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Live-Ops Manager- Community

Guangdong Province, China (On-site)

Live-Ops Manager- Community

4 Months ago • 3 Years +

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Job Description

Manage PUBG MOBILE's global English community, build communication mechanisms, and optimize content strategies.

Must have:

Game community
Content creation
Project management
Communication skills

Good to have:

Video platforms
UGC production
Content marketing
Data analysis

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Responsibilities:

Level Infinite 是腾讯旗下国际游戏业务品牌，致力为全球玩家带来充满乐趣、原汁原味的游戏体验，让玩家随时随地进入游戏世界；并通过打造包容、互通、便捷的玩家社区，促进分享交流。

Level Infinite为合作工作室提供一系列支持及服务，助力其释放产品潜能。

Level Infinite发行产品包括《PUBG
MOBILE》、《Goddess of Victory: NIKKE 》《Honor of King》等热门游戏，并与合作工作室联手推出了来自Fatshark的《战锤40K：暗潮》、Funcom的《沙丘：觉醒》、Inflexion Studios的《夜莺》在内多款产品。

想进一步了解Level Infinite，请访问www.levelinfinite.com，并在Twitter、Facebook、Instagram和Youtube上关注我们的官方账号。

岗位职责
1.主要负责PUBG MOBILE产品发行过程中整体海外英文社区内容运营，通过对不同类型的社区和用户习惯的洞察及分析，根据项目不同的阶段，负责制定相应的内容平台和渠道（包括不限于Facebook、YouTube、TikTok等）的整体运营策略，并为落地效果负责；
2.在持续发行运营的过程中，搭建与玩家的双向沟通机制，沟通沉淀核心用户，引导并维护社区口碑；
3. 通过用户调研、内容打磨、推广效果跟踪和数据分析，持续优化各个社区的内容生产和运营策略，提升社区用户粘性和热度；
4.对主流游戏产品有精准洞察，逐步建立PGC、PUGC生产机制与渠道分发能力，引入和管理优质作者，引导优质UGC生产，为游戏内容发行提供帮助。

Requirements:

岗位要求
1.3年或以上网络游戏运营相关工作经验；有至少一段从项目筹备、上线到持续运营的完整经验优先；
2.具备出色的沟通协调能力和项目管理能力，能够有效处理合作执行中出现的问题，以及跨部门的沟通协调；
3.具备游戏社区运营经验及内容生态和创作者孵化经验；
4.熟悉各大内容平台短视频平台，有创意，善于捕捉内容话题与潮流热点；
5. 对当前主流用户群体和文化具备理解力和洞察；
6. 有较强的合作精神与抗压能力，具备流畅英语听说读写交流能力；
7.有较优秀文笔以及文案把控能力者优先。能够流畅使用英语作为工作语言。

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About The Company

Tencent

215 Active Jobs

Tencent is a world-leading internet and technology company that develops innovative products and services to improve the quality of life of people around the world.

Founded in 1998 with its headquarters in Shenzhen, China, Tencent's guiding principle is to use technology for good. Our communication and social services connect more than one billion people around the world, helping them to keep in touch with friends and family, access transportation, pay for daily necessities, and even be entertained.

Tencent also publishes some of the world's most popular video games and other high-quality digital content, enriching interactive entertainment experiences for people around the globe.

Tencent also offers a range of services such as cloud computing, advertising, FinTech, and other enterprise services to support our clients' digital transformation and business growth.

Tencent has been listed on the Stock Exchange of Hong Kong since 2004.