Lead Recruiter

Cyara is the world’s leading Automated CX Assurance Platform provider, helping leading brands across the globe deliver better CX with less effort, cost, and risk. Cyara supports the entire CX software development lifecycle, from design to functional and regression testing, load testing, chatbot testing, and production monitoring, ensuring enterprises can build flawless customer journeys across voice and digital channels while reducing the risk of customer-facing defects. Every day, the most recognizable brands across the globe trust Cyara to deliver customer smiles at scale.  Interested to find out more about us?  Check out:  www.cyara.com 

Want to know what it’s really like to work at Cyara?  Check out this link to meet some real Cyaran’s and read about their individual career journey with us:  https://cyara.com/employee-profiles/ 

Cyara’s Diversity, Equity, Inclusive and Belonging Statement: 

At Cyara, we are dedicated to fostering a workplace that embodies equal opportunity and champions diversity, equity, inclusion, and belonging (DEIB). We strive to cultivate an environment where every individual feels valued, respected, and empowered to bring their whole selves to work, contributing unique perspectives and talents. Our commitment includes continuously evaluating and enhancing our policies, practices, and culture to align with our DEIB principles. We ensure a discrimination-free environment where individuals are evaluated solely on their merits and abilities, regardless of legally protected statuses such as sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, or medical condition. By celebrating our differences and championing inclusivity, we enrich our organization, make more thoughtful decisions, and drive collective success. 

 Cyara’s Values Statement: At Cyara, our values shape everything we do. We're passionate about Delivering Excellence by putting the customer first, collaborating globally, and always striving to improve. We take smart risks and Innovate Boldly, setting new standards and learning from every experience. Integrity First is our cornerstone—we value humility, authenticity, and respect for diversity, building trust in all we do. We Embrace Curiosity by empowering you to experiment, learn, and grow in a dynamic environment. At Cyara, our values drive us forward, shaping a culture where innovation and excellence thrive. 

We are seeking a Lead Recruiter to join our Talent Acquisition team and drive end-to-end hiring initiatives for high-impact roles across Cyara. In this role, you will be responsible for building a strong talent pipeline, delivering an exceptional candidate experience, and partnering with hiring managers to attract and retain top talent across engineering, go-to-market, and corporate functions. 

This is a great opportunity for a passionate recruiter to help shape Cyara’s growth story and enhance our employer brand in the US market. 

• Champion a world-class candidate experience and promote Cyara’s employer brand throughout. 
• Act as subject matter expert on labor markets, industry trends, and associated research methodologies. 
• Anticipate business needs and proactively deliver insights that help the Talent organization react to changing market trends. 
• Collaborate with Finance on budgeting and headcount planning. 
• Own end-to-end recruitment for diverse roles across technical, sales, and corporate functions, leveraging multiple sourcing channels (LinkedIn, ATS, referrals, job boards, etc.). 
• Partner closely with hiring managers and HR to understand workforce needs and develop tailored and proactive recruiting strategies. 
• Develop deep understanding of business structures, ideal candidate profiles, and market trends to guide strategic hiring decisions. 
• Conduct interviews, administer assessments, and coordinate panels to identify top candidates and deliver actionable feedback to hiring teams. 
• Ensure timely feedback loops and clear communication across all stages of the hiring process. 
• Analyze and report on strategic recruiting metrics, delivering data-driven insights and dashboards to senior leadership and the board. 
• Manage and support special hiring initiatives such as university recruiting, intern programs, and employer branding efforts. 
• Uphold compliance with recruitment policies, DEIB standards, and hiring best practices. 

• 8+ years of experience in talent acquisition, with at least 3 years in a lead recruiting role. 
• Proven experience hiring for technical and leadership roles in a fast-paced, high-growth environment. 
• Proficient in Excel, including VLOOKUPs, pivot tables, and advanced functions, to analyze recruiting metrics, pipeline health, and hiring trends. 
• Strong understanding of full-cycle recruitment, sourcing techniques, and candidate engagement strategies. 
• Excellent interpersonal and communication skills with the ability to influence and build trust with stakeholders. 
• Strong organizational skills and attention to detail with a passion for delivering results. 
• Experience with ATS platforms (e.g., Greenhouse, Lever, or similar) and recruitment tools (LinkedIn Recruiter, sourcing extensions). 
• Data-driven mindset with experience analyzing recruitment metrics to drive improvements. 
• Ability to work independently, manage competing priorities, and thrive in a remote setup. 
• Natural player-coach qualities—able to execute while mentoring others 
• Ability to operate both strategically and tactically — you know how to build the engine and also run it. 

Why you should join us: 

At Cyara you’ll have the opportunity to work with a group of people who share common goals, are driven by a similar passion, and value the expertise of their peers. Cyara is committed to being an  equal opportunity employer, focused on building and maintaining a diverse, inclusive and authentic workplace; and a work environment that is free from discrimination and harassment, based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy. At Cyara we appreciate and welcome the fact that our culture is living and growing as we continue to evolve over time. With this opportunity comes the chance to enjoy a flexible work environment, competitive compensation and a work culture that's results-oriented, fast-paced and focused on continuous improvement, whilst maintaining a family first, team oriented, and ever positive atmosphere.

Cyara cares for its own - you’ll feel that on your first day - and you'll get the chance to work for a global, growing company, and an all-inclusive team of innovators.  We credit our amazing growth and success to the fact that we’ve built our business on four essential values that we live and breathe every day: 

Deliver Excellence

Innovate Boldly

Integrity First

Embrace Curiosity

Interested? Know someone who might be? Apply online now. 

Agencies: Thanks but we’ve got this one!  Please, no phone calls or emails to any employees of Cyara outside of the Talent Acquisition team.  Cyara’s policy is to only accept resumes from Agencies via the Cyara Agency Portal. Agencies must have a valid fee agreement in place and they must have been assigned the specific requisition to which they submit resumes, by the Cyara Talent Acquisition team before submitting any CV's. Any resume submitted outside of this process will be deemed the sole property of Cyara and, in the event, a candidate is submitted outside of this policy is hired, no fee or payment of any kind will be paid