Lead DevOps Engineer

FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential!

The Opportunity

"We are seeking an experienced DevOps Engineer to join our development team to assist in the continuing evolution of our Platform Orchestration product. You will be able to demonstrate the required potential and technical curiosity to work on software that utilizes a range of leading-edge technologies and integration frameworks. Staff training, investment and career growth form an important part of our team ethos. Consequently, you will gain exposure to different software validation techniques supported by industry-standard engineering processes that will help to grow your skills and experience." - VP, Software Engineering.

What You’ll Contribute

• Build and maintain CI/CD pipelines for multi-tenant deployments using Jenkins and GitOps practices.
• Manage Kubernetes infrastructure (AWS EKS), Helm charts, and service mesh configurations (ISTIO).
• Use kubectl, Lens, or other dashboards for real-time workload inspection and troubleshooting.
• Evaluate security, stability, compatibility, scalability, interoperability, monitorability, resilience, and performance of our software.
• Support development and QA teams with code merge, build, install, and deployment environments.
• Ensure continuous improvement of the software automation pipeline to increase build and integration efficiency.
• Oversee and maintain the health of software repositories and build tools, ensuring successful and continuous software builds.
• Verify final software release configurations, ensuring integrity against specifications, architecture, and documentation.
• Perform fulfillment and release activities, ensuring timely and reliable deployments.

What We’re Seeking

• A Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• 8–12 years of hands-on experience in DevOps or SRE roles for cloud-native Java-based platforms.
• Deep knowledge of AWS Cloud Services (EKS, IAM, CloudWatch, S3, Secrets Manager), including networking and security components.
• Strong experience with Kubernetes, Helm, ConfigMaps, Secrets, and Kustomize.
• Expertise in authoring and maintaining Jenkins pipelines integrated with security and quality scanning tools.
• Hands-on experience with infrastructure provisioning tools such as Docker and CloudFormation.
• Familiarity with CI/CD pipeline tools and build systems including Jenkins and Maven.
• Experience administering software repositories such as Git or Bitbucket.
• Proficient in scripting/programming languages such as Ruby, Groovy, and Java.
• Proven ability to analyze and resolve issues related to performance, scalability, and reliability.
• Solid understanding of DNS, Load Balancing, SSL, TCP/IP, and general networking and security best practices.

Our Offer to You

• An inclusive culture strongly reflecting our core values:  Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
• The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.
• Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.
• An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.​

Why Make a Move to FICO?

At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today – Big Data analytics.  You’ll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, optimization, and much more.

FICO makes a real difference in the way businesses operate worldwide:

•    Credit Scoring — FICO® Scores are used by 90 of the top 100 US lenders.

•    Fraud Detection and Security — 4 billion payment cards globally are protected by FICO fraud systems.

•    Lending — 3/4 of US mortgages are approved using the FICO Score.

Global trends toward digital transformation have created tremendous demand for FICO’s solutions, placing us among the world’s top 100 software companies by revenue. We help many of the world’s largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success. Our success is dependent on really talented people – just like you – who thrive on the collaboration and innovation that’s nurtured by a diverse and inclusive environment. We’ll provide the support you need, while ensuring you have the freedom to develop your skills and grow your career.  Join FICO and help change the way business thinks!

Learn more about how you can fulfil your potential at www.fico.com/Careers

FICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity. We are an equal employment opportunity employer and we’re proud to offer employment and advancement opportunities to all candidates without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Research has shown that women and candidates from underrepresented communities may not apply for an opportunity if they don’t meet all stated qualifications. While our qualifications are clearly related to role success, each candidate’s profile is unique and strengths in certain skill and/or experience areas can be equally effective. If you believe you have many, but not necessarily all, of the stated qualifications we encourage you to apply.

Information submitted with your application is subject to the FICO Privacy policy at https://www.fico.com/en/privacy-policy