Lead Client Services Program Manager

2 Months ago • 5 Years + • Program Management

Job Summary

Job Description

This role is for a technical, hands-on, customer-focused Program Manager to join the Cloud Professional Services team. The responsibilities include organizing, mentoring, and leading project teams to deploy business solutions within the financial services sector. Key duties involve managing the entire project lifecycle from requirements definition to deployment, including schedules, budgets, and resources. The role also requires building client relationships, mentoring staff with a hands-on approach, transforming business requirements into creative solutions, and preparing project status reports and presentations.
Must have:
  • Minimum 5 years of hands-on technology experience
  • Minimum 2 years of project management consulting experience for a software vendor
  • Proven experience managing major projects
  • Financial securities industry experience
  • Strong problem-solving skills
  • Ability to negotiate and influence business decisions
  • Excellent organizational skills
  • Bachelor's degree
  • Ability to travel 25%
Good to have:
  • Experience/knowledge of Actimize solutions
Perks:
  • NiCE-FLEX hybrid model (2 days office, 3 days remote)
  • Opportunity to learn and grow in a market-leading company
  • Endless internal career opportunities

Job Details

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

NiCEActimize is currently seeking a technical, hands-on, customer-focused Program Manager to join our dynamic Cloud Professional Services team. This person will be responsible for organizing, mentoring and leading project teams to deploy our business solutions within the financial services sector. 

How will you make an impact?  

  • Overall responsibility throughout the project lifecycle including requirements definition, business analysis, design, implementation, testing and deployment
  • Manage all project tasks including schedules, budgets, and resources, to ensure that quality solutions are delivered within time and cost constraints
  • Build and manage client relationships
  • Mentor staff with a hands-on approach and foster a learning and growth environment
  • Actively transform business requirements into creative business solutions using existing products and new ideas that demonstrate out-of-the-box thinking
  • Prepare project status reports and presentations to keep management, customers and others informed of the project status and issues

Have you got what it takes?

  • Minimum of 5 years, hands-on, technology experience – A MUST
  • Minimum of 2 years project management consulting experience for a software vendor
  • Proven experience managing several major projects involving diverse operations and technology groups
  • Financial securities industry experience including Risk Management, Compliance. AML
  • NiCE Actimize experience - A PLUS
  • Strong problem solving skills
  • Proven ability to negotiate and influence business decisions and directions
  • Excellent organizational skills
  • BA degree
  • Ability to travel 25% of the time

You will have an advantage if you also have:

  • Experience/knowledge of Actimize solutions.

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCE!

Enjoy NiCE-FLEX! 

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

About NiCE Actimize: 

NiCE Actimize is the largest and broadest provider of financial crime, risk, and compliance solutions for regional and global financial institutions, as well as government regulators. Consistently ranked as number one in the space, NICE Actimize experts apply innovative technology to protect institutions and safeguard consumers’ and investors’ assets by identifying financial crime, preventing fraud, and providing regulatory compliance.

Requisition ID: 7228
Reporting into:
Director, Client Services Project Management, Actimize

Role Type: Individual Contributor

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

 

Similar Jobs

London stock Exchange - Data Engineer Team Lead

London stock Exchange

London, England, United Kingdom (On-Site)
2 Months ago
Ubisoft - Technical Artist World (AAA Project)

Ubisoft

Annecy, Auvergne-Rhône-Alpes, France (On-Site)
4 Months ago
Corsair gaming - Test Engineer

Corsair gaming

Ho Chi Minh City, Ho Chi Minh City, Vietnam (On-Site)
3 Months ago
WongDoody - PRODUCT SERVICE DESIGNER, TAIWAN

WongDoody

Taipei City, Taiwan (On-Site)
9 Months ago
Sorare - Partnership & Operations Internship

Sorare

Paris, Île-de-France, France (Hybrid)
4 Months ago
Activision - Senior Technical Program Manager - Platform & Integrations

Activision

San Francisco, California, United States (On-Site)
1 Year ago
Riot Games - Technical Program Manager II - DevCon

Riot Games

Los Angeles, California, United States (On-Site)
4 Months ago
Lambda - Technical Program Manager

Lambda

San Jose, California, United States (On-Site)
7 Months ago
Guardian - Program Delivery Manager - Enterprise Security

Guardian

Stamford, Connecticut, United States (Hybrid)
2 Weeks ago
DNEG - Information Security Program Manager

DNEG

Mumbai, Maharashtra, India (Hybrid)
5 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

