Lead Product Manager - Card Payments

10 Hours ago • 5 Years +

Job Summary

Job Description

As a Lead Product Manager for Tide’s global payment services, you will drive strategy and execution for digital payments across Europe and India. You will be responsible for building and scaling a platform that enables SMEs to send, receive, and manage money. Your mission is to create a frictionless financial experience that empowers small businesses to operate efficiently, stay in control of their finances, and grow with confidence. You will work with experienced product professionals, senior leaders, developers, data scientists, designers, and marketers to research, build, ship, and improve the product. You will focus on commercial aspects and will need to understand data and make decisions based on metrics. You will evaluate the competitive landscape and continuously improve our market position.
Must have:
  • 5+ years of card payments product management experience
  • Deep expertise in card payments and fintech/banking
  • Strong understanding of card payments processing
  • Product evangelist with end-user obsession
  • Leadership acumen and ability to mentor
  • Ability to adapt to shifting priorities
  • Understanding of card scheme rules and regulations
  • Proactive and results-oriented attitude
  • Commercial experience in driving revenue
  • Strong communication skills for different levels
Perks:
  • 25 days paid annual leave
  • 3 paid days off for volunteering or L&D activities
  • Extended maternity and paternity leave
  • Personal L&D budget
  • Additional health & dental insurance
  • Mental wellbeing platform
  • Fully covered Multisports card
  • Food vouchers
  • Snacks, light food, drinks in the office
  • WFH equipment allowance
  • Flexible working from home
  • Sabbatical Leave

Job Details

ABOUT TIDE

At Tide, we are building a business management  platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting.


Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2,000 employees.


Tide is rapidly growing, expanding into new products and markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money.

ABOUT THE TEAM:

As a Lead Product Manager for Tide’s global payment services, you will drive strategy and execution for digital payments across Europe and India 

You’re an experienced Product Manager with a broad skill set - driven, analytical, commercial and strategic with a passion for using technology to deliver great card products, features and experiences for our businesses. You are resolutely customer-focused and recognise the importance of truly understanding what matters to customers, constantly obsessing about customers.

You will be responsible for building and scaling a platform that enables SMEs to seamlessly send, receive, and manage money. Your mission is to create a frictionless financial experience that empowers small businesses to operate efficiently, stay in control of their finances, and grow with confidence.

You’ll be working alongside experienced product professionals and hand-in-hand with senior leaders, developers, data scientists, designers, and marketers to research, build, ship and improve the product. You will be commercially focussed and you will need a good understanding of data and ability to make decisions based on those metrics. You will be evaluating a competitive space and striving to continuously improve our position in the market.

ABOUT THE ROLE:

As a Lead Product Manager you’ll: 

  • Develop, drive and execute the card product vision & strategy within our issuing business in the UK/EU, aligned with the company's overall objectives and targets.
  • Drive the product-led cross-functional teams through the product development lifecycle, from concept to launch and eventual value realisation, while ensuring timely delivery and quality.
  • Prioritise product features and enhancements based on market requirements, customer feedback, and business goals.
  • Create and maintain a product roadmap, ensuring alignment with near- & medium-term business objectives and long-term vision.
  • Collaborate closely with vendors and internal stakeholders, including engineering, operations, risk, marketing and other product teams, to ensure a coordinated product strategy and successful launches.
  • Define and scope new product ideas leveraging internal technology and external vendor solutions.
  • Conduct market research to identify trends, competitive landscape, and customer needs to inform product decisions.
  • Cultivate a seamless customer experience by ensuring the smooth functioning of automated and manual processes.
  • Lead by example: you will be hands on, take ownership for business metrics and product KPIs and play a pivotal role in bringing all stakeholders onboard.
  • Responsible for working with the finance team during our quarterly forecasting cycles.
  • Responsible for driving revenue growth through insights, developing and delivering product features, creating product efficiencies and enhancements to the customer experience and along customer journeys

WHAT WE ARE LOOKING FOR:

  • You have 5+ years of experience in card payments product management with proven experience working with agile/scrum delivery teams.
  • Deep expertise in payments and connectivity, particularly card payments, with extensive experience in fintechs or banks across global markets.
  • Strong understanding of card payments processing, transaction handling, card integrations, the card features for management and engagement.
  • You’re a product evangelist: obsessed with the end user, well-versed in best in class product research and development practices and are willing to share your knowledge with other product owners
  • Leadership acumen and a desire to mentor and manage fellow PMs
  • Comfort in a fast-paced environment, adapting to shifting priorities and pioneering new processes.
  • Strong understanding of the latest card payment scheme rules & wider regulations in global markets and can articulate risk implications of card products.
  • A proactive "can-do" attitude, adept at multitasking and achieving results.
  • Commercial experience is driving growth revenue and have a strong understanding of the card revenue drivers across the cards flywheel
  • Strong communication skills and have the ability to communicate to stakeholders at different levels.

