Key Account Manager - Grocery

ZURU is on a mission to disrupt industries, challenge the status quo, and catalyze change through radical innovation and advances in automation. This is in play in different pillars of the company: ZURU Toys are re-imagining what it means to play; ZURU Tech is shaping a better future by leading the next building revolution; and ZURU Edge is pioneering new-generation FMCG brands to better serve modern consumers. Founded in 2003 by EY Entrepreneur of the Year and World Entrepreneur Hall of Fame brothers Nick and Mat Mowbray, ZURU has quickly grown to a team of over 5,000 direct and indirect members across more than 30 international locations. One of the largest toy companies in the world, our globally recognized and award-winning brands include Bunch O Balloons, Mini Brands, XSHOT, Rainbocorns, and Smashers. Our global FMCG brands include MONDAY Haircare, Rascals, NOOD, BONKERS, and Gumi Yum Surprise.

Position Overview

• Disrupt the market to better meet consumer & customer needs: develop and execute the customer strategic plan to disrupt established players and achieve ZURU company goals across key verticals – delivering better outcomes for consumers and customers
• Drive ZURU financial performance to unlock the fuel for further investment in better consumer experience: proactively manage customer sales and profit potential to maximize ZURU P&L delivery, unlocking margin to reinvest in game-changing innovation
• Build long term strategic partnerships that create mutual value & enable delivery of our customer’s business goals: negotiate and execute Joint Business Plans that deliver on both ZURU’s and our customer’s needs
• Drive ZURU’s strategy through customer advocacy and ability to influence internally: leverage insights to drive ZURU’s direction – ensuring customers and their consumers are at the heart of all ZURU decision making, maximizing our ability to win in market
• Work cross functionally to create and execute the Grocery customer trade strategy, deciding account and 4P execution across all customers to maximize performance.
• Execute with excellence across channels: maximize availability, visibility and awareness of ZURU brands instore and online via best in class delivery of distribution, feature, display and marketing activation goals
• Be a captain of culture for ZURU: ensure as ZURU rapidly grows we maintain the magic, entrepreneurial culture that enables us to challenge the status quo and win together – whilst always ensuring we put people first

Position Impact

• Develop the commercial strategy for the Grocery channel, then leverage to build strategic customer relationships ensuring delivery of market share & profitability growth across key verticals
• You will ensure ZURU is capturing or over-indexing its Share of Shelf vs competitors, working closely with commercial, marketing & supply teams to achieve distribution goals and maximize performance at shelf
• You will be able to work and deliver results while working as part of a cross-functional team across different time zones

Roles & Responsibilities

• Complete ownership of the account P&L, responsible for driving sales, optimizing trade investment and maximizing product mix to achieve financial goals
• Devise customer strategy and influence cross-functional adoption to secure the tools and support you need to drive your business & win in market
• Ownership of customer relationship with responsibility of building long term alignment to enable delivery of mutually aligned strategic & financial goals
• Lead cross-functional business teams to drive over achievement against customer sales performance, P&L and supply metrics
• Lead internal forecasting, financial planning and management of internal financial process
• Constantly add value by developing and improving commercial processes to improve performance and drive efficiencies
• Build a team culture that supports achievement of record breaking market disruption and rapid growth whilst resolving business issues, building relationships and influencing broader capability development

Skills & Experiences

• 3-4+ years professional experience
• Grocery experience preferred
• Bachelor’s degree
• Please note: this is a full-time position based onsite in our Minneapolis/Arkansas office
• Please note: US work permit required