BigID - Senior UX & Product Design Manager

BigID

Tel Aviv-Yafo, Tel Aviv District, Israel (Remote)
4 Weeks ago
appzen - Enterprise Account Executive - London

appzen

London, England, United Kingdom (Hybrid)
9 Months ago
pentair - Materials Team Lead

pentair

Delavan, Wisconsin, United States (On-Site)
2 Weeks ago
MiQ - Programmatic Account Manager

MiQ

London, England, United Kingdom (On-Site)
1 Month ago
Paper games - Derivative Designer (2026 Autumn Campus Recruitment)

Paper games

Shanghai, China (On-Site)
2 Weeks ago
Capgemini - Industrial Operations Engineer - B

Capgemini

Bengaluru, Karnataka, India (On-Site)
3 Months ago
Ion - Senior Business Analyst, Italy

Ion

Italy (Hybrid)
10 Months ago
Magna International - Data Scientist

Magna International

Bengaluru, Karnataka, India (On-Site)
10 Months ago
Match Group - Corporate Counsel

Match Group

New York, United States (Hybrid)
1 Month ago
Roblox - Developer Engagement Representative - Vietnam

Roblox

Vietnam (Remote)
1 Month ago

Get notifed when new similar jobs are uploaded

Jobs in Hoboken, New Jersey, United States

whoop - Director, Automated Test Engineering

whoop

Boston, Massachusetts, United States (On-Site)
1 Month ago
Simcorp - Lead Business Consultant, Enterprise Data Management & Data Integration

Simcorp

New York, United States (Hybrid)
2 Months ago
Ansys - R&D Engineer II (Solid Mechanics/ HPC)

Ansys

Canonsburg, Pennsylvania, United States (On-Site)
2 Months ago
Apple - System Product Design Engineering Program Manager Lead/Manager

Apple

Sunnyvale, California, United States (On-Site)
1 Month ago
extreme network - Director of Distribution Sales, Americas

extreme network

North Carolina, United States (Remote)
2 Months ago
Patreon - Technical Sourcer - Contract

Patreon

San Francisco, California, United States (Hybrid)
4 Months ago
PrizePicks - Senior Manager, Programmatic & Paid Search User Acquisition

PrizePicks

Atlanta, Georgia, United States (Remote)
3 Months ago
Rockstar Games - Associate Creative Copywriter

Rockstar Games

New York, United States (On-Site)
2 Months ago
singularity 6 - Publishing Application Drop Box

singularity 6

Los Angeles, California, United States (Hybrid)
2 Years ago
HCL Tech - Python developer (data analysis)

HCL Tech

Texas, United States (On-Site)
2 Months ago

Get notifed when new similar jobs are uploaded

Program Management Jobs

Apple - Retail Readiness Program Manager

Apple

Cupertino, California, United States (On-Site)
2 Months ago
Mattel Inc - Loyalty Program Manager

Mattel Inc

El Segundo, California, United States (On-Site)
3 Months ago
Paytm - Technical Program Manager - Senior TPM

Paytm

Noida, Uttar Pradesh, India (On-Site)
8 Months ago
Unity - Senior Technical Program Manager, Localization (APAC)

Unity

Seoul, South Korea (On-Site)
1 Month ago
Coupa - Senior Enterprise Program Manager

Coupa

Atlanta, Georgia, United States (Remote)
1 Month ago
Coherent corp. - Sr. Principal Program Manager

Coherent corp.

Murrieta, California, United States (On-Site)
2 Months ago
fortanix - Program Manager - India

fortanix

Bengaluru, Karnataka, India (Hybrid)
4 Weeks ago
Jane Street - Technical Program Manager

Jane Street

New York, United States (On-Site)
2 Months ago
zoox - Senior Program Manager, Contingent Workforce Systems

zoox

Foster City, California, United States (Hybrid)
2 Months ago
meetup - General Manager (Fast-Track Leadership Program)

meetup

Milan, Lombardy, Italy (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

About The Company

Pune, Maharashtra, India (Hybrid)

Atlanta, Georgia, United States (Hybrid)

Manila, Metro Manila, Philippines (Hybrid)

Pune, Maharashtra, India (Hybrid)

Manila, Metro Manila, Philippines (Hybrid)

Atlanta, Georgia, United States (Hybrid)

Manila, Metro Manila, Philippines (Hybrid)

Pune, Maharashtra, India (Hybrid)

United States (Remote)

View All Jobs

Get notified when new jobs are added by Nice

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug