Lead Product Manager - Buy Now Pay Later
Job Summary
Job Description
We are seeking a Lead Product Manager specializing in Buy Now Pay Later (BNPL) services to empower clients and achieve business goals. This role involves working closely with Engineers, Analysts, Designers, and Project Management to conceptualize, build, and own new features, products, and services that provide access to credit for a large user base. Key responsibilities include building world-class lending solutions, taking full ownership of the product portfolio, ensuring the tech team understands specifications, optimizing user experience, security, and compliance, managing stakeholders, advocating for customer-first products, understanding evolving consumer and merchant needs, and driving product decisions using data analytics, A/B testing, and user insights.
Must have:
- 8+ years of experience with tech & business teams
- Expertise in lending credit systems
- Knowledge of PDLC and UI/UX design
- Good understanding of lending & back-end systems
- Good communication skills
- Fluent English communication
Good to have:
- Familiarity with industry's best software solutions
- Experience in various PDLC stages, including testing
7 skills required
Job Details
About the Role
We as a team provide Buy Now Pay Later services to empower our clients to use our services to achieve business goals.
We make these features available to other businesses through our partnership with either a set of API services or the feasible Superapp, with an umbrella of services spanning e-commerce, payments, courier services, ride-hailing, food delivery, and other options. You will work closely with Engineers, Analysts, Designers, and Project management to first help build, and eventually fully own new & exciting features, products & services that will allow us to provide access to credit to a huge amount of active users.
What You Will Do
- Build and deliver world-class lending solutions in the lending
- Take full ownership of the product portfolio, conceptualizing, planning, building, and managing end-user experiences related to the product
- Ensure the tech team understands the specifications to deliver a quality product
- Ensure optimal user experience, security & compliance with regulations
- Stakeholder management & collaboration across the region
- Be the voice of the user and advocate for customer-first products while moving the needle on high-impact problem spaces
- Understand the evolving needs and challenges of the consumer and merchants, and tailor the product to meet those needs
- drive product decisions using data analytics, A/B testing, and user insights to achieve measurable outcomes.
What You Will Need
- At least 8 years of hands-on experience working with tech & business teams, with expertise in lending credit systems and functional systems, including but not limited to onboarding flow, transaction system, and 3rd party platform services integration etc.
- Familiar with the industry's best software solutions
- Knowledge about PDLC and experience at various stages, including testing, UI/UX design
- Good understanding of the lending and back-end system architecture
- Good communication skills are required to communicate with regional stakeholders
- Fluent communication in English is a must
About the Team
You will join a team with multi-location offices and a multicultural environment. The team members are passionate and open-minded. The team's purpose is to Construct and manage an entire set of macro services to support multiple financial businesses.
About GoTo Group
GoTo Group is the largest digital ecosystem in Indonesia with its mission to “Empower Progress’ by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy. The GoTo ecosystem consists of on-demand transportation services, food and grocery delivery, logistics and fulfillment, as well as financial and payment services through the Gojek and GoTo Financial platforms.It is the first platform in Southeast Asia that hosts these crucial cases in a single ecosystem, capturing the majority of Indonesia’s vast consumer household.
About Gojek
Gojek is Southeast Asia’s leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.
About GoTo Financial
GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.
GoTo and its business units, including Gojek and GoToFinancial ("GoTo") only post job opportunities on our official channels on our respective company websites and on LinkedIn. GoTo is not liable for any job postings or job offers that did not originate from us. You should conduct your own due diligence to prevent being victims of any fake job scams, if they did not originate from GoTo's official recruitment channels.
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About The Company
GoTo is the largest technology group in Indonesia, combining on-demand and financial services through the Gojek and GoTo Financial brands. It is the first platform in Southeast Asia to host these two essential use cases in one ecosystem, capturing a majority of Indonesian consumer household expenditure.
GoTo’s mission is to “Empower Progress” by offering an unparalleled selection of goods and services through a comprehensive merchant and partner network and promoting financial inclusion through its leading payments and financial services business.
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