L2 Cloud Operations Engineer

2 Months ago • All levels • DevOps

Job Summary

Job Description

As an L2 Cloud Operations Engineer at Revolgy, you will monitor client infrastructures, enhance alerting, and swiftly address issues. You'll diagnose and resolve technical problems, deploy Revolgy services for new customers, and recommend improvements. You will also contribute to the development of internal services, collaborate with clients and partners, and serve as a key point of contact for client support. This role requires strong troubleshooting, root cause analysis skills, and excellent communication.
Must have:
  • AWS experience (certifications preferred)
  • Infrastructure provisioning tools (Terraform, Ansible, etc.)
  • CI/CD pipeline setup
  • Kubernetes, GKE/EKS, container orchestration
  • Observability tools (Prometheus, Grafana)
  • Scripting/programming (Python, Go, Scala)
  • Troubleshooting & root cause analysis
  • Excellent communication skills
Perks:
  • Fully remote setup
  • Flexible remote-first culture
  • Paid training & certifications
  • Knowledge-sharing programs
  • Defined career progression plan
  • 5 weeks paid vacation & sick days (Czechia, Slovakia, Estonia, UK)
  • Work equipment & energy cost budget (Czechia, Slovakia, Estonia, UK)
  • Mobile phone & tariff contribution (Czechia, Slovakia, Estonia, UK)
  • Company notebook (Czechia, Slovakia, Estonia, UK)
  • Gallup Strengths talent DNA analysis (Czechia, Slovakia, Estonia, UK)
  • Learning and development budget (Czechia, Slovakia, Estonia, UK)
  • Support for tech speakers and company-hosted meetups (Czechia, Slovakia, Estonia, UK)
  • Company events (Czechia, Slovakia, Estonia, UK)
  • Multisport card or Pluxee Flexi Card (Czechia, after trial period)
  • Company SIM card with unlimited data (Czechia)

Job Details

Are you passionate about cloud technologies and eager to tackle complex issues while helping clients optimize their infrastructures? At Revolgy, we’re looking for an L2 Cloud Operations Engineer to ensure our customers’ systems run smoothly, stay secure, and continually evolve to meet modern demands. This role involves resolving incidents, crafting robust monitoring solutions, and implementing new requests—all while collaborating with experienced cloud professionals and partners like AWS.


Location: Remote position open to candidates in Europe.


What will you do? 🔧

  • Monitor client infrastructures, enhance alerting policies and promptly react to issues.
  • Diagnose root causes of technical problems and implement long-term fixes.
  • Deploy Revolgy services for new customers and recommend improvements for existing setups.
  • Drive the development of internal services, ensuring they remain modern and effective.
  • Collaborate with customers and provider counterparts to integrate best practices and new technologies.
  • Serve as a key point of contact for clients, providing timely updates and resolutions.
  • Work with internal teams to share insights, resolve incidents, and improve overall service quality.

What You Bring 🎯

  • Proven experience with AWS (DevOps, Cloud Engineer, or Solutions Architect certifications are ideal).
  • Familiarity with infrastructure provisioning tools (Terraform, Ansible, CloudFormation, Docker, etc.).
  • Ability to set up CI/CD pipelines from scratch.
  • Hands-on experience with Kubernetes, GKE/EKS, and container orchestration.
  • Experience with observability tools (Prometheus, Grafana) and alerting platforms (PagerDuty, Splunk).
  • Understanding of scripting or programming languages (Python, Go, Scala).
  • Strong troubleshooting skills; adept at root cause analysis.
  • Clear, concise, and proactive communicator—both with clients and team members.

Why Join Revolgy?

🌎 Fully remote setup & flexible remote-first culture

🧑‍🎓 Paid training and certifications

📚 Knowledge-sharing & educational programs provided by Google, AWS, and other technology partners

💼 Defined career progression plan


Additional benefits (only for employees in Czechia, Slovakia, Estonia, and the UK):

  • 5 weeks of paid vacation & sick days
  • Budget for work equipment and energy costs
  • Mobile phone & mobile tariff contribution
  • Company notebook
  • GallupStrengths talent DNA analysis
  • Learning and development budget
  • Support for tech speakers and company-hosted meetups
  • Company events
  • Czechia only: Multisport card or Pluxee Flexi Card (after trial period), company SIM card with unlimited data

Equal Opportunity Employer 

Diversity and equal opportunity are important to us. We are happy about the interest of all candidates and strive to provide feedback as quickly as possible. 


About us 

Revolgy is a leading multinational company providing digital transformation services through online collaboration tools and cloud infrastructure operating on Google Cloud Platform and Amazon Web Services. We are a premier partner of Google and Amazon. We serve over 2000 customers around the globe.

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About The Company

Prague, Prague, Czechia (Remote)

London, England, United Kingdom (Remote)

United Kingdom (Remote)

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