Liveops & Monetization Manager

Sulake is a social entertainment company focused on providing safe and fun online services for self-expression. Our mission is to enable our users to meet new people, make friends and give them a place to create and share content in enticing virtual surroundings. We make online web and mobile-based games, and we are good at it! Currently, we’re both operating and developing two games: Hotel Hideaway and Habbo. Hotel Hideaway is a social online role-playing game for young adults and Habbo is famous for being one of the world's oldest and most popular social hangouts for teens.

Sulake is part of Azerion, a Dutch-based international gaming company in the media and entertainment business. Together we are a diverse group of various media and technology brands.

We are currently seeking a highly skilled and motivated LiveOps & Monetization Manager to join our team in Finland, Spain or the UK.

As the LiveOps & Monetization Manager for our game Habbo, you will play a crucial role in developing and executing the game´s monetization strategy, driving revenue growth, enhancing player engagement, achieving KPIs, managing payments (non-tech), and ensuring overall growth and success. Reporting directly to the Habbo Director, you will have significant responsibilities and opportunities to make an impact.

Key responsibilities:

• Customizing and optimizing events, sales, in-game experiences, and store configurations to enhance player satisfaction and drive revenue.
• Ensuring effective implementation of planning and execution processes. 
• Set data driven target KPIs for all initiatives and measure their impact.
• Learn and adjust future in-game initiatives to improve the player experience and increase players lifetime value. 
• Focusing on player retention and engagement to ensure high lifetime value. 
• Presenting comprehensive reports and results on successes, failures, learnings and recommendations for continuous improvement to Liveops events. 
• Managing the non-technical aspects of the payment process, including partner selection, pricing and offer setup, to optimize potential margin. 
• Collaborating closely with the social media and communications teams to synchronize and customize in-game and out-of-game messaging to support the events calendar. 
• Providing guidance to the Art team for selecting new campaign themes and required content design. 
• Participate in the Habbo Management team meetings and support other departments whenever needed (ie, Customer Experience)
• Be the manager for Community Managers and LiveOps Specialists. 

The desired experience and skills we expect from you: 

• Excellent written and verbal communication skills (English).
• A strong track record in managing LiveOps & Monetization strategies for games or similar digital products is essential.
• Ability to analyze data, identify trends, and make data-driven decisions to optimize revenue and player engagement. 
• Knowledge of best practices and strategies for maximizing revenue and player retention.
• Solid understanding of the gaming industry, monetization models and market trends.
• Proven ability to set and achieve ambitious targets and KPIs. 
• Strong team player, who works effectively with cross-functional teams, including artists, community managers etc. 
• Familiarity with financial concepts and the ability to analyze and manage budgets and pricing structures.
• Deep understanding of player motivations and the ability to create compelling experiences that drive engagement and revenue. 

• Passion for gaming. A genuine enthusiasm for games and the gaming industry.

What we offer:

• Opportunity to work with a wide range of interesting tasks in one of the world’s oldest and most iconic online games.
• Competitive salary and other amazing benefits
• Talented and awesome colleagues.
• Relaxed and non-corporate atmosphere 
• Hybrid/remote working options.
  

Apply as soon as possible by filling in the form with the attachments below. This position will be filled as soon as a suitable candidate has been found.