KYB Team Lead
Job Summary
Job Description
As the Digital Identity Know Your Business (KYB) Team Lead, you will play a crucial role in ensuring GoTo GoJek Tokopedia's compliance with regulatory requirements for Enhanced Due Diligence (EDD) and Business Due Diligence (CDD). You will manage a team responsible for business verification, liaise with internal and external stakeholders, identify operational gaps and propose solutions, analyze deviation requests, and ensure audit readiness. You will also contribute to capacity planning, SOP management, and maintaining documentation in accordance with internal audit guidelines.
Must have:
- Bachelor's Degree
- 5+ years KYB, compliance, or AML experience
- 3+ years team management experience
- Experience in financial institutions or start-ups
- Understanding of regulatory requirements (BI, OJK, Kominfo, etc.)
- Strong team player
- Proficiency in English
- Experience with internal and external audits
Good to have:
- Experience in a financial technology company
- Experience in a financial technology company
6 skills required
Job Details
About the Role
As our Digital Identity Know Your Business Team Lead, you’ll be an instrumental cog in the verification wheel of GoTo GoJek Tokopedia that directly impacts the company’s ability to ensure its adherence to implementing a robust Enhanced Due Diligence (EDD) and Business Due Diligence (CDD) in compliance to regulation. You will have an important role in terms of ensuring the company is in compliance with regulatory requirements as well as internal risk mitigation.
What You Will Do
- Manage Ops team that handles business verification on a day-to-day business. Liaise with counterparts both internal and external in regards to implementing a proper business verification in accordance with regulatory requirements
- Identify the gap between operational process and regulatory requirement and come up with a proposal on how to address the gap by balancing the regulatory requirement and supporting business growth
- Give insights and feedback regarding business verification to the Manager and relevant parties
- Analyze and review the deviation requests from counterpart by analyzing the risk exposure and balance it with benefits and give recommendations to the Ops Manager on how to mitigate the risk exposure while supporting business.
- Can do capacity planning calculations to determine the total agent needed to do business verification
- Responsible for audit readiness both internal and external (including regulatory audit) to ensure all relevant settings, documents, and business processes are in line with standard operating procedures and internal audit guidelines
- Responsible for SOP management to ensure it is in accordance with regulatory requirements
- Ensure that all relevant administrative documents pertaining to the KYB deviation process are kept up to date, in accordance with internal audit guidelines; and are in line with various departments within the organization
What You Will Need
- Minimum of Bachelor's Degree graduate with at least 5 years of experience handling verification Know your Business or compliance or AML and at least 3 years of experience managing a team.
- Should have working experience in a financial institution or start-up
- Working experience in a financial technology company is a plus
- Understand regulatory requirements such as BI, OJK, Kominfo, and other similar regulations
- Team player (adaptable, communicative, strategic, collaborative)
- Proficiency in English both active and passive is a must
- Experienced in dealing with audits both internal, and external, and especially by regulators
About the Team
Our Digital Identity team, a subsidiary of the GoTo Financial team consists of a whole village to create a proper KYC and KYB process from Data Science, Engineers, Products, etc based in Jakarta. Working alongside the Legal, and Compliance Team, we are predominantly concerned with adhering to the robust EDD and CDD while maintaining good service and SLA to our customers.
We are a tight-knit group made up of free thinkers, Marvel fans, sports enthusiasts, and wannabe bakers. We work hard and play hard, and believe it or not, we actually enjoy each other’s company!
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About The Company
GoTo is the largest technology group in Indonesia, combining on-demand and financial services through the Gojek and GoTo Financial brands. It is the first platform in Southeast Asia to host these two essential use cases in one ecosystem, capturing a majority of Indonesian consumer household expenditure.
GoTo’s mission is to “Empower Progress” by offering an unparalleled selection of goods and services through a comprehensive merchant and partner network and promoting financial inclusion through its leading payments and financial services business.
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