Live Content Specialist

2 Months ago • All levels • Digital Marketing

Job Summary

Job Description

The Live Content Specialist will configure live game features and monetization strategies for a new game, directly engaging with the audience. Responsibilities include configuring and adjusting game features, collaborating with various teams, investigating and troubleshooting issues, and automating tasks to improve efficiency. The role requires problem-solving skills and a focus on delivering results within a dynamic and supportive team. This position offers access to industry-leading tools and the opportunity to work on a high-profile IP.
Must have:
  • Experience with LiveOps or QA in relevant industry
  • Understanding of client/server applications and release management
  • Experience with Jira or similar project management tools
  • Familiarity with JSON, XML, or equivalent formats
  • Basic proficiency in Excel or Google Sheets
  • Knowledge of market testing processes
Good to have:
  • Experience with LiveOps tools (e.g., Braze, Airship)
  • Familiarity with SQL or data analysis tools
  • Knowledge of player engagement and monetization strategies

Job Details

We are looking for a Live Content Specialist to join our small and dynamic team in Montreal. In this role, you will be responsible for configuring live game features and monetization strategies for an exciting new game. You will play a key part in the live operations process, directly engaging with our audience and ensuring the best possible player experience. This is a fantastic opportunity to be part of a small, friendly, and supportive team within an experienced GameOps department. You will have access to industry-leading tools and the chance to work on a high-profile intellectual property (IP). Additionally, you will contribute to the development and optimization of internal tools, helping to improve efficiency across our operations.

What You'll Do

  • Configure and adjust live game features based on GameOps planning

  • Work closely with Development, Art, Game Design, GameOps Managers and Product teams to build processes that bring new features from testing to production

  • Investigate and troubleshoot live game issues by collaborating with developers and QA testers

  • Use problem-solving skills to identify and resolve player-facing issues

  • Explore new ways to automate manual and repetitive tasks to improve efficiency

What We're Looking For

  • Experience with LiveOps (CRM) management or QA in a relevant industry (ideally F2P mobile games)

  • Understanding of client/server applications and release management

  • Experience with Jira or similar project management tools

  • Familiarity with JSON, XML, or equivalent formats for configuring game features

  • Basic proficiency in Excel or Google Sheets for data tracking and analysis

  • Knowledge of market testing processes, including A/B testing and market segmentation

  • Understanding of feature rollout strategies and their impact on player engagement

Nice to Have

  • Experience with LiveOps tools (e.g., Braze, Airship).

  • Familiarity with SQL or data analysis tools.

  • Knowledge of player engagement and monetization strategies

Required Soft Skills

  • Detail-oriented, with a strong focus on delivering results

  • Resourceful and proactive, able to take initiative

  • Strong communicator with excellent interpersonal skills

  • Analytical and inquisitive mindset, eager to solve problems and optimize processes

Why Product Madness?

As part of the Aristocrat family, we share their mission of bringing joy to life through the power of play, with a world-class team who creates top-grossing, leading titles in the social casino genre, including Heart of Vegas, Lightning Link, Cashman Casino. 

With 800 team members across the globe, Product Madness is headquartered in London, with offices in Barcelona, Gdańsk, Lviv, Montreal and a remote team spanning the USA, making us a truly global powerhouse.

We live by our People First principle. Regardless of where, when, or how they work, our team members have opportunities to elevate their careers, and grow alongside us. We take pride in fostering an inclusive culture, where our people are encouraged to be their very best, every day.

But don’t just take our word for it. In 2024, we made the Global Inspiring Workplace Awards list, and won a bronze award at the Stevies for Great Employers in the ‘Employer of the Year - Media and Entertainment’ category.

So, what’s stopping you?

Travel Expectations

None

Additional Information

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

Similar Jobs

Reddit - Manager, Mid-Market Sales (Services)

Reddit

San Francisco, California, United States (On-Site)
2 Months ago
bytedance - Site Reliability Engineer - Privacy & Security - Singapore

bytedance

Singapore (On-Site)
8 Months ago
Rockstar Games - Senior Security Engineer (C++)

Rockstar Games

Edinburgh, Scotland, United Kingdom (On-Site)
1 Month ago
Informa Group - Sales Operations Executive

Informa Group

Bangkok, Thailand (On-Site)
1 Month ago
Illumina - Market Research and Customer Insights Manager

Illumina

United States (Remote)
1 Year ago
Patreon - Content Moderation Specialist

Patreon

Portugal (On-Site)
3 Weeks ago
Marsh McLennan - Manager - Digital Marketing

Marsh McLennan

Mumbai, Maharashtra, India (Hybrid)
1 Month ago
appier - Sales Manager, Digital Marketing Solutions

appier

Ho Chi Minh City, Ho Chi Minh City, Vietnam (On-Site)
1 Month ago
Philips - Digital Marketing Intern

Philips

Singapore (Hybrid)
1 Month ago
Corsair gaming - Digital Marketing Specialist

Corsair gaming

Taipei City, Taiwan (On-Site)
2 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

