Lead Quality Assurance

1 Month ago • 6-9 Years • Quality Assurance

Job Summary

Job Description

As the QA Lead at Glean, you will be responsible for developing and driving the test automation charter. This involves building efficient, scalable testing frameworks, tools, and infrastructure. Key responsibilities include leading the development of test automation frameworks, creating reusable test libraries, implementing performance testing solutions, developing custom reporting tools, driving adoption of newer testing technologies, providing technical mentorship, optimizing test execution pipelines, implementing solutions for test data management, partnering with development teams, leading root cause analysis, and participating in code reviews. The role requires a hands-on approach and a focus on ensuring high-quality software delivery in a fast-paced, startup environment.
Must have:
  • 6-9 years of software testing experience with automation focus
  • Expert programming skills in Python or Java
  • Deep understanding of testing framework architecture
  • Experience with modern testing tools (Selenium, Playwright, Cypress)
  • Experience building CI/CD pipelines and working with Containers
  • Strong working knowledge of cloud platforms (AWS, GCP)

Job Details

ABOUT GLEAN:

We’re on a mission to bring people the knowledge they need to make a difference in the world. 

Glean was founded by a seasoned team of former Google search and Facebook engineers, who wondered why we don’t have an easier way of finding what we need at work. In our personal lives, we have tools to help us find pretty much whatever we need. Why don’t we have that at work? And that was the beginning of Glean.

Glean searches across all your company’s apps to help you find exactly what you need and discover the things you should know. We’re a diverse team of curious and creative people who want to help each other get big things done—so we can help other teams do the same. 

We're backed by some of the Valley's leading venture capitalists—including Sequoia, Kleiner Perkins, Lightspeed, and General Catalyst—and have assembled a world-class team with senior leadership experience at Google, Slack, Facebook, Dropbox, Rubrik, Uber, Intercom, Pinterest, Palantir, and others.

JOB DESCRIPTION:

Glean is looking for a talented Quality Assurance Lead  to join our rapidly expanding, VC-backed startup. Glean is the work assistant with intuition. Find exactly what you need, right when you need it so you and your team can get big things done. Our team works hard and plays hard. We are professional, creative, passionate, and most importantly - customer-obsessed.

As the QA Lead, you would develop and drive our test automation charter. The ideal candidate will be hands-on in building frameworks, tools, and infrastructure that enable efficient, scalable testing across Glean.
 
RESPONSIBILITIES:
  • Lead the development of our test automation frameworks, focusing on reliability, maintainability, and speed
  • Create reusable test libraries and components that can be shared across different product areas
  • Lead technical implementation of performance testing and monitoring solutions
  • Develop custom reporting and analytics tools to provide insights into test coverage and quality metrics
  • Drive adoption of newer testing technologies and approaches (visual testing, accessibility, security, AI-assisted testing, etc.)
  • Provide technical mentorship to QA engineers on automation best practices and framework usage
  • Optimize test execution pipelines for faster feedback in CI/CD environments
  • Implement solutions for test data management and synthetic data generation
  • Partner with development teams to implement shift-left testing practices
  • Lead root cause analysis for critical issues and drive systematic improvements to prevent recurrence
  • Participate in code reviews to ensure testability and quality considerations are addressed early

REQUIREMENTS:

  • 6-9 years of software testing experience with strong focus on automation
  • Expert-level programming skills in Python or Java
  • Deep understanding of testing framework architecture (page objects, custom assertions, reporting integrations)
  • Strong experience with modern testing tools (Selenium, Playwright, Cypress etc) and API testing frameworks
  • Experience building CI/CD pipelines and working with Containers
  • Strong working knowledge of cloud platforms like AWS, GCP
  • Experience with performance testing tools and methodologies
  • Proven track record of building tools and frameworks used by engineering teams
  • Understanding of testing patterns and anti-patterns in automation

We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.

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About The Company

We’re on a mission to make knowledge work faster and more humane. We believe that AI will fundamentally transform how people work. In the future, everyone will work in tandem with expert AI assistants who find knowledge, create and synthesize information, and execute work. These assistants will free people up to focus on the higher-level, creative aspects of their work. We’re building a system of intelligence for every company in the world. On the surface, you can think of it as Google + ChatGPT for the enterprise. Under the hood, our platform is the connective tissue between AI and knowledge. It brings all of a company’s knowledge together, understands it at a deep level, provides industry-leading search relevance over it, and connects it to generative AI agents and applications.

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