Linux Systems Engineer

Job Description

Job Title: Linux Systems Engineer

Location: Bengaluru, India

Function: Information Technology

Position Type: Full-Time

Position Level: Level 3

Who We Are

Xactly is a leader in Sales Performance Management Solutions and a part of Vista Equity Partners portfolio companies since 2017. The Xactly Intelligent Revenue Platform helps businesses improve go-to-market outcomes through increased collaboration, greater efficiencies, and connecting data from all critical functions of the revenue lifecycle on a single platform. Born in the cloud almost 20 years ago, Xactly provides customers with extensive experience in solving the most challenging problems customers of all sizes face, backed by almost 20 years of proprietary data and award-winning AI.

Named among the best workplaces in the U.S. by Great Place to Work six times, honored on FORTUNE Magazine’s inaugural list of the 100 Best Workplaces for Millennials, and chosen as the “Market Leader in Incentive Compensation” by CRM magazine. We’re building a culture of success and are looking for motivated professionals to join us!

THE OPPORTUNITY

We count on our IT team to work in close alignment with all internal business units to provide excellent IT support and solutions to our global user community and on-site support in the Denver office. As the IT Linux Systems Engineer for Xactly, you will be primarily responsible for Xactly’s Linux environments, scripting deployments, and India Infrastructure Systems, ensuring 24X7 uptime for local network and VPN portals. It is critical that this person is proactive in securing all the logical business systems and intellectual property behind the firewall. You will be responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware, software, and related corporate infrastructure. In addition, you will provide overlap support for local servers and clients to the system administrators.

The technology landscape is evolving, and the person in this role participates in technical research and development to enable innovation. This person will work closely with other administrators on the Infrastructure team to ensure that system hardware, operating systems, software systems, and related procedures adhere to the Vision of Xactly as set out by the VP of IT. You may also take on projects and be responsible for all phases, including definition, analysis, design, build, testing and change management. At Xactly, we believe everyone has a unique story to tell, and these small differences between us have a big impact. When bright, diverse minds come together, we’re challenged to think different ways, generate creative ideas, be more innovative, and take on new perspectives. Our customers come from different cultures and walks of life all around the world, and we believe our teams should reflect that to build strong and lasting relationships.

THE TEAM

Xactly’s IT team is a tight-knit global team, looking to expand our capabilities and add efficiencies to processes. We are always looking for individuals with diverse backgrounds, the hunger to achieve, and the openness to learn new ways of solving problems. Our team’s goal is to set our internal customers up for success by providing a means to directly impact the bottom line of the business.

THE SKILL SET

• Excellent customer service, time management, communication and organizational skills.
• High degree of personal integrity and professionalism, and can work effectively with minimal supervision in a collaborative environment.
• Bachelor degree or equivalent.
• 5+ years experience administering Enterprise Linux (Red-Hat derivative) systems including configuration, setup, troubleshooting, planning, designing, implementation, and user support; experience supporting Windows Server administration and some virtual/wireless network appliances a plus.
• 2+ years experience in a startup environment where you’ve supported multiple systems/applications.
• High degree of personal integrity and professionalism.
• Able to adapt to a constantly changing environment.
• Experience with on-premise infrastructure and hybrid cloud environments; an ability to deploy and maintain servers in local hypervisors and cloud environments. Experience with KVM-based hypervisors a plus.
• Experience with AAA and directory protocols, including LDAP, Kerberos, RADIUS, and SAML. Proven ability to configure, troubleshoot, and debug AAA servers in a heterogenous environment.
• Experience using automated deployment tools, such as Ansible and Terraform. The ideal candidate will be able to debug and extend existing Ansible playbooks and work with the team to architect new servers and services.
• Experience with scripting languages, especially Bash; other commonly-used scripting languages are a plus. Candidates must be able to effectively utilize coreutils to accomplish complex tasks.
• Experience working with SQL databases as an administrator; an ability to debug database servers and understand basic SQL queries.
• Experience working with common OSS web server and proxy packages, such as Nginx, Apache, and HAProxy.
• Working knowledge of TCP/IP and basic network services, such as DNS. Experience with dual-stack (IPv6) environments a plus. The ability to help troubleshoot complex connectivity issues with the network team is a must.
  
  

WITHIN ONE MONTH, YOU’LL

• Develop a working relationship with the VP of IT and Infrastructure Team.
• Work with the Infra team to learn the systems we use, and policies and procedures.
• Explore and become familiar with the existing server environment.
• Become familiar with existing wifi networks, existing LAN and WAN.
  
  

WITHIN THREE MONTHS, YOU’LL

• Understand the full system architecture and be able to maintain and recommend improvements.
• Troubleshoot and resolve issues with existing systems.
• Work with the IT team on project planning and scope exercises to continuously improve our infrastructure performance.
• Be able to document all configurations, and create best practices around Linux deployment.
  
  

WITHIN SIX MONTHS, YOU’LL

• Provide guidance on Linux design, deployable scripting, and scalable upgrades.
• Ensure best practices are in place for new and existing use cases.
• Make strategic recommendations for processes around hardening and maintaining our infrastructure, while improving end user experiences.
  
  

Benefits & Perks

• Paid Time Off (PTO)
• Comprehensive Health and Accidental Insurance Coverage
• Tuition Reimbursement
• XactlyFit Gym/Fitness Program Reimbursement
• Free snacks onsite(if you work in office)
• Generous Employee Referral Program
• Free Parking and Subsidized Bus Pass (a go-green initiative!)
• Wellness program
  
  

OUR VISION: Unleashing human potential to maximize company performance. We address a critical business need: to incentivize employees and align their behaviors with company goals.

OUR CORE VALUES: Customer Focus | Accountability | Respect | Excellence (CARE) are the keys to our success, and each day we’re committed to upholding them by delivering the best we can to our customers.

Xactly is proud to be an Equal Opportunity Employer. Xactly provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, pregnancy, sexual orientation, or any other characteristic protected by law. This means we believe in celebrating diversity and creating an inclusive workplace environment, where everyone feels valued, heard, and has a sense of belonging. By doing this, everyone in the Xactly family has the power to make a difference and unleash their full potential.

We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us.