Junior Assistant (Kannada Speaker)

7 Months ago • Upto 1 Years • Product Management

Job Summary

Job Description

This is a temporary role for a Junior Assistant who is fluent in Kannada and English. You will be responsible for welcoming participants to a data collection project, leading them through the sessions, ensuring recordings adhere to guidelines, and uploading data. Technical proficiency with Macs, iPhones, and Terminal is required.
Must have:
  • Kannada Speaker
  • English Fluent
  • Mac Proficiency
  • Data Collection
Good to have:
  • Troubleshooting
  • Software Usage
  • Spreadsheet Tracker
  • Project Guidelines

Job Details

About the job

Moderators must be available for the whole duration of the project, around 2-3 weeks.

Working hours 8:30 am – 5:30 pm


As a moderator, your primary responsibility will be welcoming the voluntary participants to our data collection project and leading them through the data collection session, ensuring that the audio recordings adhere to the project guidelines.


Another major task will be to upload the data and convey session details to the project team. Your collaboration on this project will contribute towards our efforts to improve our client’s speech recognition system.


Responsibilities


  • Understanding project provided documentation to assist participants
  • Interacting with participant(s) and leading them through the data collection session
  • Acknowledging and resolving participants’ issues, escalate unsolved issues
  • Capture data for the assigned project aiming to reach the targeted daily goal
  • Convey sessions details to the Project Manager and Production team
  • Communicating and coordinating with project team
  • Interact with various hardware & software
  • This is an on-site role


Moderator Skills Required


  • Moderator must be able to speak clearly and naturally
  • Moderator must be fluent in both the language of collection and English
  • Moderator must have some technical proficiency capable of using a Mac, iPhone, and comfortable working with Terminal in macOS
  • Moderator must be good with troubleshooting problems and finding solutions
  • Moderator is required to update a spreadsheet-based tracker with details about each participant’s session
  • It’s critical this tracker is updated accurately and completely



Task Description:


  • Understanding project provided documentation to assist participants
  • Interacting with participant(s) and leading them through data collection projects
  • Acknowledging and resolving participants’ issues, escalate unsolved issues
  • Capture data for the assigned project aiming to reach the targeted daily goal
  • Using Client tools to label/tag data
  • Convey sessions details to the Project Manager and Production team
  • Communicating and coordinating with project team
  • Interact with various hardware & software

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About The Company

The world's best businesses know that potential customers can be anywhere. TransPerfect helps our clients to be everywhere. With global headquarters in New York and offices in 140+ cities across six continents, TransPerfect is the world's largest provider of language services and related technologies.


The TransPerfect family of companies enables organizations to speak the language of global business through:


- Translation and Language Services

- Website and Software Localization

- Globalization Management Technology

- Multicultural Marketing

- Legal Support and E-Discovery

- E-Learning Platform Internationalization

- Multimedia and Studio Solutions

- Interpretation and Call Center Support

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