Legal Operations Program Manager

About Vercel:

Vercel’s Frontend Cloud provides the developer experience and infrastructure to build, scale, and secure a faster, more personalized web. Customers like Under Armour, eBay, The Washington Post, Johnson & Johnson, and Zapier use Vercel to build dynamic user experiences on the web.

At Vercel, our mission is to enable the world to ship the best products and that goes hand in hand with creating an environment where you can do the best work of your life.

About the Role:

We're looking for a highly technical, data-driven Legal Operations Program Manager to join our Legal team. Reporting to the Director of Legal Operations, this role will focus on improving business efficiency by collaborating with cross-functional teams to design, optimize, and implement programs, processes, and systems.

What You Will Do:

• Manage and maintain our legal technology stack, ensuring data integrity, system efficiency, and alignment with evolving business needs.
• Help further develop Vercel’s contract management program, including template and technology/CLM management.
• Identify and implement process improvements to increase efficiency, reduce costs, and improve quality in legal operations, such as automating routine tasks, streamlining workflows, and implementing and documenting best practices.
• Lead and execute key projects from end-to-end, including process improvements, system implementations, and strategic initiatives, from requirements gathering to scoping, delivery and enablement.
• Develop a system for tracking and reporting legal metrics and then leverage data insights to identify trends, opportunities, and areas for improvement.
• Own knowledge management for the legal team by creating, managing and updating all internal pages, training, and SOPs.

About You:

• 5+ years of experience in Legal Operations at a high-growth technology company
• Experience with using easy automation tools to build sophisticated workflows
• Demonstrated ability to learn and master various SaaS applications
• Customer service oriented
• Experience in CLM programs and associated technologies
• Strong understanding of legal operations, contract management, and compliance

Bonus If You:

• Have familiarity with our tech stack and/or similar tools: Salesforce, Notion, Linear, Slack, Zapier.
• Have analytics and data visualization tool experience including Databricks, SQL, Tableau, Dashboard creation highly desirable

Benefits:

• Great compensation package and stock options.
• Inclusive Healthcare Package.
• Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
• Flexible Time Off - Flexible vacation policy with a recommended 4-weeks per year, and paid holidays.
• Remote Friendly - Work with teammates from different time zones across the globe.
• We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.

The San Francisco, CA base pay range for this role is $120,000-$180,000.  This salary range is an estimate. Actual salary will be based on job related skills, experience and location. Pay ranges outside San Francisco may be  adjusted based on employee location.  The total compensation package also includes benefits and equity-based compensation. Your recruiter can share more about the specific pay range for your location during the hiring process.

Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.

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