ZeniMax Media - Lead Environment Artist

ZeniMax Media

Uppsala, Uppsala County, Sweden (On-Site)
10 Months ago
drop fake games - Quality Assurance Analyst

drop fake games

(Remote)
2 Months ago
Epic Games - Senior Technical Designer

Epic Games

(On-Site)
4 Months ago
Ziff Davis - Paralegal

Ziff Davis

Los Angeles, California, United States (Hybrid)
2 Months ago
Ion - Software Architect - User Experience (UX)

Ion

Pune, Maharashtra, India (On-Site)
9 Months ago
lucas films - Animator

lucas films

Vancouver, British Columbia, Canada (Hybrid)
2 Months ago
Tesla - Supplier Quality Assurance

Tesla

Brandenburg, Germany (On-Site)
5 Months ago
Illumina - Full Stack Software Engineer I

Illumina

Cambridge, England, United Kingdom (Hybrid)
2 Months ago
Crunchyroll - Principal Product Manager, Personalization & Search

Crunchyroll

Culver City, California, United States (On-Site)
6 Months ago
Nium - SDE II - Backend

Nium

Mumbai, Maharashtra, India (Hybrid)
5 Months ago

Get notifed when new similar jobs are uploaded

Jobs in Montreal, Quebec, Canada

Epic Games - Senior DevOps Programmer

Epic Games

Montreal, Quebec, Canada (On-Site)
4 Months ago
Nagarro - Staff Engineer, QA Automation

Nagarro

Canada (Remote)
9 Months ago
Diligent Corporation - Director, Product Marketing (Platform)

Diligent Corporation

Vancouver, British Columbia, Canada (Hybrid)
3 Weeks ago
Intelerad - HL7/PACS Technical Implementation Specialist I

Intelerad

Montreal, Quebec, Canada (On-Site)
1 Month ago
Scanline VFX - Environment Supervisor

Scanline VFX

Vancouver, British Columbia, Canada (Hybrid)
7 Months ago
Gloss Genius - Engineering Manager, Core Experience

Gloss Genius

Ontario, Canada (Remote)
2 Months ago
bounteous - Front End Developer

bounteous

Montreal, Quebec, Canada (Hybrid)
2 Months ago
Nagarro - Staff Engineer, Java Fullstack

Nagarro

Canada (Remote)
9 Months ago
Toast - Growth Account Executive - Canada

Toast

Canada (Remote)
1 Month ago
Ubisoft - Senior C++ Programmer - Machine Learning

Ubisoft

Montreal, Quebec, Canada (On-Site)
4 Months ago

Get notifed when new similar jobs are uploaded

Digital Marketing Jobs

Pivotroots - Group Head SEO

Pivotroots

Hamburg, Hamburg, Germany (Hybrid)
2 Months ago
Reddit - Content Strategist

Reddit

India (Remote)
3 Weeks ago
Zinnia - Performance Marketing Specialist - SEM & Emerging Channels

Zinnia

Atlanta, Georgia, United States (Remote)
1 Month ago
wicked interactive ltd. - SEO Specialist

wicked interactive ltd.

Toronto, Ontario, Canada (On-Site)
3 Weeks ago
Eneba Games - Off-Page SEO Specialist

Eneba Games

(Remote)
7 Months ago
Springer Group - Digital Marketing Intern

Springer Group

Madrid, Community Of Madrid, Spain (Hybrid)
1 Year ago
The Globel Talent Co - SEO Content Coordinator

The Globel Talent Co

South Africa (Remote)
1 Month ago
Betson Group - Content Conversion Optimisation Specialist

Betson Group

Malta (On-Site)
2 Months ago
Tesla - Associate Content Specialist

Tesla

Brandenburg, Germany (On-Site)
5 Months ago

Get notifed when new similar jobs are uploaded

About The Company

Aristocrat Leisure Limited (ASX: ALL) is a leading gaming content creation company powered by technology to deliver industry-leading casino games together with mobile games and online real money games, collectively entertaining millions of players worldwide, every day. Headquartered in Sydney, Australia, Aristocrat has three operating business units, spanning regulated land-based gaming (Aristocrat Gaming),social casino (Product Madness)and regulated online real money (Aristocrat Interactive). Our team of over 8,500 people across the globe are united by our company mission tobring joy to life through the power of play.For further information visit the Group's website at

Noida, Uttar Pradesh, India (Hybrid)

Noida, Uttar Pradesh, India (Hybrid)

Manchester, New Hampshire, United States (Hybrid)

Noida, Uttar Pradesh, India (Hybrid)

Noida, Uttar Pradesh, India (Hybrid)

Noida, Uttar Pradesh, India (Hybrid)

Noida, Uttar Pradesh, India (Hybrid)

Noida, Uttar Pradesh, India (Hybrid)

Noida, Uttar Pradesh, India (Hybrid)

View All Jobs

Get notified when new jobs are added by Aristocrat