Lead Professional Services Engineer, Actimize

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

NICE Actimize is comprised of talented, creative and dedicated individuals with a passion for delivering innovative solutions to the market.  At NICE Actimize, we recognize that every employee’s contributions are integral to our company’s growth and success. To find and acquire the best and brightest talent around the globe, we offer a challenging work environment, competitive compensation and benefits, and rewarding career opportunities. Come share, grow and learn with us – you’ll be challenged, you’ll have fun and you’ll be part of a fast growing, highly respected organization.

NICE Actimize is currently seeking an experienced Technical Consultant to join our dynamic and growing Professional Services team based in Johannesburg.  The Implementation role will span the full NICE Actimize Global product suite.

How will you make an impact?  

• Drive the installation, customization and configuration of Actimize products and provide technical assistance to Actimize clients
• Understand and explain functionality of Actimize products to business users
• Coach client in detailed data requirements for Actimize package
• Assist clients in developing ETL and help perform data validation activities
• Support users through testing, UAT and product acceptance phases
• Act as liaison between the customer, IT and Actimize R&D sites across the globe
• Work a some amount of time at customer sites, mostly in SA, however there might be a need for periodical travel

Have you got what it takes?

• Experience in working with various Database Management Systems, preferably SQL Server, Oracle, PostgreSQL
• Educated to degree level
• Must have strong SQL skills
• Excellent technical analysis skills
• Excellent working knowledge of at least two operating systems: Windows, UNIX or LINUX
• Excellent communication skills and client facing experience preferably in a Consulting or Professional Services capacity
• Knowledge of Actimize technology and AML solution is a must

You will have an advantage if you also have:

• Software coding experience – desirable.
• Experience using data warehousing platforms for ETL such as Informatica or DataStage - desirable
• Experience in web-services implementations, web application server installation and configuration – highly desirable
• Previous experience in implementation of software applications in the financial services industry highly desirable
• Knowledge of broker/dealer surveillance, anti-money laundering, risk management and/or anti-fraud highly desirable

What’s in it for you?

Learn more about the Benefits at NICE

Join an ever-growing, market-disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX!

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

#LI-Hybrid

About NICE 

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation, or any other category protected by law. 

Requisition ID: 7539
Reporting into: Group Lead, Implementation, Actimize

Role Type: Individual Contributor

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.