Lead Community Manager (Unannounced Project)

2 Weeks ago • 5 Years + • Community Management

About the job

Job Description

Lead the community management for a groundbreaking AAA shooter game project. Responsibilities include sharing the team's vision with players, tracking community trends, advocating for player feedback, managing a global team of external moderators, building relationships with content creators, offering player-driven feedback to shape game development, collaborating with internal/external teams, and planning/executing engaging community marketing strategies. The ideal candidate has 5+ years of gaming industry community management experience, excellent communication skills, experience managing large global communities, a passion for shooter games, and the ability to handle challenging situations professionally. The role requires strong social media management skills and independent decision-making.
Must have:
  • 5+ years community management experience in gaming
  • Excellent written & verbal communication (native English)
  • Global community management experience
  • Passion for shooter games
  • Skill in handling tough community situations
  • Social media & content creator experience
Good to have:
  • On-camera comfort
  • Social media & BI tool experience
  • Marketing/content creation knowledge
  • Esports interest/experience
Perks:
  • 21+ days holiday + public holidays
  • Paid sick leave
  • Career development opportunities
  • English language courses
  • Premium healthcare
  • Mental well-being program
  • Onsite gym & spa
  • Free parking
  • Free drinks & kitchen
  • Hellenic Bank benefits
  • Employee discounts
  • Personal gaming account
  • Subsidized canteen
  • Company events
  • Seniority awards
  • Referral program

Job Overview

We’re excited to launch a groundbreaking AAA game project and are looking for passionate, creative individuals to join our talented team. Our studio fosters a collaborative environment where your ideas are valued and your contributions will have a direct impact on the game’s success.

Our team is a mix of industry veterans and fresh talent, dedicated to pushing the boundaries of what games can be. If you thrive in a dynamic atmosphere and are eager to shape an exciting AAA title from the ground up, we want to hear from you! Join us in creating something truly special in the gaming world. Your next big opportunity awaits!

Reports to

Product Director

What will you do?

  • Share the team's vision with players and ensure they understand it.
  • Track community trends and provide valuable feedback to the team.
  • Advocate for players’ opinions and concerns within the team and the company.
  • Lead and manage a global team of external moderators.
  • Build and maintain strong relationships with content creators and influencers.
  • Offer player-driven feedback to help shape the game’s development and design.
  • Work closely with other internal teams and external partners to enhance community engagement.
  • Plan and execute exciting community marketing strategies that keep players engaged.

What are we looking for?

  • 5+ years of community management experience in the gaming industry.
  • Excellent writing and communication skills (native or near-native English proficiency).
  • Experience managing large global gaming communities.
  • Passion for shooter games and gaming in general.
  • Skilled at handling tough situations within the community with care and professionalism.
  • Experience managing social media platforms and working with content creators.
  • Able to work independently and make decisions without constant supervision.

What additional skills will help you stand out?

  • Comfortable being on camera and interacting with players online and in person.
  • Experience with social media management and business intelligence tools.
  • Knowledge of other marketing disciplines or content creation.
  • Interest or experience in Esports.

Benefits

Benefits and perks are tailored to the local market and culture. Our benefits in Nicosia include:

  • 21 days holiday (additional days based on years of service: up to 25 days) + 15 days as public holidays
  • Paid Sick Leave up to a certain number of days, Marriage Leave
  • Career development and education opportunities within the company
  • English Language courses fully covered by the company upon Manager’s approval
  • Premium Private Health Care 
  • Mental well-being program (iFeel)
  • Onsite gym and spa
  • Free parking
  • Free drinks-equipped kitchen in every floor building
  • Hellenic Bank benefits
  • Employee discounts (e.g. restaurants, bars, etc.)
  • Personal Gaming Account 
  • Onsite canteen with subsidized prices for food and drinks
  • Company events, Social Clubs
  • Seniority Awards  
  • Referral program - You can recommend the best talents to the company and receive a reward 
Please submit your CV in English to ensure smooth processing and review.

About Wargaming 

Wargaming is an award-winning online game developer and publisher headquartered in Nicosia, Cyprus. Operating since 1998, Wargaming has become one of the leaders in the gaming industry with 15 offices worldwide, including studios in Chicago, Prague, Shanghai, Tokyo, and Vilnius. Our diverse and multicultural team works together to deliver a top-class experience to millions of players who enjoy Wargaming's titles across all major gaming platforms. Our flagship products include free-to-play hits World of Tanks, World of Warships and World of Tanks Blitz.

Please see Wargaming Candidate Privacy Policy for details on how Wargaming uses your personal data.

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About The Company

Wargaming is a company with a rich history and a bright future. Founded in 1998, we have grown from a small team of passionate gamers into a global leader in the gaming industry. Our focus has always been on creating immersive and engaging experiences for our players, and we are constantly pushing the boundaries of what is possible in the world of gaming.


But our success is not just limited to our games. We are also committed to giving back to the community and making a positive impact on the world. We have established a number of initiatives to support education, technology, and the arts, and we are always looking for new ways to make a difference.


So if you are a talented and ambitious individual looking to make a real impact in the gaming industry, Wargaming is the place for you. Join us, and be a part of something truly special. 

Belgrade, Serbia (On-Site)

Vilnius, Vilnius County, Lithuania (On-Site)

Nicosia, Nicosia, Cyprus (On-Site)

Warsaw, Masovian Voivodeship, Poland (On-Site)

Belgrade, Serbia (On-Site)

Nicosia, Nicosia, Cyprus (Hybrid)

Vilnius, Vilnius County, Lithuania (Hybrid)

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