Java Full Stack Engineer - Cloud

Employment Type

Permanent

Closing Date

20 June 2025 11:59pm

Job Title

Java Full Stack Engineer - Cloud

Job Summary

As the IT Domain Specialist, your role is key in improving the stability and reliability of our cloud offerings and solutions to ensure continuity of service for our customers. You will be responsible for supporting the end-to-end development of key cloud platform and solutions which includes technical design, integration requirements, delivery and lifecycle management.

You are a specialist across and/or within a technology domain and viewed as the go-to person in the business to provide technical support in the development and delivery of cloud infrastructure platforms and solutions.

Job Description

Who We Are

Telstra’s an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We’re Australia’s leading Telco + tech company, spanning over a century with a footprint in over 20+ countries.

Focus of the Role

The role will be responsible for the operational health, deployment, and continuous improvement of applications within the Assurance stack. This role blends application support and operational engineering, ensuring high availability, proactive issue management, and efficient delivery across development, testing, and production environments.

What You’ll Do  

Experience:

IT R2R AppOps Support Engineer role is to you will play a crucial role in ensuring the stability, reliability, scalability, and performance of our systems. Responsible for identifying, analyzing, and resolving complex issues within our connected API/microservice ecosystem. Strong problem-solving skills, domain knowledge, and technical expertise will be essential in maintaining the high-quality service we deliver to our customers

This role is key to the success of the Customer Platforms function at Telstra and will be responsible and accountable for the following:

• Collaborate with cross-functional teams to ensure the reliability, availability, and performance of our systems.
• Design, implement, and manage scalable and automated solutions for infrastructure and application monitoring.
• Participate in on-call rotation to provide timely response and resolution to production incidents.
• Conduct post-incident reviews and contribute to incident documentation.
• Lead and facilitate problem management processes to identify, analyze, and resolve recurring incidents.
• Work closely with development and operations teams to address root causes and implement preventive measures.
• Solid experience in using Incident management tools like BMC Remedy
• Develop and maintain monitoring solutions to proactively identify potential issues before they impact the production environment.
• Utilize data analytics to identify trends and patterns for continuous improvement.
• Implement automation tools and frameworks to streamline repetitive tasks and enhance system reliability.
• Utilize tools such as Java, SRE, New Relic, Splunk, AWS knowledge, and scripting languages like Perl, Python, Ruby, VBScript, and PowerShell to perform operations triage and automate tasks.

Required Skills: 

• Bachelor’s degree in computer science or a related engineering degree
• Minimum 5+ years of experience in telecom Service Assurance stack.
• Java, Nodejs, microservices, NoSQL
• AWS EC2, S3, Lambda, IAM, ECS, EKS, SQS, Kinesis
• Proven experience in problem management and incident triage.
• Strong knowledge of ITIL, SRE Practices
• Programming experience in java, python or any other scripting languages
• Experience working with AWS or similar cloud platforms
• Implementation experience of observability tooling (setup dashboards, write queries) – eg. New Relic, Splunk
• Excellent analytical and troubleshooting skills.
• Effective communication and coordination abilities.

Desirable Skills:

• Experience in implementing Site Reliability Engineering (SRE) practices.
• Power BI: Familiarity with Power BI for data visualization and analysis.
• Microservices / API: Knowledge of microservices architecture and API design.
• Object-Oriented Programming (OOPs) / Declarative SQL: Understanding of OOPs concepts and declarative SQL for data manipulation.
• Excellent verbal and written communication skills
• Knowledge of XML, JSON and other data interchange formats.
• Knowledge of Java, HTML5, JQuery and other web technologies.
• Excellent communication, documentation and presentation skills

What we offer

• Performance-related pay
• Access to thousands of learning programs so you can level-up
• Global presence across 22 countries; opportunities to work where we do business.
• Up to 26 weeks maternity leave provided to the birth mother with benefits for all child births
• Up to 16 weeks paid paternity leave provided to the non-birthing partners
• Employees are entitled to 21 paid annual leaves per calendar year
• Eligible employees are entitled to 12 days of paid sick / casual leave per calendar year
• Relocation support options across India, from junior to senior positions within the company
• Receive insurance benefits such as medical, accidental and life insurances

If you are looking to take the next step in your career, we want to hear from you!

We’re amongst the top 2% of companies globally in the CDP Global Climate Change Index 2023, being awarded an ‘A’ rating.  If you want to work for a company that cares about sustainability, we want to hear from you.

As part of your application with Telstra, you may receive communications from us on +61 440 135 548 (for job applications in Australia) and +1 (623) 400-7726 (for job applications in the Philippines and India).

When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders and abilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive. 

As part of the hiring process, all identified candidates will undergo a background check, and the results will play a role in the final decision regarding your application.

We work flexibly at Telstra. Talk to us about what flexibility means to you. When you apply, you can share your pronouns and / or any reasonable adjustments needed to take part equitably during the recruitment process.