoomRooms)
Hardware: 85% Apple, 15% Windows

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About The Company

Voodoo

105 Active Jobs

Voodoo is a tech company that creates mobile games and apps. With 7 billion downloads and over 150 million monthly active users, Voodoo is the #3 mobile publisher worldwide in terms of downloads after Google and Meta.

The company is one of the most impressive examples of hypergrowth in the ecosystem, having raised over $1B and backed by Goldman Sachs, Tencent, and GBL.

Voodoo is now a team of over 750 employees worldwide, we’re looking for talented individuals from across the globe to join.

Entertain the world with us

voodoo.io/careers/jobs