KYC Analyst with French (Existing clients)

2 Months ago • All levels

Job Summary

Job Description

This KYC Analyst role involves communicating with active members via chat and email, reviewing and verifying member data and documentation, conducting account reviews, performing online research, reviewing transaction activities, managing escalations and off-boarding, identifying process improvements, responding to internal team queries, and assisting with projects. The role is within a non-call center environment.
Must have:
  • Excellent spoken and written French language skills (B2+)
  • Excellent spoken and written English language skills
  • Previous experience and knowledge of UK/EU banking and AML regulations
  • Ability to use and operate with multiple internal and external platforms
  • Inquisitive about KYC principles and processes
  • Analytical mind to digest data sets and prioritize
  • Ability to carry out multiple tasks and stay organized
  • Eye for process improvements and exploring new solutions
  • Experience working in KYC/compliance, preferably in a regulated environment
  • Ability to collaborate with multiple departments
  • Ability to balance quality and productivity
Perks:
  • 25 days paid annual leave
  • 3 paid days off for volunteering or L&D activities
  • Extended maternity and paternity leave
  • Personal L&D budget
  • Additional health & dental insurance
  • Mental wellbeing platform
  • Fully covered Multisports card
  • Food vouchers
  • Snacks, light food, drinks in the office
  • WFH equipment allowance
  • Flexible working from home
  • Sabbatical Leave

Job Details

ABOUT TIDE

At Tide, we are building a business management  platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting.


Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2,000 employees.


Tide is rapidly growing, expanding into new products and markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money.

ABOUT THE ROLE 

  • Communicating with active members (non-call centre environment - chat and email) 
  • Reviewing and verifying member data and documentation as part of the company’s CDD and EDD processes
  • Conducting full account reviews on existing members (periodic, holistic, and event-driven)
  • Performing in-depth online research on companies and entities related to them
  • Reviewing and assessing transaction activities
  • Managing multiple types of escalations and handling different off-boarding processes
  • Identifying areas of process improvements
  • Responding to queries from internal teams and working closely with them
  • Assisting with different Ad-Hoc projects

WHAT WE ARE LOOKING FOR

  • Excellent spoken and written French language skills (B2+)
  • Excellent spoken and written English language skills
  • Previous experience and knowledge of UK/EU banking and AML regulations
  • Ability to use and operate with multiple internal and external platforms
  • You bring bags of initiative and be naturally inquisitive about KYC principles and processes
  • You have an analytical mind – able to digest large data sets, differentiate between priorities and show willingness and potential to enhance your investigative skills
  • You are able to carry out multiple different tasks and stay organized while doing so
  • You have a keen eye for process improvements and explore new solutions to existing tasks
  • You have previous experience working in KYC/compliance, preferably in a highly regulated environment
  • You are able to collaborate with multiple departments and levels of seniority
  • You are able to balance excellent quality and productivity on an ongoing basis

WHAT YOU WILL GET IN RETURN 

  • 25 days paid annual leave 
  • 3 paid days off for volunteering or L&D activities
  • Extended maternity and paternity leave covered by the company
  • Personal L&D budget in the amount of 1000 BGN per year
  • Additional health & dental insurance
  • Mental wellbeing platform 
  • Fully covered Multisports card
  • Food vouchers
  • Snacks, light food, drinks in the office
  • WFH equipment allowance
  • Flexible working from home
  • Sabbatical Leave

TIDEAN WAYS OF WORKING

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. 

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.

TIDE IS A PLACE FOR EVERYONE

At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. 

We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.

 

At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.

 

You personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.

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About The Company

Tide is the leading provider of UK small business (SMEs) accounts and one of the fastest-growing fintechs in the UK. Tide is live in the UK and India with over 650,000 members in the UK and more than 350,000 in India.


Tide is transforming the small business banking market. Our platform not only offers business accounts and related banking services, but also a comprehensive set of highly connected admin tools for businesses, such as full integration with accounting systems (live for our UK members, many are live in India, and coming soon to Germany). Using advanced technology, all solutions are designed with SMEs in mind.


With quick onboarding, low fees and innovative features, we thrive on making data-driven decisions to help SMEs save both time and money.

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