Junior Customer Success Manager

Playtech Live Latvia (SIA "Euro Live Technologies"), a subsidiary of the world's largest online gaming software developer Playtech, is a leader in providing live gaming services to the world's leading gaming operators.
Our team in Latvia consists of 1,900 talented and energetic colleagues, for whom Playtech Live Latvia provides a dynamic, innovative and positive work environment. We continue to develop, proving ourselves as a reliable, sustainable, forward-thinking and innovative employer.

• Lead and coordinate meetings with customers connected to current and new projects to ensure successful cooperation.

• Implement the company's strategy for account management.

• Present data effectively and promote the products and services offered by the company.

• Supervise and coordinate the work of the team involved in relevant projects.

• Collaborate with internal teams and partners to develop strategic plans and ensure key performance indicators (KPIs) are met.

• Inform customers about the latest improvements in technical, computer network, and various IT tools that impact the quality of service.

If you would like to join the leading position in B2B account management in iGaming, this might be the opportunity for you!

WHAT ARE WE LOOKING FOR?

• Understanding and practical knowledge of account management and business relations.

• Networking skills - good cooperation and negotiation skills.

• Ability to analyze data and make data driven decisions in daily work.

• Effective problem-solving skills.

• Ability to learn quickly and work independently.

• Excellent presentation skills.

• Detail oriented personality.

• MS Office in experienced user level.

• Language skills - English (speaking, reading, writing), Latvian, Russian (speaking).

• Work experience in iGaming or related field with customer relation building can be considered as advantage.

• Highly collaborative environment with wide range of expertise;

• Competitive salary.

• Work in international and fast-growing industry;

• Career growth opportunities;

• Gifts on holidays;

• Health insurance;

• Friendly colleagues and cool reunion events;

• A modern workplace in the city center.