WHAT YOU’LL GET IN RETURN:

  • 25 days paid annual leave 
  • 3 paid days off for volunteering or L&D activities
  • Extended maternity and paternity leave covered by the company
  • Personal L&D budget in the amount of 1000 BGN per year
  • Additional health & dental insurance
  • Mental wellbeing platform 
  • Fully covered Multisports card
  • Food vouchers
  • Snacks, light food, drinks in the office
  • WFH equipment allowance
  • Flexible working from home
  • Sabbatical Leave

TIDEAN WAYS OF WORKING:

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. 

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community. 

#LI-SJ1

TIDE IS A PLACE FOR EVERYONE

At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. 

We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.

 

At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.

 

You personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.

Similar Jobs

Vercel - Software Engineer, CI/CD

Vercel

(Remote)
9 Hours ago
Gearbox Software - Lighting Artist

Gearbox Software

Frisco, Texas, United States (On-Site)
5 Months ago
Beghou Consulting - Consultant

Beghou Consulting

(Remote)
5 Months ago
Motive - Sourcer

Motive

(Remote)
20 Hours ago
Immutable - Head of Customer Growth, Americas

Immutable

United States (Remote)
4 Weeks ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Google - Program Manager, Product Data Management

Google

Taipei City, Taiwan (On-Site)
1 Week ago
Grab - Software Engineer, Fullstack

Grab

Beijing, China (On-Site)
2 Weeks ago
Xsolla - Product Management Internship

Xsolla

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia (On-Site)
1 Month ago
PlayStation Global - Sr. Software Development Engineer in Test

PlayStation Global

Aliso Viejo, California, United States (On-Site)
2 Weeks ago
Palo Alto Networks - Solutions Consultant - Strategic Accounts

Palo Alto Networks

London, England, United Kingdom (On-Site)
5 Months ago
Google - Security Sales Specialist, Google Cloud

Google

Málaga, Andalusia, Spain (On-Site)
2 Days ago
Animoca Brands - Tokenomics Analyst

Animoca Brands

(On-Site)
1 Month ago
Adyen - Head of Account Management, India

Adyen

Mumbai, Maharashtra, India (On-Site)
9 Hours ago
Visa - Consulting Project Manager

Visa

Amsterdam, North Holland, Netherlands (Hybrid)
2 Months ago
Sail Point - Staff Software Engineer

Sail Point

Austin, Texas, United States (On-Site)
5 Hours ago

Get notifed when new similar jobs are uploaded

Jobs in Sofia, Sofia City Province, Bulgaria

Eleven Labs - Back-End Engineer

Eleven Labs

Bulgaria (Remote)
1 Month ago
Eleven Labs - Back-End Engineer

Eleven Labs

Bulgaria (Remote)
1 Month ago
Playtech - Senior Java Developer

Playtech

Sofia, Sofia City Province, Bulgaria (On-Site)
1 Month ago
Tide - Lead Product Manager (Banking, Payments Services)

Tide

Sofia, Sofia City Province, Bulgaria (Hybrid)
1 Day ago
Creative Assembly - Audio Programmer

Creative Assembly

Sofia, Sofia City Province, Bulgaria (On-Site)
1 Month ago
DraftKings - Senior Backend Engineer

DraftKings

Sofia, Sofia City Province, Bulgaria (Remote)
1 Week ago
Workato - Senior Data Engineer

Workato

Sofia, Sofia City Province, Bulgaria (On-Site)
8 Hours ago
Progres - Senior Full-Stack Engineer - JavaScript and Python

Progres

Sofia, Sofia City Province, Bulgaria (Hybrid)
1 Month ago
DraftKings - Engineering Team Lead – SportsCore

DraftKings

Sofia, Sofia City Province, Bulgaria (On-Site)
2 Months ago
Tide - KYC Analyst with German

Tide

Bulgaria (Hybrid)
10 Hours ago

Get notifed when new similar jobs are uploaded

Similar Category Jobs

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

About The Company

Tide is the leading provider of UK small business (SMEs) accounts and one of the fastest-growing fintechs in the UK. Tide is live in the UK and India with over 650,000 members in the UK and more than 350,000 in India.


Tide is transforming the small business banking market. Our platform not only offers business accounts and related banking services, but also a comprehensive set of highly connected admin tools for businesses, such as full integration with accounting systems (live for our UK members, many are live in India, and coming soon to Germany). Using advanced technology, all solutions are designed with SMEs in mind.


With quick onboarding, low fees and innovative features, we thrive on making data-driven decisions to help SMEs save both time and money.

Belgrade, Serbia (Hybrid)

Sofia, Sofia City Province, Bulgaria (On-Site)

Luxembourg, Luxembourg, Luxembourg (On-Site)

London, England, United Kingdom (Hybrid)

Romania (Hybrid)

Ukraine (Hybrid)

View All Jobs

Get notified when new jobs are added by Tide

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug